Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2007 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 50 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 50, in the owner's own words
A complete failure of the electrical system due to a design flaw where a main electrical wire harness inside the firewall on the drivers side fills up with water over time and soaks the wire harness causing a complete failure of the car to operate. This leading to a breakdown in traffic and dangerous necessity to get out into traffic to escape electrical smoke.
LEAKING WATER FROM INSIDE OF DASH COMPARTMENT AND MY CARPET IS ALL WET WHEN IT RAINS
I HAVE A 2007 FORD MUSTANG WITH 8101.9 MILES. I ONLY DRIVE THIS VEHICLE DURING WARM SEASONS. I NOTICE THIS SPRING THAT MY REAR WIDOWS IS PULLING AWAY FROM THE CONVERTIBLE TOP.I CALLED A WINDOW REPAIR SHOP FOR WHAT I THOUGHT WAS A SIMPLE REPAIR AND I WAS TOLD THAT THE ENTIRE TOP WOULD HAVE TO BE REPLACED. THE TOLD ME THAT DUE TO THE CONVERTIBLE TOP SHRINK OVER TIME THAT THE WINDOW PULLS AWAY FROM THE WINDOW. THEY STATED THAT FORDS HAS CORRECT THIS PROBLEM WITH NEAR MODELS THEN MINE TO STOP THIS ISSUE. HE TOLD ME TO REPAIR THIS ISSUE ON MY CAR IT WOULD COST $2000.00. I FIND THAT NOT FAIR THAT I WOULD BE RESPONSIBLE FOE THIS ISSUE SINCE ITS A DEFECT IN THE CONVERTIBLE TOP AND NOT MY FAULT. THIS ISSUE HAPPEN BECAUSE OF THE CONSTRUCTION OF THIS PRODUCT AND NOT MINE. I CONTACTED FORD MOTOR COMPANY ABOUT THIS ISSUE AND THEY SAID THEY COULD NOT HELP ME. SO BY THIS ISSUE DEALS WITH THE REAR WINDOW AND IS A SAFETY ISSUE, I AM REPORTING THIS DEFECT IN THE VEHICLE. MY CAR WAS IN STORAGE AWAY FROM THE ELEMENTS AND THE TOP SHRUNK IN SIZE AND CAUSED THIS TO HAPPEN. *TR
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. EACH TIME IT RAINED, WATER ENTERED INTO THE DRIVER AND PASSENGER SIDE DOOR PANELS, THE TRUNK, PILLAR PANEL, THE HEADLINER BORDER PANEL, AND THE CARPET. THE CARPET BEGAN TO RUST DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO VICKSBURG FORD LINCOLN (LOCATED AT 2431 N FRONTAGE RD, VICKSBURG, MS 39180, (601) 636-5323) WHERE IT WAS DIAGNOSED THAT COOLANT WAS LEAKING UNDER THE GLOVE COMPARTMENT ONTO THE FLOOR. THE DEALER ALSO STATED THAT THE HEATER HOSES OR THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 280,000. *DT THE CONSUMER STATED MULTIPLE ELECTRICAL DAMAGES DUE TO WATER LEAKS RADIO, WINDOWS, AND BATTERY. AND ALSO ALTERNATOR, TRANSMISSION, AND THERMOSTAT FOR SAFETY PRECAUTIONS. *TR
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. AFTER IT RAINED, WATER WAS FOUND ON THE FRONT AND REAR PASSENGER FLOORS OF THE VEHICLE. IN ADDITION, WHILE DRIVING IN THE RAIN, WATER WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN OF YORK (1801 WHITEFORD RD, YORK, PA 17402, (717) 755-2911), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE.
STAFTY
THE ENTIRE FRONT OF THE HOOD HAS PAINT THAT IS BUBBLING UP AND AT CERTAIN POINTS THE PAINT HAS CHIPPED OFF TO REVEAL CORROSION AND WHAT LOOKS LIKE RUST.
MY KIDS AND WIFE AND I WAS RIDE THUR TOWN AND MY BACK GLASS ON MY 2007 MUSTANG FELL OUT AND HIT MY 16 YEAR OLD IN HEAD. I HAVE NOTICED FEW DAYS BE4 IT WAS SAGGIN BUT I NEVER THOUGH IT WAS GOING FALL OUT LIKE THAT AND I DONE RESEARCH AND BOUT 80 % OF THESE MUSTANG CONBERTIVE HAVE HAD PROBLEMS WITH THE BACK GLASS DOING FALLING OUT
BLISTERING OF THE PAINT AND PEELING OF THE PAINT ALL ALONG THE LIP OF THE ALUMINUM HOOD.
CAR WAS PARKED IN MY DRIVEWAY AND AFTER A RAIN STORM I NOTICED THE PASSENGER FLOOR WAS SOAKED WITH WATER. WATER LEAKS IN FROM THE CABIN AIR FILTER AND DRIPS ONTO THE FUSE JUNCTION BOX ON THE PASSENGER SIDE OF THE CAR. WHEN DRAIN HOLES IN COWL GETS CLOGGED WATER BUILDS UP AND THEN POURS IN THE CABIN FILTER THEN INTO PASSENGER SIDE FLOODING CARPET. AS WATER DRIPS DOWN IT MAKES CONTACT WITH THE F J B AND STARTS TO MESS WITH THE ELECTRICAL PARTS, IE POWER WINDOWS GO UP AND DOWN BY THEMSELVES, DASH LIGHT WON'T SHUT OFF, RADIO WILL NOT TURN OFF AND CONVERTIBLE ROOF KEEPS TRYING TO GO UP AND DOWN. ONLY FIX IS TO REPLACE AND REPROGRAM THE FJB BUT FORD NO LONGER MAKES THIS PART BECAUSE OF THE KNOWN ISSUES. I AM TOLD EITHER TO WAIT FOR REPLACEMENT UNIT TO BE DEVELOPED OR BUY A USED ONE AND HOPE IT WILL WORK EITHER WAY STILL HAVE TO PAY $400.00 FOR PART AND $250.00 FOR REPROGRAMMING. THIS IS A KNOWN PROBLEM THAT IS BEING PASSED ONTO THE CONSUMER .THIS HAS HAPPENED TO NOT 1 BUT BOTH OF MY MUSTANGS 2005 AND 2007 , SAME STYLE WITH SAME PROBLEMS
THE 2007 MUSTANG PULLED OUT FROM THE SIDE-STREET IN FRONT OF AN OLDER CHEVY PICKUP AT A TEE INTERSECTION IN A SUBURBAN NEIGHBORHOOD WITH VERY RESTRICTED SIGHT DISTANCE, AND WAS T-BONED ON THE DRIVER'S SIDE BY THE PICKUP TRAVELLING AT AROUND 35 MPH. THE DRIVER'S SIDE OF THE MUSTANG WAS SEVERELY DAMAGED TO THE EXTENT THAT THE LEFT FRONT WHEEL/TIRE/SUSPENSION ASSEMBLY WAS RIPPED OFF THE CAR. THE POINT OF IMPACT WAS BETWEEN THE LEFT FRONT WHEEL AND THE MIDDLE OF THE DRIVER'S DOOR. THE MUSTANG IS A ONE-OWNER CAR WHICH WAS BOUGHT NEW AND WAS SPECIFICALLY PURCHASED WITH SIDE AIRBAGS (AN OPTION ON 2007 MUSTANGS). THE VEHICLE HAS BEEN WELL-MAINTAINED. THE AIRBAG TAB WAS VISIBLE ON THE SEAT SIDE BOLSTER. DESPITE THE SEVERITY OF THE IMPACT, THE SIDE AIRBAG DID NOT DEPLOY. WE HAVE PHOTOS DOCUMENTING THE POSITIONING OF THE VEHICLES AND THE DAMAGE TO THE MUSTANG, INCLUDING SHOWING THE SIDE AIRBAG TAB AND SIDE OF THE DRIVER'S SEAT WITH THE SIDE AIRBAG OBVIOUSLY NOT DEPLOYED. WE BELIEVE THAT THE SIDE AIRBAG WAS DEFECTIVE SINCE IT DID NOT DEPLOY. NOTE: THE STEERING WHEEL AIRBAG (SUBJECT TO THE TAKATA RECALL BUT NOT YET REPLACED) DID DEPLOY CORRECTLY.
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE FROM THE FRONT WINDSHIELD COWL AND MADE CONTACT WITH THE ELECTRICAL WIRES. THE FAILURE CAUSED THE GAUGES TO MALFUNCTION, INCLUDING THE TIRE PRESSURE MONITORING SENSOR AND THE FUEL GAUGE DISPLAY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,880. UPDATED 09/25/15*LJ *CN
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, THE INTERIOR DOOR PADDING AND LINING SEPARATED FROM THE DOOR. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN UPHOLSTERER WHO STATED THAT THE DOOR PANELS NEEDED TO BE REPLACED ON BOTH SIDES OF THE DOOR. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
THE STRIPES OVER THE TOP OF THE BODYWORK HAVE CORRODED AND THIS IS THE 2ND REPLACEMENT OF THEM. THIS IS A KNOWN ISSUE FOR THE MANUFACTURER, FORD AND ORCAL. THIS IS COMMON TO SHELBY GTS FROM 2007 AND AFFECTED CARS IN CALIFORNIA. THEY HAVE DECIDED TO NOT WARRANTY IT AND ARE FORCING OWNERS TO REPLACE. THIS IS A 5000 DOLLARS, IN SOME CASES, ISSUE. THIS IS THE 2ND TIME I HAVE HAD THEM REPLACED AND IT IS A KNOWN ISSUE AND HAS NOTHING TO DO WITH THE CARE OF THE VEHICLE. FOLLOWING THEIR INSTRUCTIONS, I HAD THE SAME RESULTS. I JUST RELOCATED FROM SAN JOSE CA HTTP://WWW.SHELBYFORUMS.COM/FORUMS/2ND-GENERATION-SHELBY-MUSTANGS/9742-07-SHELBY-GT-STRIPES.HTML *JS
I STOPPED AT A STOP SIGN, THEN MADE A RIGHT HAND TURN, MY CAR STARTED SLIDING ON THE ICE IN THE STREET, I TURNED THE WHEELS HARD LEFT TO AVOID A CAR PARKED ON THE STREET, THEN I BELIEVE I TRIED TURNING RIGHT TO STAY ON THE STREET, UNFORTUNATELY I HIT A TREE WITH THE RIGHT SIDE OF FRONT BUMPER HARD ENOUGH TO PUSH THE WHEEL BACK ABOUT 2-3 FEET. THE AIR BAG DID NOT GO OFF AND THE SEATBELT ALLOWED MY CHEST TO HIT THE STEERING WHEELING CAUSING A CHEST WALL CONTUSION AND EXACERBATION OF MY LOW BACK PAIN (I HAD A FUSION OF 2 DISCS WITH COMPLICATIONS OF CELLULITIS AND OSTEOMYELITIS POST-OP), ALONG WITH PAIN IN MY LEFT HIP REPLACEMENT BECAUSE MY KNEE HIT THE DASH. I ALSO HAVE HAD OFF AND ON NUMBNESS IN MY RIGHT LITTLE FINGER WHICH I AM NOT SURE IF IT IS FROM SOMETHING IN MY SHOULDER OR SOMETHING IN MY NECK SINCE THE SURGERY. I WILL HAVE TO LET MY DOCTOR KNOW THIS WHEN I SEE HIM AS A FOLLOW-UP FROM THE ER. I ALSO WILL BE LETTING THE DOCTOR OR N.P. I SEE AT THE PAIN CLINIC I GO TO OF THIS FACT. THE ER PROVIDER ALSO SAID I HAD SOME DEGREE OF "WHIPLASH". BOTH THE AIR BAG AND SEAT BELT FAILED TO PROTECT ME FROM INJURY. I HAVE SENT A EMAIL TO FORD BUT AM WAITING FOR A RESPONSE. *TR
I'M THE OWNER OF A 2007 FORD MUSTANG. I STARTED NOTICING PAINT BUBBLES ALONG THE FRONT EDGE AND UNDERSIDE OF THE HOOD. I COME TO FIND OUT THAT THIS A COMMON PROBLEM NOT ONLY FOR SIMILAR MODEL YEAR MUSTANGS, BUT FOR OTHER FORD VEHICLES AS WELL. EVIDENCE SUGGESTS THAT FORD IS AWARE OF THIS PROBLEM AND CONTINUES TO DO NOTHING ABOUT. I'VE BEEN TOLD THAT THE ONLY WAY TO FIX THE SITUATION IS TO REPLACE THE HOOD AND THAT I WOULD NEED TO COVER THE COST. FURTHERMORE, EVEN AFTER A NEW HOOD WAS INSTALLED, THIS ISSUE WOULD PROBABLY OCCUR AGAIN. VERY FRUSTRATING.
PAINT ON HOOD AND RIGHT FRONT FENDER ARE BLISTERING AND BUBBLING DUE TO IRON CONTAMINATION CORROSION . THE FORD CORPORATION HAS KNOWN OF THIS PROBLEM SINCE 2005 AND NEVER INFORMED THE CONSUMER. *TR
WE HAVE BEEN HAVING A LOT OF RAIN LATELY. WE PURCHASED THE CAR IN JANUARY. AFTER A HARD RAIN THE FLOOR BOARD ON THE PASSENGER SIDE FRONT WOULD HAVE ABOUT 2 INCHES OF STINKY WATER STANDING. WHEN INVESTIGATING ON LINE I GUESS THIS IS A ISSUE WITH MOST MUSTANG OWNERS. IF YOU PARK WHERE ANY LEAVES OR DIRT CAN COLLECT IN THE FIREWALL UNDER THE WINDSHIELD. THERE ARE TWO RUBBER SEALS THAT GET PLUGGED WITH DIRT AND STUFF WHICH CAUSES THE FIRE WALL TO FILL WITH WATER AND BACK UP INTO THE CAR. IF YOU PULL THE PLUGS OUT CLEAN OUT THE DIRT THE WATER FLOWS OUT. THE FIRST TIME WE PULLED OUT THE PLUGS WE GOT ABOUT TWO GALLONS OF NASTY WATER THAT POURED INTO THE DRIVEWAY. WE CHECK IT EVERY COUPLE WEEKS NOW, AS LONG AS WE CLEAN PLUGS NO PROBLEM??? IS THERE A PERMANENT FIX FOR THIS ISSUE. WE HAD QUITE A SMELL IN THE CAR HAD TO HAVE IT DEEP CLEANED!! *TR
WHEN IT RAINS MY CAR IS LEAKING WATER BEHIND THE GLOVE BOX. CONSIDERING THE FACT THAT MY CAR HAD VERY LOW MILEAGE WHEN PURCHASED I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS ISSUE FIXED.THEY EVEN DID A CAR FAX AND IT SHOWED NO PROBLEM BUT ACCORDING TO DOING SOME RESEARCH THIS SEEMS TO BE A COMMON PROBLEM AS WELL AS WITH THE SHAKER 500 MY C.D. PLAYER STOPPED WORKING I WOULD LOVE TO HAVE THESE REPAIRS FIXED AND NOT OUT OF MY POCKET.THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE PAINT ON THE HOOD OF THE CAR HAS RUSTED OFF AT NOT EVEN 40,000 MILES OF OWNING THE CAR. FORD DOES NOT TAKE RESPONSIBILITY FOR THEIR FAULTY PAINT. THEIR WARRANTY ONLY COVERS BUMPER TO BUMPER, INCLUDING PAINT, UP TO 36,000 MILES. I HAVE OWNED CARS WHERE THE PAINT REMAINED INTACT WELL OVER 200,000 MILES. *TR
MY 2007 FORD MUSTANG HAS HAD A WATER LEAK UNDER THE PASSENGER SIDE AREA THAT HAS AND IS STILL CAUSING ELECTRICAL SHORTAGE IN THE CAR. EVERYTIME IT RAINS WATER GETS INTO THE VEHICLE AND CAUSES MAJOR DAMAGE. FORD DEALERSHIP WILL NOT REPAIR IT UNDER WARRANTY AND MY OUT OF POCKET EXPENSES TO FIX THIS PROBLEM WOULD BE ENORMOUS. THIS WATER LEAK IS A TSB ON FORD'S SITE WHICH MEANS THEY KNOW SOMETHING IS WRONG WITH THE 05-09 MODELS. MY CAR IS NOW OUT OF COMMISION AND WILL NOT START. I HAVE REPLACED TWO BATTERIES OVER THE LAST YEAR BECAUSE OF THE WATER LEAK CAUSING SHORTAGES IN MY CAR. THIS CAR IS NOW A LEMON BECCAUSE OF THE SEVERE WATER DAMAGE FORD HAS CAUSED MY VEHICLE TO RECEIVE. I HAVE A VEHICLE THAT WILL NOT START AND FORD WILL NOT REPAIR WITHOUT PAYMENT. I AM SENDING THIS COMPLAINT SO THAT A RECALL CAN BE ISSUSED SO I CAN REPAIR MY CAR. FORD KNOWS THERE IS A MAJOR PROBLEM AND HAS DONE NOTHING ABOUT THIS. THIS IS A $35,000 VEHICLE AND ONLY 5 YEARS OLD AND THE ENGINE WON'T EVEN START. THIS ISSUE IS A MAJOR ELECTRICAL HAZARD AND IS A DANGER TO MYSELF AND MY CHILDREN. *TR
I PURCHASED A USED 2007 FORD MUSTANG SHELBY GT WITH 15K MILES. THERE WERE 3 SPOTS ON THE HOOD WHERE PAINT HAD BUBBLED. A LOCAL BODY SHOP SAID THE PROBLEM WAS THAT STEEL RIVETS HAD BEEN USED TO SECURE THE HOOD PIN DISKS TO THE HOOD AND ONE SPOT AT THE AIR SCOOP; ALUMINUM RIVETS SHOULD HAVE BEEN USED. *TR
I JUST PURCHASED THIS CAR IN SEPTEMBER AND DURING THE FIRST HARD RAIN MY FLOOR WAS COMPLETELY SOAKED WITH A PUDDLE ON THE PASSENGER SIDE FLOOR. AND WHEN I WOULD DRIVE, YOU COULD HEAR THE WATER POURING ONTO THE FLOOR. NOW MY PASSENGER SIDE WINDOW DOES NOT WORK PROPERLY. I WILL PUT IT DOWN AND THEN TRY TO PUT IT UP AND IT WILL KEEP GOING UP AND DOWN ON IT'S OWN. I HAVE NOT TAKEN THE VEHICLE TO A DEALER BUT HAVE SPOKEN TO MY MECHANIC ABOUT THE PROBLEM AND HE IS RESEARCHING THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD LEAK FROM UNDER THE PASSENGER'S SIDE OF THE DASHBOARD, WHICH RESULTED TO AN ACCUMULATION OF WATER ON THE FLOORBOARD. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
MY 2007 FORD MUSTANG HAS LEAKED FROM UNDERNEATH THE PASSENGER SIDE GLOVEBOX SINCE I BOUGHT IT FROM CARMAX IN 2008. I TOOK IT BACK BUT LEAKS WERE NOT COVERED UNDER WARRANY. DID NOT REALIZE THIS WAS A COMMON ISSUE. NOW MY COMPUTER SENSORS HAVE WATER DAMAGE ISSUES I BELIEVE AND IT IS CAUSING ME TO FAIL EMISSIONS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .