2023 Ford Mustang Mach E Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Ford Mustang Mach E, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical5327.7%
- Driver assistance3920.4%
- Powertrain (other)2412.6%
- Brakes2412.6%
- Fuel system126.3%
- Engine84.2%
- Steering73.7%
- Body & structure63.1%
- Airbags52.6%
- Interior & seats52.6%
- Seat belts31.6%
- Visibility21.0%
- Other / unspecified10.5%
- Exterior lighting10.5%
- Tires & wheels10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Sensors constantly list as failed. Makes the automated functions unusable. Paid for these features and they don't work over half the time. Also the JUN 30, 2026 recall is still not fixable. That's nearly 5 months of no serviceable fix. Manufacturer Recall Number26S50 NHTSA Recall Number26V417 Recall StatusRecall Incomplete, remedy not yet available
I am reporting a recurring safety defect involving my 2023 Ford Mustang Mach-E Premium. The defect appears to involve the high-voltage battery system, powertrain system, and High Voltage Battery Junction Box (HVBJB). The vehicle and related components are available for inspection upon request. My vehicle experienced failures on May 28, 2026, June 25, 2026, and October 1, 2026. Prior to each failure, the vehicle displayed "High Voltage Battery Warning" and "Powertrain Malfunction/Reduced Power" messages. Following these warnings, the vehicle became completely inoperable and would not start. This has now occurred three times, indicating a recurring defect rather than an isolated incident. This defect created safety risks for both myself and others. During the first incident on May 28, 2026, the vehicle became inoperable while in the drive-through lane of a busy coffee shop. Because the vehicle could not be started or moved, it blocked access to the drive-through during peak morning and lunch periods, forcing the business to temporarily close the drive-through lane. This created a traffic obstruction and left me stranded. On all three occasions, the vehicle became unusable without warning, creating the risk of being stranded and unable to safely rely on the vehicle for transportation. The vehicle was taken to a Ford dealership after each incident for inspection and diagnosis. Despite multiple service visits, the issue has not been permanently resolved, and the same warnings and failure conditions continue to occur. The vehicle and components have been inspected following each incident; however, no repair has successfully corrected the problem or prevented it from recurring. The repeated occurrence of High Voltage Battery Warning, Powertrain Malfunction/Reduced Power, and HVBJB shutdown conditions that render the vehicle unable to start raises serious concerns about the reliability and safety of the vehicle. I am requesting that NHTSA investigate this defect.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Sensors constantly list as failed. Makes the automated functions unusable. Paid for these features and they don't work over half the time. Also the JUN 30, 2026 recall is still not fixable. That's nearly 5 months of no serviceable fix. Manufacturer Recall Number26S50 NHTSA Recall Number26V417 Recall StatusRecall Incomplete, remedy not yet available
On almost all Mustang Mach-E vehicles, a loose or faulty cable connection which runs to the forward facing camera in the rear-view mirror housing causes error messages to suddenly display on the dashboard screen. Generally, the driver will receive a "Front Camera Fault – Service Required" error message, in addition to a "Pre-Collision Assist Not Available" error message, also followed by an error message indicating that lane centering is also no longer functioning. All of this occurs after the vehicle travels over a harsh imperfection/bump in the road pavement, or in my case, every time I drive over railroad track crossings. I have seen so many reports of owners receiving this exact same issue, and everyone says the same thing: when this issue begins to occur, the vehicle will disable all of these safety features for about 30 seconds or less, and then all of the systems will reactivate like normal. Many owners state that eventually these errors become permanent, which causes all of these safety systems in the vehicle to become PERMANENTLY disabled, until the vehicle is brought into a dealership service center. If the vehicle is still within the 3-year/36,000 mi factory warranty, Ford will replace the coaxial cable running to the camera at no charge to the vehicle owner. However, as many owners have stated, if their vehicle is beyond the factory warranty, the vehicle owner usually is forced to pay for the repair out of pocket, which seems to range anywhere between $1,000 and $4,000. The reason I am reporting this matter is because I believe this is a major safety concern. When the front camera fault appears on the driver's display, the vehicle automatically disables many of the safety systems, including the ability for the vehicle to avoid a collision by bringing the vehicle to a stop. Because this is a major safety concern, I believe that NO Mustang Mach-E owner should be forced to pay for this repair out of pocket, and I believe that this should be a recall.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Sensors constantly list as failed. Makes the automated functions unusable. Paid for these features and they don't work over half the time. Also the JUN 30, 2026 recall is still not fixable. That's nearly 5 months of no serviceable fix. Manufacturer Recall Number26S50 NHTSA Recall Number26V417 Recall StatusRecall Incomplete, remedy not yet available
I am reporting a recurring safety defect involving my 2023 Ford Mustang Mach-E Premium. The defect appears to involve the high-voltage battery system, powertrain system, and High Voltage Battery Junction Box (HVBJB). The vehicle and related components are available for inspection upon request. My vehicle experienced failures on May 28, 2026, June 25, 2026, and October 1, 2026. Prior to each failure, the vehicle displayed "High Voltage Battery Warning" and "Powertrain Malfunction/Reduced Power" messages. Following these warnings, the vehicle became completely inoperable and would not start. This has now occurred three times, indicating a recurring defect rather than an isolated incident. This defect created safety risks for both myself and others. During the first incident on May 28, 2026, the vehicle became inoperable while in the drive-through lane of a busy coffee shop. Because the vehicle could not be started or moved, it blocked access to the drive-through during peak morning and lunch periods, forcing the business to temporarily close the drive-through lane. This created a traffic obstruction and left me stranded. On all three occasions, the vehicle became unusable without warning, creating the risk of being stranded and unable to safely rely on the vehicle for transportation. The vehicle was taken to a Ford dealership after each incident for inspection and diagnosis. Despite multiple service visits, the issue has not been permanently resolved, and the same warnings and failure conditions continue to occur. The vehicle and components have been inspected following each incident; however, no repair has successfully corrected the problem or prevented it from recurring. The repeated occurrence of High Voltage Battery Warning, Powertrain Malfunction/Reduced Power, and HVBJB shutdown conditions that render the vehicle unable to start raises serious concerns about the reliability and safety of the vehicle. I am requesting that NHTSA investigate this defect.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
My 2023 Ford Mustang Mach-E GT experienced a sudden electronic parking brake failure. The vehicle displayed a parking brake fault warning, and the electronic parking brake became stuck in the engaged position and would not release despite repeated attempts and restarting the vehicle. The failure completely immobilized the vehicle and required Ford Roadside Assistance to tow it to an authorized Ford dealership. The Ford dealer diagnosed the issue in writing as: “REAR EPB HARNESS CORRODED; STARTING TO CORRODE ON RR AS WELL; RECOMMEND REPLACING BOTH REAR PIGTAILS WITH UPDATED STYLE.” The dealer therefore found corrosion affecting the electronic parking brake wiring on one rear side and corrosion beginning on the other side. Both rear EPB pigtails are being replaced with an updated-style component. This failure appears substantially similar to the electronic parking brake wiring/connector issue Ford previously identified in Customer Satisfaction Program 22P31 for certain earlier Mustang Mach-E vehicles. Ford's documentation for 22P31 states that damage to the EPB wiring can result in a parking brake malfunction and, in some cases, an inability to disengage the parking brake. My 2023 vehicle is apparently not included in that program despite experiencing a very similar failure mode. I am submitting this complaint because corrosion of the electronic parking brake wiring on a relatively new vehicle resulted in the parking brake becoming permanently engaged and the vehicle being completely immobilized. The dealer also found corrosion developing on the opposite-side EPB wiring and recommended replacement of both sides with updated-style pigtails. I believe NHTSA should evaluate whether this EPB wiring/connector corrosion condition extends to 2023 Mustang Mach-E vehicles beyond the population originally identified by Ford.
In the event of a differential pinion shaft failure, the customer may experience a loss of motive power and/or unintended vehicle movement with Park requested if the parking brake is not applied. A loss of motive power or unintended vehicle movement increases the risk of a crash
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I’ve had this situation happen at least 2 to 3 times but specifically I’ll talk about the most recent. I was reversing out of my parking spot approximately 20 feet or so to where I can turn around and circle around the parking lot and exit. When I switched over to drive the vehicle accelerated rapidly unprompted. I was able to stop it by using the break, but I can also see how this could be a significant safety issue.
On 2 occassions in the past 2 week, our Mustang Mach E has accelerated on its own. In the first incident, it was a minor acceleration. It caught me by surprise as I was pulling up to a curb to drop off a passenger. It was easily stopped with brake pressure. In the 2nd incident, the acceleration was greater and more pronounced while pulling into a parking spot, requiring the pressure of both feet to quickly stop it before it went up onto a sidewalk and into a store front. It's never done this before, but certainly could cause an accident and was unsettling. We have not taken it to the dealer because it is random and not replicate-able. There were no warning lamps or error messages at the time. The vehicle was functioning and acting normal otherwise.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I am reporting a recurring safety defect involving my 2023 Ford Mustang Mach-E Premium. The defect appears to involve the high-voltage battery system, powertrain system, and High Voltage Battery Junction Box (HVBJB). The vehicle and related components are available for inspection upon request. My vehicle experienced failures on May 28, 2026, June 25, 2026, and October 1, 2026. Prior to each failure, the vehicle displayed "High Voltage Battery Warning" and "Powertrain Malfunction/Reduced Power" messages. Following these warnings, the vehicle became completely inoperable and would not start. This has now occurred three times, indicating a recurring defect rather than an isolated incident. This defect created safety risks for both myself and others. During the first incident on May 28, 2026, the vehicle became inoperable while in the drive-through lane of a busy coffee shop. Because the vehicle could not be started or moved, it blocked access to the drive-through during peak morning and lunch periods, forcing the business to temporarily close the drive-through lane. This created a traffic obstruction and left me stranded. On all three occasions, the vehicle became unusable without warning, creating the risk of being stranded and unable to safely rely on the vehicle for transportation. The vehicle was taken to a Ford dealership after each incident for inspection and diagnosis. Despite multiple service visits, the issue has not been permanently resolved, and the same warnings and failure conditions continue to occur. The vehicle and components have been inspected following each incident; however, no repair has successfully corrected the problem or prevented it from recurring. The repeated occurrence of High Voltage Battery Warning, Powertrain Malfunction/Reduced Power, and HVBJB shutdown conditions that render the vehicle unable to start raises serious concerns about the reliability and safety of the vehicle. I am requesting that NHTSA investigate this defect.
After stopping the vehicle to run an errand, the vehicle locked up. The steering wheel would not turn. The vehicle would not shift into any gear. The vehicle was inoperable and I found myself stranded 25 miles from home. The vehicle was towed to our local Ford dealership where it has been for the past two weeks. This failure could just as occurred on the road causing a dangerous situation.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not equipped/being used. Driver did not intentionally steer the vehicle from the roadway.
Vehicle unexpectedly and without driver command steered/pulled to the right, departed the roadway and struck a guardrail. Dashcam footage documents the vehicle’s movement immediately before impact. BlueCruise was not equipped/being used. Driver did not intentionally steer the vehicle from the roadway.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Exterior Paint Blistering consistent with tsb 25-2189
The spot welds holding the driver side front door check strap (the thing that keeps the door from opening too far) have failed on a 3 year old Mustang Mach E GT (2023 model year) with 45,000 miles on it and no corrosion on the door. You are more than welcome to look at the failure or I can send you pictures. The safety issue is that this is the only thing keeping the door from opening too far and damaging the hinges that could prevent the door from closing. I don't want this failure to be reproduced as my other doors seem okay. The spot weld failure on my car hasn't been inspected, but there are numerous Mach E doors with the same issue, but Ford won't issue a recall or a TSB like they did with the 2021 Escape doors that have the same issue. The warning sign was a creaking when opening and closing the door.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact's husband owns a 2023 Ford Mustang Mach E. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle that was in front of the vehicle stopped abruptly. The contact stated that the driver depressed the brake pedal, and the vehicle started decelerating. The contact stated that Automatic Emergency Braking system then engaged, and the vehicle stop decelerating and crashed into the rear end of the other vehicle. The contact stated that the vehicle sustained severe front end damage, but no air bags deployed. No injuries were reported. The other driver exited the vehicle, returned inside the vehicle and drove away from the scene. A police report was filed, but the police report number was not available. The vehicle was able to be driven away from the scene. The vehicle was taken to an autobody repair shop to be repaired. An unknown dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the incident. The failure mileage was approximately 12,000.
Was driving on hightway another vehicle was hit by a truck and sent ti my lane. Y hit it almost head on. My vehicle tire and front axle was ripted off. My side or car also damaged. Cas was total loss. No collision light and no air bags deployed
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Vehicle in question had problems since day. One computer was affected was never fixed. Many problems ended up in agency for repairs a total of 9 1/2 months and I’ve only have a three year lease on the vehicle and have not been able to use it fully because of electrical and further issues. Litigation found with my attorneys and Ford attorneys, that the vehicle had multiple problems and was issued by a judge, repayment and penalties.
The contact owns a 2023 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 25V404000 (ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Multiple intermittent electrical/software malfunctions in my Ford Mustang Mach-E, one of which poses an acute safety risk. STEERING WHEEL BUTTON / UNCOMMANDED ACCELERATION: A button on the steering wheel, when pressed, causes the vehicle to suddenly accelerate to a high speed with no corresponding throttle input from me, and speed cannot be immediately brought back under control. This creates a serious risk of collision to myself, passengers, and other road users. DOOR LATCH: A door does not open fully ("bounce open") as designed. This matches Ford recall 25V404, covering doors that may fail to open, potentially trapping an occupant during an emergency exit. ALARM SYSTEM: Alarm is either overly sensitive (false triggers) or fails to trigger when it should — an inconsistent fault suggesting an underlying electrical issue. DISPLAY SCREEN: Center/instrument screen intermittently goes black while driving, temporarily removing visibility of speed, warnings, and camera views. REAR SOUND BAR: Rear-seat speaker intermittently stops working. Not itself a safety risk, but suggests a broader wiring/electrical fault affecting several systems at once. Component available for inspection: Yes, upon request. Reproduced/confirmed by dealer or independent shop: UNKNOWN. I have called the dealer twice and been unable to reach anyone to schedule diagnostic service. Inspected by manufacturer, police, or insurance: UNKNOWN. No inspection has occurred yet. Warning lamps/messages before failures: UNKNOWN. No consistent warning appeared beforehand; symptoms occur intermittently without advance alert.
Intermittent issue with the driver seat belt sensor which illuminates the restraints indicator warning light. Message sent in FordPass app says: "The restraints control module has detected a fault with the driver seatbelt buckle sensor circuit" Consultation with the dealership indicated that when the restraints warning light is illuminated the airbags become disabled. However, stopping the vehicle, turning it off, removing and reinserting the seatbelt into the buckle, and starting the vehicle clears the warning light. This is extremely intermittent and replication is difficult.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
recall still not fixed from 2024
During rapid deceleration from ~35mph to <5mph the contents of the frunk (front trunk) shifted and was able to strike the emergency release button within the frunk causing the hood to open while the vehicle was in motion. At the time the button was pressed various alarms showed on the screen to alert the driver to pull over which could not be done safely based on the current road conditions. The design of the emergency release button is deficient in preventing inadvertent opening of the frunk while the vehicle is in motion. The vehicle has been inspected by the dealer and they have indicated that all systems are working as intended.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Approximately 90 seconds after startup, every speaker emitted a deafening sound that can be described as a high-powered air compressor. The sound was debilitating, and in the moment it felt like the car would explode (solely from sound, no visible defects). The vehicle was in motion, and could have caused a wreck under different conditions. The issue continued even after turning off then restarting the car. The issue stopped once disconnecting/reconnecting the battery. There was never an error message or any other warning, other than the sound. The dealership was unable to recreate the issue, resulting in no repair action. The problem has not recurred as of 12 months later; however, I still get nervous when driving the vehicle.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I am locked out of the car despite having keys and phone in hand. When I was in the car it wouldn’t start. Screen was black. I got out of the car to try other doors. When I got back to driver door, the car was locked and I tried all normal modes to get in the car. It is NOT the 12 volt battery. I tried to use the manual jump to get the hood to pop open but it didn’t work. If I had a baby in the car and it was hot out, this could be a life-threatening disaster.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Tread cracking on front PZero 245 45 20 tires at 7k miles/ 9 months
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .