2023 Ford Mustang Mach E Driver assistance Problems

On almost all Mustang Mach-E vehicles, a loose or faulty cable connection which runs to the forward facing camera in the rear-view mirror housing causes error messages to suddenly display on the dashboard screen. Generally, the driver will receive a "Front Camera Fault – Service Required" error message, in addition to a "Pre-Collision Assist Not Available" error message, also followed by an error message indicating that lane centering is also no longer functioning. All of this occurs after the vehicle travels over a harsh imperfection/bump in the road pavement, or in my case, every time I drive over railroad track crossings. I have seen so many reports of owners receiving this exact same issue, and everyone says the same thing: when this issue begins to occur, the vehicle will disable all of these safety features for about 30 seconds or less, and then all of the systems will reactivate like normal. Many owners state that eventually these errors become permanent, which causes all of these safety systems in the vehicle to become PERMANENTLY disabled, until the vehicle is brought into a dealership service center. If the vehicle is still within the 3-year/36,000 mi factory warranty, Ford will replace the coaxial cable running to the camera at no charge to the vehicle owner. However, as many owners have stated, if their vehicle is beyond the factory warranty, the vehicle owner usually is forced to pay for the repair out of pocket, which seems to range anywhere between $1,000 and $4,000. The reason I am reporting this matter is because I believe this is a major safety concern. When the front camera fault appears on the driver's display, the vehicle automatically disables many of the safety systems, including the ability for the vehicle to avoid a collision by bringing the vehicle to a stop. Because this is a major safety concern, I believe that NO Mustang Mach-E owner should be forced to pay for this repair out of pocket, and I believe that this should be a recall.

NHTSA ID

11766238

Incident

Sep 22, 2026

Multiple intermittent electrical/software malfunctions in my Ford Mustang Mach-E, one of which poses an acute safety risk. STEERING WHEEL BUTTON / UNCOMMANDED ACCELERATION: A button on the steering wheel, when pressed, causes the vehicle to suddenly accelerate to a high speed with no corresponding throttle input from me, and speed cannot be immediately brought back under control. This creates a serious risk of collision to myself, passengers, and other road users. DOOR LATCH: A door does not open fully ("bounce open") as designed. This matches Ford recall 25V404, covering doors that may fail to open, potentially trapping an occupant during an emergency exit. ALARM SYSTEM: Alarm is either overly sensitive (false triggers) or fails to trigger when it should — an inconsistent fault suggesting an underlying electrical issue. DISPLAY SCREEN: Center/instrument screen intermittently goes black while driving, temporarily removing visibility of speed, warnings, and camera views. REAR SOUND BAR: Rear-seat speaker intermittently stops working. Not itself a safety risk, but suggests a broader wiring/electrical fault affecting several systems at once. Component available for inspection: Yes, upon request. Reproduced/confirmed by dealer or independent shop: UNKNOWN. I have called the dealer twice and been unable to reach anyone to schedule diagnostic service. Inspected by manufacturer, police, or insurance: UNKNOWN. No inspection has occurred yet. Warning lamps/messages before failures: UNKNOWN. No consistent warning appeared beforehand; symptoms occur intermittently without advance alert.

NHTSA ID

11763821

Incident

Aug 10, 2026

Impacts: Electric system software & fools/locks/linegae. The EV vehicle has suffered a catastrophic, complete failure of its central software architecture, specifically impacting the APIM module and RDS system. Ford's internal In-Vehicle Technology (IVT) records confirm this failure originated in December 2025 while vehicle was fully under its 3-year bumper-to-bumper warranty. Because vehicle's underlying diagnostic and software infrastructure is completely frozen in an unresolved "updating" loop, the vehicle's onboard diagnostic tools are entirely incapable of reading or reporting critical hardware and structural component failures. Initial service was May 26. This software failure has caused severe, active safety hazards. In July 2026, the driver-side door latch completely failed to secure. Because software is bricked, no diagnostic code or dashboard warning was generated. As a 100% disabled driver, I was forced to drive 35 minutes home from an oncology medical appointment physically holding the driver’s door shut at speed on public roads to prevent it from swinging open. Furthermore, vehicle's network connectivity has completely shut down while driving on 3 separate occasions. During door latch failure, I was trapped in a rural area with zero cellular service. Because onboard telematics and modem systems are frozen and failing to receive critical safety patches, vehicle's SOS Post-Crash Alert System and tracking telemetry are severely compromised. If an accident or ejection had occurred due to the door latch failure, emergency services would have had no automated tracking link. Ford has failed to repair this after multiple extended dealer stays and has admitted through their IVT department that vehicle is unfixable due to massive never before seen software failure via standard service and requires manufacturer buyback. Dealer files att show no vehicle updates since Feb 2026 tho IVT confirmed May 28 not updates since Dec 2025 from Ford known software glitch.

NHTSA ID

11762679

Incident

May 26, 2026

My 2023 Ford Mustang Mach-E GT experienced a sudden electronic parking brake failure. The vehicle displayed a parking brake fault warning, and the electronic parking brake became stuck in the engaged position and would not release despite repeated attempts and restarting the vehicle. The failure completely immobilized the vehicle and required Ford Roadside Assistance to tow it to an authorized Ford dealership. The Ford dealer diagnosed the issue in writing as: “REAR EPB HARNESS CORRODED; STARTING TO CORRODE ON RR AS WELL; RECOMMEND REPLACING BOTH REAR PIGTAILS WITH UPDATED STYLE.” The dealer therefore found corrosion affecting the electronic parking brake wiring on one rear side and corrosion beginning on the other side. Both rear EPB pigtails are being replaced with an updated-style component. This failure appears substantially similar to the electronic parking brake wiring/connector issue Ford previously identified in Customer Satisfaction Program 22P31 for certain earlier Mustang Mach-E vehicles. Ford's documentation for 22P31 states that damage to the EPB wiring can result in a parking brake malfunction and, in some cases, an inability to disengage the parking brake. My 2023 vehicle is apparently not included in that program despite experiencing a very similar failure mode. I am submitting this complaint because corrosion of the electronic parking brake wiring on a relatively new vehicle resulted in the parking brake becoming permanently engaged and the vehicle being completely immobilized. The dealer also found corrosion developing on the opposite-side EPB wiring and recommended replacement of both sides with updated-style pigtails. I believe NHTSA should evaluate whether this EPB wiring/connector corrosion condition extends to 2023 Mustang Mach-E vehicles beyond the population originally identified by Ford.

NHTSA ID

11761038

Incident

Aug 26, 2026

Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not equipped/being used. Driver did not intentionally steer the vehicle from the roadway.

NHTSA ID

11759415

Incident

Aug 21, 2026

Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not equipped/being used. Driver did not intentionally steer the vehicle from the roadway.

NHTSA ID

11759414

Incident

Aug 21, 2026

We recently brough the Mach E in for a recall of the rear camera. We mention the front camera alerts. They said due to safety concerns, sometime when the back camera goes out it affects all cameras. When we picked up the car, they told use that the front camera, which controls active cruise control, self-driving and emergency stopping is not covered under the recall. How can this not be a safety issue. The cost to fix it is over $4000. Please let me know if there are any upcoming recalls. Thanks!

NHTSA ID

11758524

Incident

Jun 10, 2026

Vehicle in question had problems since day. One computer was affected was never fixed. Many problems ended up in agency for repairs a total of 9 1/2 months and I’ve only have a three year lease on the vehicle and have not been able to use it fully because of electrical and further issues. Litigation found with my attorneys and Ford attorneys, that the vehicle had multiple problems and was issued by a judge, repayment and penalties.

NHTSA ID

11746355

Incident

May 15, 2026

While I was driving the brakes did not work. I had to slam on the brakes in order to stop the car. The back portion of the car then skid. The following warnings were sent to the phone and appeared on the dashboard as well. There were more on the dashboard but since I was driving I focused on trying to maneuver the car and not reading the dashboard. Not knowing what happened I continued to drive to duplicate the issue. The brakes were consistently only working when slamming on the brakes (and skidding). There was no traffic, allowing us to rely on driving slow speeds and letting the car to come to natural stops. We took it to the dealership immediately who were unable to duplicate. They diagnosed it as a network overload and attempted to release the car back to us. Currently working with a Ford Advocate as a Network Overload will shut our brakes off again. It's just a matter of when. Which is why they can't duplicate it. They can't predict when the Ford Network that communicates to the MachE braking mechanism will overload again. Powertrain malfunction/Reduced power Powertrain system fault Anti brake fault Anti lock brake system fault Brake system Fault Service brakes Electronic Parking Brake Hill start assist warning Hill start assist fault Pre collision assist not available Collision assist unavailable

NHTSA ID

11741403

Incident

May 21, 2026

Upon hitting moderate bumps the Front Camera faults causing the collision Assist to malfunction suddenly turning off any other driving assists , even if already active such as Cruise Control, lane keeping and departure. There are many examples of the same issues happening on dedicated forums to the Mach E. TSB 23-2155 was issued but are not covered on models that are or of warranty.

NHTSA ID

11732789

Incident

Mar 19, 2026

I was backing out of a parking spot in a strip mall, when I changed the gear to Drive, and moved forward by a foot. I felt a bump, as I appeared to have hit some obstruction on the left underside of the vehicle (likely a low curb/island). After that, I lost control of the vehicle - the car accelerated very hard, and I tried to stop the car, but it was not responding to my brake input. I crashed into a stationary vehicle, which deflected my car to a storefront wall. The total distance travelled from when the sudden acceleration started to the crash against the wall, was probably 20 - 30 feet (and not in a straight line). But the impact was severe enough to have deployed the air bags and the car is considered totalled. Besides the sudden acceleration which did not happen on my input, and the inability of the car to stop based on my brake input, neither did the Forward Collision Warning go off, nor did the Automatic Emergency Braking turn on, to prevent the crash.

NHTSA ID

11725399

Incident

Mar 6, 2026

Electronic parking brake failure after Massachusetts snow storms and salt. Car is currently at dealership so yes it’s available for inspection at Sentry Ford Medford MA. Yes it’s been reproduced. I was lucky it did not fail engaged so I was able to drive it. Early production 2023 but ford did not recall this model year. Same problem as csp 22p31. Ford currently is not covering this repair even just 500 miles over factory warranty even though all model years around it have the recall. As for the automatic emergency braking it may stop you very short, and hitting the pedal does not override the braking system. Car jerks and seems confused in this situation. I keep turning it off, but the car keeps putting it back on against my wishes. Extremely concerning as it should stay off.

NHTSA ID

11719496

Incident

Feb 16, 2026

Vehicle: 2023 Ford Mustang Mach-E (leased) The issue involves the cruise control system and steering wheel control layout (human-machine interface). Cruise control is unintentionally activated when attempting to use the turn signal due to the placement of the cruise control buttons. The vehicle is available for inspection upon request. On two separate occasions while using one-pedal driving, unintended cruise control activation caused sudden acceleration during low-speed turning maneuvers. The first incident occurred while signaling to turn into a parking spot. The second occurred while entering a left-turn pocket. In both cases, the unexpected acceleration created an immediate risk of collision with surrounding vehicles and required sudden panic braking to avoid an accident. The issue has occurred multiple times during normal driving but has not yet been formally reproduced or confirmed by a dealer or independent service center, and the vehicle has not yet been inspected by the manufacturer or other parties regarding this issue. No warning lamps, alerts, or messages appeared prior to the unintended acceleration. Cruise control engaged without driver intent and without advance warning.

NHTSA ID

11704819

Incident

Dec 9, 2025

Dear NHTSA Team, I am writing to urgently raise concern and seek answers regarding what appears to be a systemic safety issue affecting vehicles equipped with Advanced Driver Assistance Systems (ADAS) and self-driving technologies. I have personally experienced repeated and dangerous incidents of phantom braking, overcorrection, and loss of control while driving a 2019 Toyota Prius. The car suddenly brakes, swerves, or pulls sharply when it detects shadows, road inclinations, or mild curves — making it unsafe to drive, especially at highway speeds. These events occur without any driver error. To make things worse, this issue is not limited to one brand or vehicle. Over the past year, I have driven and rented multiple cars from different brands and models through rental companies, and many of them presented the exact same unsafe behavior — unpredictable braking, steering correction, and traction instability. This clearly indicates that the issue is industry-wide, not isolated to a single manufacturer. I have been a professional rideshare driver for over five years, completing more than 500,000 miles without a single accident or ticket. Since October 2023, these vehicle behaviors have made it nearly impossible for me to continue working safely. This situation has destroyed my livelihood — I am now three months behind on rent, my mental health has been severely impacted, and I am facing homelessness for the second time in two years. All of this has happened because of unsafe technology that drivers cannot fully disable, even when it is clearly malfunctioning. I respectfully ask NHTSA: Why are automakers allowed to release and maintain these unsafe systems on public roads? Why do drivers not have the right to safely disable malfunctioning ADAS or self-driving features, like any other electronic system that can be shut down in an emergency? When will NHTSA take meaningful action to stop these dangerous practices before more lives are affected?

NHTSA ID

11695634

Incident

Oct 26, 2025

I’m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I’ve been renting and driving multiple cars from different brands and models — Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E — and all of them show the same dangerous behavior: •sudden phantom braking for no reason, •traction control malfunctioning, throwing the car from side to side, •unstable handling, especially on highways or during light rain. This is not an isolated case — it’s happening across several brands and systems, which makes me question what is really going on. Why are drivers being forced to deal with unreliable technology that clearly isn’t ready for real-world conditions? Are these systems being tested using real drivers as data sources to “teach” self-driving cars how to handle special situations? Because that’s what it feels like — we are being used without consent, forced to correct constant software mistakes that could cost lives. This situation has destroyed my professional and financial stability. I work as a rideshare driver (Uber and Lyft), and passengers have reported me as “unsafe” because the car suddenly brakes or moves erratically — something completely out of my control. I’ve lost access to stable work, fell behind on my car payments, and ended up returning my own vehicle because of all the expenses and stress trying to fix something that was never broken in the first place. And I have to ask: Why did NHTSA approve a regulation that prevents drivers from fully turning off these driver assistance systems? In what world does it make sense for a safety-critical technology to have no emergency off switch? In any other context — like electricity — we have breakers to stop the system when it becomes unsafe. Cars should be no different. I’ve lost almost everything I worked for because of this. Please, take this seriously. People’s lives, jobs, and mental health are being destroyed by this technology.

NHTSA ID

11694831

Incident

Oct 21, 2025

I’m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I’ve been renting and driving multiple cars from different brands and models — Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E and all of them show the same dangerous behavior: sudden phantom braking for no reason, traction control malfunctioning, throwing the car from side to side, unstable handling, especially on highways or during light rain. This is not an isolated case it’s happening across several brands and systems, which makes me question what is really going on. Why are drivers being forced to deal with unreliable technology that clearly isn’t ready for real-world conditions? Are these systems being tested using real drivers as data sources to “teach” self-driving cars how to handle special situations? Because that’s what it feels like we are being used without consent, forced to correct constant software mistakes that could cost lives. This situation has destroyed my professional and financial stability. I work as a rideshare driver (Uber and Lyft), and passengers have reported me as “unsafe” because the car suddenly brakes or moves erratically something completely out of my control. I’ve lost access to stable work, fell behind on my car payments, and ended up returning my own vehicle because of all the expenses and stress trying to fix something that was never broken in the first place. And I have to ask: Why did NHTSA approve a regulation that prevents drivers from fully turning off these driver assistance systems? In what world does it make sense for a safety-critical technology to have no emergency off switch? In any other context like electricity we have breakers to stop the system when it becomes unsafe. Cars should be no different. I’ve lost almost everything I worked for because of this. Please, take this seriously. People’s lives, jobs, and mental health are being destroyed by technology that we can’t control.

NHTSA ID

11694598

Incident

Oct 20, 2025

My car displayed a warning that the pre-collision assist was not available. This caused all of the safety features not to work (collision warning; lane departure warning; parking collision warning etc.) The car has been in and out of the dealership since Aug. 6th to repair this but Ford has not corrected the problem. We have not been told what is wrong with the car or any estimation on if or when it will be repaired. I requested the service documents for all of the records of when my car has been in the shop for this issue. I received the document but it has incorrect and missing information which causes me to be concerned that the issue is not being address but instead my car is being held with no efforts of a remedy. My car has not operated correctly for almost 2 months but the only service recorded was a replacement of a coaxial cable which did not fix the car.

NHTSA ID

11692151

Incident

Aug 1, 2025

Upon vehicle startup, the speedometer does not show on the instrument cluster (completely digital readout, analog readout not possible). In its place is the EV's remaining battery % with absolutely no way to access the speedometer and know the speed of the vehicle. This places the driver, other drivers, pedestrians, anyone else on the road at risk of excessive vehicle speed. There is no warning, error messages, or other symptoms prior to the issue happening. The only way rectify the issue is to fully restart the vehicle. However, this is not always a guaranteed fix, and the problem may persist between starts up. The issue does not occur during every start up event and is intermittent with a sudden onset (had the vehicle for 1.5 years at this point). The issue has occurred 3x in the last 2 weeks now. This issue appears to happen to other drivers of the same make / model and varying model years according to several other sources: (link 1) [XXX] (link 2) [XXX] (link 3) [XXX] (link 4) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11691485

Incident

Oct 4, 2025

The contact's husband owns a 2023 Ford Mustang Mach E. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle that was in front of the vehicle stopped abruptly. The contact stated that the driver depressed the brake pedal, and the vehicle started decelerating. The contact stated that Automatic Emergency Braking system then engaged, and the vehicle stop decelerating and crashed into the rear end of the other vehicle. The contact stated that the vehicle sustained severe front end damage, but no air bags deployed. No injuries were reported. The other driver exited the vehicle, returned inside the vehicle and drove away from the scene. A police report was filed, but the police report number was not available. The vehicle was able to be driven away from the scene. The vehicle was taken to an autobody repair shop to be repaired. An unknown dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the incident. The failure mileage was approximately 12,000.

NHTSA ID

11690928

Incident

Aug 11, 2025

Mileage

12,000 mi

The contact owns a 2023 Ford Mustang Mach-E. The contact stated that while reversing, the "Cross Traffic Alert" system failed to operate as intended, creating a hazard for the driver. No warning lights were illuminated. The contact stated that on a separate occasion, while driving at various undisclosed speeds, the "Blind Spot Information" system failed to function as intended, preventing the driver from safely operating the vehicle. No warning lights were illuminated. The cause of the failure was not yet been determined. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 20,000.

NHTSA ID

11666398

Incident

May 28, 2025

Mileage

20,000 mi

While using ford Blue cruise I have found a major major safety flaw. While using blue cruise hands free driving over a major bridge in the middle of the day the car swerved a very hard left. Almost forcing me off the bridge. I believe the shadows that were cast on the bridge made the cars system malfunction. The incident has happened twice now and also someone else who has the same car in another state on a similar style brige with similar shadows while using blue cruise said the same thing has happened to them.

NHTSA ID

11664903

Incident

May 29, 2025

The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving at an undisclosed speed, the safety features independently deactivated. In addition, the message “Forward Collision Avoidance Brake Assist Unavailable” was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed radar and front camera system. The contact was informed that the radar and front camera systems needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.

NHTSA ID

11661207

Incident

May 7, 2024

Mileage

15,000 mi

The contact owns a 2023 Ford Mustang Mach-E. The contact stated while driving at an undisclosed speed, the safety features were independently deactivated. The contact stated that the message Forward Collision Avoidance brake assist unavailable was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed radar and front camera system. The contact was informed that the radar and front camera systems needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15,000.

NHTSA ID

11661201

Incident

May 15, 2024

Mileage

15,000 mi

I have a 2023 Mach e premium on lease.  
I drive using single pedal mode. 
Three days ago I pulled into a parking spot in front of a restaurant in a plaza. When I took my foot off the accelerator the car came to a complete stop (as it should have ) … about a half a second later, before I could put the transmission into park, the vehicle went full throttle and jolted forward up over the curb onto the plaza sidewalk and crashed into a full brick column. I slammed on the breaks as fast as I could, but if the brick column was not there, we would have crashed into the restaurant. There is damage to the front drivers side of the vehicle. The airbags did not deploy. The beeping sensors never went off. Honestly, the experience scared the crap out of me. We’re lucky no one was injured. 
Ford has the car at the dealership now. 
they told me that something seems to have malfunctioned. They told me that the car should have deployed the airbags, the sensors should have went off, a deceleration stamp should be logged in the vehicle data and it should be telling ford that the car experienced a collision. None of that happened. 
needless to say, they are now telling me that because they can’t mimic the problem, Ford is instructing them to return the vehicle to me. 
they have nothing to repair, and are not taking ownership for the damage. I honestly don’t want to take the car back. 
my wife isn’t comfortable driving it anymore as she feels it’s a safety risk.

NHTSA ID

11654233

Incident

Apr 8, 2025

Was driving on hightway another vehicle was hit by a truck and sent ti my lane. Y hit it almost head on. My vehicle tire and front axle was ripted off. My side or car also damaged. Cas was total loss. No collision light and no air bags deployed

NHTSA ID

11641613

Incident

Jan 17, 2025