2017 Ford Fusion Hybrid Problems

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission was leaking and that the hybrid system, battery, and engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 180,000.

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the contact heard a loud grinding sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed transmission bearing and that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed about TSB: 22-2396 however, the contact was informed that the vehicle could not be repaired under the TSB. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 104,000.

While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put out. We end having it towed to the ford dealership that could not identify the reason it caught on fire. This is a known issue but the recall only affected 2 days of production.

The contact owns a 2017 Ford Fusion. The contact stated while using the key fob to start the vehicle, the heat on the front driver's seat and steering wheel failed to operate as intended. The contact manually depressed the button to turn on the heat. There was no warning light illuminated. The dealer was contacted and diagnosed that the instrument cluster and APIM needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken to a second dealer, White Bear Lincoln, Inc. (3425 Hwy 61 N, St Paul, MN 55110) who diagnosed that the instrument cluster and APIM needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was informed that the warranty had expired and was referred to the NHTSA Hotline to report the failure. The failure mileage was 11,768.

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the steering wheel, applying a lot of pressure, to steer the vehicle while turning. Additionally, when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact believed that the failures were associated with NHTSA Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 21,600.

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that the steering wheel had fractured. The contact stated that due to the failure, the steering wheel had an abnormal up and down movement. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Brake service lights comes on. Noticed softer feel when pressing on brakes and longer distance needed to come to complete stop. There were no noticeable changes in driving habits before the maintenance light came on. Diagnostics were done 02/2023 at Sacramento Downtown Ford and was told to replace a brake hose.

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. Usually, you can correct the problem by stomping on the brake or turning the car off and back on. Several warnings come up including Advancetrac failure. It’s a very dangerous situation when your power steering goes out while traveling down the road. This same issue has occurred more than 5 times.

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the steering wheel, applying a lot of pressure, to steer the vehicle while turning. Additionally, when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact believed that the failures were associated with NHTSA Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 21,600.

Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 MPH, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The RED Triangle Symbol (Master Warning Light) was illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission was leaking and that the hybrid system, battery, and engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 180,000.

CVT Transmission Vehicle purchased 4/15/19 with 38,000 miles Transmission was bad and was replaced under warranty by Ford on 8/13/2021 @ 77,099 miles. Noise is back and I took vehicle to dealer for diagnosis 10/10/2023. Diagnosis: Hybrid Electric Unit Motor went out/Transmission is bad and needs to be replaced @ 115,023 miles I have only driven the car $67,076 on this new transmission. This does not seem right. Dealership says I am out of "dealer warranty" and that I must pay out of pocket $7k

The lug nuts on the wheels swell nd tcannot be removed. This, in turn, causes an extreme danger when trying to change a flat tire on the side of the road.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was being serviced at the dealer, the dealer was unable to rotate the tires due to swollen lug nuts. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000.

VEHICLE WON'T ACCEPT GAS OR IF IT DOES VERY SLOWLY. SOMETIMES WILL ALSO SPIT GAS OUT. JUST AT 38,000 MILES. FORD SAYS IT ISN'T UNDER WARRANTY. QUICK SEARCH APPEARS VERY COMMON DANGEROUS ISSUE.

WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

While shopping for Ford fusion hybrids, I notice they all displayed abnormal tire wear, specifically on the inside edge of the rear tires. After purchasing a 2017 fusion hybrid I have seen a significant tire wear issue on the rear inside edge of my tires causing premature tire replacement. I have had the wheel alignment checked and was told it was good. this seems to be an issue with this model. For someone that does not inspect or maintain tires this could lead to a tire blow out at speed. I have had put 3 sets of tires on the vehicle over the last 3 years.

When I turn right my vehicle made this ugly noise kind of like metal grinding and then it started kind of jerking my gear started switching and buying themselves it turned into neutral and then a warning sign came on and said transmission not in part stop vehicle safely now as I kept driving I stopped the vehicle turn it back on road home and kind of let the car just roll home I turned right again and the vehicle did the same thing but it was even worse it was making this ugly noise it started leaking transmission oil my battery ended up dying the gears it were just kind of like moving by themselves there's just weird like I don't know if it was recharging or what it was doing but my car was just going all kinds of haywire it's at the Ford dealership now at southway Ford that has been there for about 3 weeks I've asked them if they can do a diagnostic test on it they send my car still in line I've asked him if they can do recalls they said there's no recalls on my car so if someone can please give me a little Leah a little advice here and help me figure out what exactly is going on with my car I am out of I've been without a vehicle I'm trying to get a rental car at least I was told to maybe have my car towed to a different dealership and see if they can expedite the test or whatever right now my car is not running it is at the dealership and I have no information as far as what exactly is wrong with my car all I know is my car kept saying transmission not in park stop safely now and then the once the battery died it never turned back on again so what should I do

WHEN I TURN ON THE DEFROSTER, THE AIR RECIRCULATOR TURNS OFF. IN TRAFFIC, THIS LETS EXHAUST FROM OTHER CARS ENTER THE CAR, SO I EITHER HAVE TO BREATH IN EXHAUST OR DRIVE WITH A FOGGED UP WINDSHIELD. I CAN'T HAVE THE AIR RECIRCULATOR ON AND THE DEFROSTER. I EITHER HAVE TO BREATH IN EXHAUST OR DRIVE WITH A FOGGED WINDSHIELD. IT'S GETTING TO BE DANGEROUS.

2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS IF IT IS GOING TO CLOSE AND THE OPEN SO THAT IT IS OPEN 3/4 OF THE WAY. IT IS AS IF THE WINDOW CAME IN CONTACT WITH SOMETHING AND THEN REOPENED AUTOMATICALLY AS IF TO PREVENT TRAPPING A HAND OR ARM. THE NET EFFECT IS THAT THE CAR CANNOT BE SECURED OR DRIVEN IN INCLEMENT WEATHER WITHOUT PUTTING A PLASTIC BACK OVER THE WINDOW AREA OF THE DOOR -- THUS OBSTRUCTING THE DRIVER'S VIEW TO THE LEFT.

WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.

ENGINE STALLED WHILE DRIVING..STEERING LOCKED. COULD NOT RESTART THE CAR.NARROWLY AVOIDED AN ACCIDENT.

TL* THE CONTACT OWNS A 2017 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE PASSENGER DOOR BECAME UNHINGED WHILE THE VEHICLE WAS MAKING A TURN. THE CONTACT STATED THAT A CHILD WAS SEATED IN THE REAR SEAT WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO REMEDY WAS PROVIDED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,991.

I BOUGHT 4 TIRES ON 05/13/2023 FROM DISCOUNT TIRE. EXACTLY 40 DAYS (06/22/2023) FROM PURCHASE, THE SIDEWALL OF PSSANGER SIDE REAR TIRE BLEW OUT DRIVING DOWN A BUSY STREET WITH CAUSING OTHER VEHICLES TO MAKE ADVASIVE MOVES TO AVOID A COLLISSION. DISCOUNT TIRE REPLACED THE TIRE WITH A DIFFERENT MAKE OF TIRE WHILE STATING THAT THE BRAVURIS 5 IS NO LONGER MADE NOR SOLD. EXACTLY 21 DAYS LATER (07/13/2023) THE SECOND TIRE (DRIVER REAR) BLEW OUT THE SAME WAY THE FIRST ONE DID. BOTH TIRES BLEW IN THE EXACT SAME SPOT ON THE TIRE - CLOSE TO THE "SAFETY WARNING" LOCATION ON THE TIRE. THE FIRST INSTANCE I WAS TRAVELING AT 35MPH AND LUCKILY AVOIDED A COLLISION, THE 2ND TIME I WAS TRAVELING AT 10MPH TURNING A CORNER-AGAIN LUCKILY I WAS ABLE TO AVOID A COLLISION. FROM THE TIME THE TIRES WERE PURCHASED UNTIL THE 2ND TIRE BLEW OUT, THE VEHICLE HAD ONLY BEEN DRIVEN ABOUT 500-550 MILES TOTAL.

The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while shifting into gear, the gear shifter defaulted back to park(P). The contact stated that the shift system fault warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module needed to be reprogrammed and the actuator needed to be replaced. The vehicle was then towed to the dealer where it was diagnosed that the transmission control module needed to be reprogrammed and the actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the parts to do the repair were back ordered and provided a case number. The failure mileage was approximately 80,000.

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). After an inspection, I was told that the "Restraint Control Module" (RCM) had failed and that the part I needed was on national backorder. I asked the sales person if this meant that my airbags wouldn't deploy in an accident. His answer was unclear, and he said that "the airbags would at least not deploy unintentionally". On May 6, 2023, I was involved in an accident and the airbags did NOT deploy. I am unsure if there was enough force during the accident that would have caused the airbags to deploy, or whether they should have deployed but did not due to the bad RCM component. Today, May 17, 2023, my car is currently being repaired at an auto body shop. I called Ford's customer service because I am concerned about driving with potentially non-working airbags. I was told that the part I need (HS7Z14B321H) is still on national backorder and may take at least two more months to be back in stock. Ford recommended filing a report with NHTSA. I feel that the car is not safe to drive and I am concerned for the safety of myself and passengers. Please let me know if you have any additional questions or recommend any solutions to resolve this situation. Thank you for your time.