Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
348
Latest Nov 18, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
57%
of 615 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
26
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
28
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2007 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 348 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 348, in the owner's own words
there was a recall for my airbag in may of 2015, i purchased the vehicle in june of 2015. in october of 2015 i was involved in a serious MVA. my airbag did not deploy properly and the metal shards cut my face open. along with the faulty airbag my seatbelt did not lock up properly and i was almost ejected out of the vehicle. i started receiving mail and phone calls about fixing my faulty airbag in january of 2016. i had no idea there was even a recall for my vehicle until after my accident.
NHTSA ID
11494163
Incident
Oct 19, 2015
Airbags
Filed Jul 29, 2022
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA Campaign Numbers: 19V001000 (Air Bags) and 15V319000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
NHTSA ID
11476512
Incident
Jul 29, 2022
Airbags
Filed Jun 3, 2022
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and 15V319000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted. The contact has stated that the vehicle belonged to her late uncle and was stolen. The vehicle is no longer exists and is not in her possession.
NHTSA ID
11467285
Incident
Jun 3, 2022
Airbags
Filed May 9, 2022
The contact owns a 2007 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 15V319000 (Air Bags) and 19V001000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
NHTSA ID
11463880
Incident
May 9, 2022
Airbags
Filed Oct 5, 2021
Crash reported2 injuries reported
The contact's son owned a 2007 Ford Mustang. The contact stated that while her son was accelerating from a stop, another vehicle had crashed on the driver's side of the vehicle. The air bags did not deploy upon impact. The contact's son was knocked unconscious and taken to the local hospital. The contact's son was treated for a head contusion and bruising to his chest and abdomen. The other driving was taken to the hospital in critical condition; however, his injuries were unknown. A police report was filed at the scene. The vehicle was towed from the scene to an independent mechanic. The manufacturer was notified of the failure and they offered no assistance. A dealer was not contacted. The vehicle was destroyed. The failure mileage was approximately 140,000
NHTSA ID
11435566
Incident
Oct 1, 2021
Mileage
140,000 mi
Airbags
Filed May 18, 2021
Crash reported1 injury reported
THE CONTACT OWNED A 2007 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIRBAG ERRONEOUSLY DEPLOYED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A CONCRETE WALL. THE DRIVER OF THE VEHICLE WAS THE CONTACTS DAUGHTER. DURING THE INCIDENT, THE DRIVER SUSTAINED AN INJURED RIGHT ARM WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE DESTROYED VEHICLE WAS TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER (UNKNOWN) WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 102,000.
NHTSA ID
11417594
Incident
Mar 11, 2021
Mileage
102,000 mi
Airbags
Filed Jul 26, 2020
AIRBAG RECALL
NHTSA ID
11341536
Incident
Jul 7, 2020
Airbags
Filed Oct 22, 2019
I DON'T OWN THIS VEHICLE ANYMORE. CAN THE RECALL NOTICES STOP. YOU HAVE ONLY BEEN SENDING THEM FOR YEARS. AGAIN. I DON'T ONLY THE VEHICLE ANYMORE. THEREFORE I CAN NOT DO ANYTHING ABOUT RECALL NOTICE EXCEPT THROW IT OUT. SEND IT TO THE NEW OWNER.
NHTSA ID
11270196
Incident
Oct 22, 2019
Mileage
139,000 mi
Airbags
Filed Sep 3, 2019
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BATTLEFIELD FORD (8820 CENTREVILLE RD, MANASSAS, VA 20110, (888) 698-0893) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11252899
Incident
May 16, 2019
Airbags
Filed Aug 13, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. GALLAGHER FORD (4613, 650 30TH ST, ELKO, NV 89801) PERFORMED THE RECALL REPAIR ON FEBRUARY 15, 2019; HOWEVER, THEY USED A FAULTY COMPONENT THAT CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE DEALER HAD THE VEHICLE EVER SINCE AND WAS AWAITING THE PARTS TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11243544
Incident
May 22, 2017
Airbags
Filed Jul 28, 2019
I HAD BOTH DRIVER & PASSENGER SIDE AIRBAGS REPLACED AT BOB SWOPE FORD IN ELIZABETHTOWN, KY 42701. THE LAST ONE BEING DONE ON THE PASSENGER SIDE IN MARCH 2019. I HAVE BEEN GETTING THESE NOTIFICATIONS THAT SAY I HAVEN'T HAD IT DONE. I CALLED BOB SWOPE FORD AND THEY ACKNOWLEDGE THAT IT HAS BEEN DONE AND THEY CAN'T DO ANYTHING ABOUT IT. I HAVE BEEN TELEPHONED AND I HAVE TOLD THEM WHERE I HAD IT DONE AND I AM STILL GETTING NOTIFICATIONS. CAN SOMEONE PLEASE HELP ME RESOLVE THIS ISSUE?
NHTSA ID
11240220
Incident
Mar 14, 2019
Airbags
Filed Jul 11, 2019
Crash reported1 injury reported
LAKEWOOD FORD REPLACED MY RECALLED AIRBAG WITH A NEWER RECALLED AIRBAG. I WAS IN A CAR ACCIDENT, MAY 11, 2018 ON FAIRBANKS & TST, 0600AM, THIS AIRBAG OVER EXPLODED, AND BURNS. I HAVE SERIOUS INJURIES FROM THIS AIRBAG. MY HANDS WERE BURNED, LEFT WRIST BROKEN, ALL FINGERS,WRISTS SPRAINED & BURNED, STILL SOAR. TBI, 2+YEARS TO HEAL. BURNED THROUGH MY COAT, CLOTHES AND BRAZIER, BURNING MY BREASTS. MY INJURIES ARE TOO MANY TO LIST, INCLUDING PTSD, SEVERELY. THE DOCTORS SAID THIS WAS LIKE A GRENADE BLOWING UP IN MY FACE, AS BAD AS A MILITARY INJURY. COULD NOT CHEW FOOD FOR MONTHS, CAUSED COPD, ALSO. I HAVE ALOT OF PICTURES AND DOCTORS VISITS, XRAYS,CATSCANS, ME IS, ETC
NHTSA ID
11230921
Incident
May 11, 2018
Mileage
36,000 mi
Airbags
Filed Jun 5, 2019
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE FRONT DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT CALLED AN ATTORNEY AND WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA ID
11218148
Incident
May 24, 2019
Mileage
120,000 mi
Airbags
Filed Jan 23, 2019
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2007 FORD MUSTANG. WHILE DRIVING 25 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE. THE AIR BAGS DEPLOYED AND METAL SHRAPNEL POURED OUT. THE CONTACT WAS INFORMED THAT THE DRIVER'S AIR BAG WAS REPLACED. THE CONTACT SUSTAINED LEFT ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *DT*JB
NHTSA ID
11171642
Incident
Sep 4, 2018
Mileage
45,000 mi
Airbags
Filed Jan 9, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V319000 AND 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER (BOMMARITO FORD, 675 DUNN RD, HAZELWOOD, MO 63042) STATED THAT THE PARTS WERE NOT AVAILABLE. PUNDMANN FORD (2727 W CLAY ST, ST CHARLES. MO 63301) ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11166066
Incident
Nov 1, 2018
Airbags
Filed Dec 15, 2018
I AM STILL RECEIVING AIRBAG NOTICES AND FORD HAS NOT SUPPLIED THE NECESSARY REPLACEMENT AIRBAGS TO MY DEALERSHIP. IT HAS BEEN OVER 3 YEARS OF NOTICES. FORD CUSTOMER SERVICE DOES NOT RESPOND. I CANNOT ACCESS ANYONE BY PHONE OR ONLINE. I WANT THE NOTICES TO STOP OR TO INCLUDE THE INFO ABOUT WHEN THE AIRBAGS CAN BE REPLACED. FORD IS PLACING THIS CUSTOMER IN DAILY DANGER. ONE CUSTOMER SERVICE REP EVEN TOLD ME TO KEEP DRIVING MY CAR, IT IS OK!!! THE NOTICES SAY REPLACEMENT IS URGENT BUT DO NOT SUPPLY THE AIRBAGS TO DEALERSHIPS. FORD IS SCAMMING THIS CUSTOMER.
NHTSA ID
11161728
Incident
Aug 1, 2014
Airbags
Filed Dec 14, 2018
Crash reported
TAKATA RECALL--THIS VEHICLE WAS TOTALLED A YEAR AGO, AND IS NO LONGER ON THE ROAD. WE DON'T NEED ANY MORE REMINDERS THAT IT IS BEING RECALLED.
NHTSA ID
11161422
Incident
Nov 15, 2017
Mileage
130,000 mi
Airbags
Filed Dec 3, 2018
TAKATA RECALL FORD HAS BEEN SENDING ME RECALL NOTICES. URGENT, SCARY BUT FORD LIES AND STILL DOES NOT HAVE THE REPLACEMENTS. I AM BEING HARASSED BY WEEKLY NOTICES. I HAVE BEEN TO MANY DEALERSHIPS, NO PARTS. FORD IS DECEPTIVE ABOUT THESE REPAIRS. PLEASE MAKE THE COMPANY STOP SENDING ME PANIC MAIL UNTIL THEY SUPPLY THE PARTS. THIS IS CRIMINAL, AFTER 3 YEARS!!!!
NHTSA ID
11155675
Incident
Jan 1, 2014
Mileage
78,000 mi
Airbags
Filed Nov 29, 2018
2007 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *JS
NHTSA ID
11153789
Incident
Nov 29, 2018
Airbags
Filed Nov 2, 2018
TAKATA RECALL BASED ON MY EXPERIENCE, FORD MOTOR COMPANY IS DISSOLVING ITSELF OF ANY RESPONSIBILITY AFTER SENDING A LETTER OUT THAT STATES PARTS ARE AVAILABLE. HOWEVER AFTER NOTIFYING DEALER OF LETTER FROM FORD OVER THREE WEEKS AGO AND HEARING NOTHING, CALL FORD WHOSE REPRESENTATIVE SAYS IT IS MY RESPONSIBILITY TO GET DEALER TO GET THE PART AND SCHEDULE THE REPAIR. SINCE CALLING THE DEALER OVER 3 WEEKS AGO WITH WHAT APPEARS TO BE NO ACTION WHAT AM I TO DO NEXT. IT IS EVIDENT THAT THE GOVERNMENT HAS LEAD FORD TO BELIEVE THEY HAVE DONE ALL THEY NEED TO DO WITH A LETTER "CAMPAIGN" SO WHERE DOES THAT LEAVE THE INDIVIDUAL THAT MAY BE INJURED WITH DEFECTIVE EQUIPMENT. WILL A LETTER CAMPAIGN PAY MEDICAL BILLS OR LOOK AFTER MY FAMILY DEATH. ANY SUGGESTIONS??????
NHTSA ID
11144968
Incident
Feb 1, 2007
Airbags
Filed Nov 1, 2018
TAKATA RECALL CALLED STARTING IN MAY 2018 LABELLE FORD IN LABELLE, FL TO ARRANGE THE RECALL REPAIR AND WAS CONTINUALLY PLACED AND LEFT ON HOLD OR HUNG UP AFTER NOTIFYING THEM IT WAS ABOUT THE RECALL. IN JUNE 2018 I CALLED SAM GALLOWAY FORD IN FT. MYERS, FL AND THEY TOOK MY INFORMATION AND SAID THEY WOULD CALL WHEN THEY HAD PARTS. AS OF NOVEMBER 1 2018 I HAVE NOT GOT A RESPONSE FROM THEM. I CONTINUALLY RECEIVE NOTIFICATIONS FROM FORD CLAIMING THAT PARTS ARE IN AND TO SCHEDULE THE REPAIRS, YET THE DEALER CLAIMS NO PARTS AVAILABLE YET. ENOUGH IS ENOUGH.
NHTSA ID
11144613
Incident
Jun 5, 2018
Airbags
Filed Oct 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED AN INTERIM REPAIR A YEAR AND 1/2 AGO. RIVERTOWN FORD (1680 WHITTLESEY ROAD, COLUMBUS, GEORGIA 31904, (706) 653-7420) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITLIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECTS.
NHTSA ID
11143854
Incident
Jun 1, 2016
Airbags
Filed Oct 27, 2018
TAKATA RECALL I AM A FORD MUSTANG OWNER OF A 2007 AND THERE IS A AIR BAG RECALL ON IT.
NHTSA ID
11143442
Incident
Oct 27, 2018
Airbags
Filed Oct 26, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2007 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. THE VIN WAS UNKNOWN.
NHTSA ID
11143020
Incident
Mar 1, 2015
Mileage
111,000 mi
Airbags
Filed Oct 3, 2018
I HAVE CALLED TWICE THE FORD SAMES DEALERSHIP IN BASTROP TX TO GET THIS REPAIR DONE. THE FIRST TIME I ACTUALLY WENT IN AS I WAS INFORMED TO DO SO. WAITED OVER AN HOUR TO BE INFORMED THAT THE PART WASN'T IN THE SHOP AND THEY WOULD CALL WHEN IT WAS. I HAVE NOW CALLED TO GET BOTH AIRBAGS REPAIRED AS EACH TIME I TAKE OFF I LOSE PAY. ARE YOU GOING TO PAY FOR MY TIME OFF OR A RENTAL CAR? I WAS INFORMED BY THE DEALERSHIP THAT THE PARTS WERE ON BACKORDER AND THAT THERE WAS NO ETA AND AS SOON AS THEY WERE AVAILABLE THEY WOULD CALL ME. I MADE THE CALL ON AUGUST 27, 2018 HERE IT IS OCTOBER 3 WITH STILL NO CALL BACK. HOW AM I SUPPOSED TO GET THE REPAIRS DONE WHEN THE REPAIR SHOP CAN'T GET THE PARTS IN AND CALL THEIR CUSTOMERS!!!
NHTSA ID
11133049
Incident
Aug 27, 2018
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own