Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Aug 27, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 436 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
12
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
14
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2015 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Aug 27, 2024
The airbag light is on, the vehicle has not been in an accident. The vehicle has less than 50k miles on it. The bags have never deployed. I did not have this repaired. There is a seatbelt recall that affects airbags... Ford Motor Company (Ford) is recalling certain model year 2015 Ford Mustang vehicles manufactured August 18, 2014, to October 2, 2014. In the affected vehicles, the passenger safety belt tension sensor may misclassify the size of the front passenger seat occupant. This could cause a child size occupant to be classified as an adult and an adult passenger to be classified as a child passenger. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection." Does this cause the airbag light to come on???
NHTSA ID
11611290
Incident
Aug 27, 2024
Airbags
Filed Jun 6, 2024
There is a well known evaporator core issue with the Ford Mustangs/Trucks that were produced between the 2015-2017 models. Freon leaks out of the evaporator core due to poor build quality this creates a white film on the windshield of the vehicle that makes it hard for drivers to see. This happened to me when I first bought my car and I could have crashed but was able to safely pull over and clean the windshield off. This film buildup can happen at anytime and also releases an unpleasant order into the atmosphere that should not be breathed in and is very harmful to the environment. Ford is well aware of this issue and decided to avoid doing a recall to prevent the company from losing money. I am also having an airbag issue on my Mustang this one is current. I have not been in any accidents or driven the car in anyway to make the light come on. The drivers side airbag light is on and is indicating that their is an issue with my airbag system. This is a huge safety concern and I don't want to wait for something to happen for either of these issues to be fixed. The AC issue is new for me with Ford but out of the 4 mustangs I have owned 3 of them have all had recalls for an airbag issue. The first was my 2005 V6 base model. The second was my 2010 Mustang GT. and the third was my 2014 Mustang GT. This is now my 4th mustang and still having air bag issues. Please do something about any of these issues if you can. I am sure numerous of other people have experienced what I am experiencing. I have even done research and seen forums that are over 150 pages long regarding some of the safety issues mentioned in this message. Please and Thank You Very Much
NHTSA ID
11592823
Incident
Apr 4, 2024
AirbagsBody & structureOther / unspecified
Filed Nov 21, 2023
Crash reportedFire reported
It stolen
NHTSA ID
11556367
Incident
Nov 14, 2023
Airbags
Filed Jul 1, 2023
Tried to go through dealer they refused to fix
NHTSA ID
11529867
Incident
Jun 25, 2023
Airbags
Filed Apr 7, 2022
The contact owns a 2015 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger's side seat belt and air bag warning lights were illuminated, while there was no passenger occupying the passenger seat. The vehicle was taken to the dealer where it was diagnosed with a faulty Occupant Classification Module (OCM) sensor. The dealer informed the contact that the Occupant Classification Module (OCM) sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 62,000. Contact Additional comments: The seat belt and air bag warning lights will turn on randomly and at all different speeds. There seems to be no correleation when the sensor decides to fail. Richmond Ford West said they had never seen this failure before. They advised that if their was a person in the passenger seat, the lights were illuminated (sensor not working) and the car was to get into a crash, the airbags would not go off. Current, I only drive the car alone. I talked to Ford Customer Service about this clear safety issue and concern, they said they would not offer any help in the repair and it would cost $2000 ($1600 for the part and $400) for the labor. This appears to be a very rare, but significant safety issue for the car for a part to randomly fail through no fault of the owner.
NHTSA ID
11460033
Incident
Aug 1, 2021
Mileage
62,000 mi
Airbags
Filed Sep 21, 2020
AIR BAG LIGHT WILL STAY ON DURING HOT DAYS OR IF CAR HAS BEEN LEFT OUTSIDE IN HEAT DURING INITIAL STARTUP. TURNING CAR OFF THEN ON SOMETIMES CORRECTS THE ISSUE. CAR HAD 55K MILES ON IT WHEN IT FIRST STARTED TO HAPPEN. SEEN ISSUE HAPPENING TO MANY OTHER 2015-17 MUSTANG OWNERS ONLINE
NHTSA ID
11360359
Incident
Sep 1, 2019
Mileage
55,000 mi
Airbags
Filed Feb 13, 2020
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY DURING A CRASH. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT UTILITY POOL. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE MESSAGE "AIR BAGS DEPLOYED" HAD DISPLAYED IN THE INSTRUMENT PANEL. THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED AWAY AND DEEMED A TOTAL LOSS. NO POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR INDEPENDENT MECHANIC. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED ALSO FAILED TO RETRACT AT THE TIME OF IMPACT. THE CONTACT STATED THAT SHE REQUESTED THE INSURANCE COMPANY TO INVESTIGATE THE FAILURE OF THE AIR BAGS HOWEVER, THE ADVISED HER TO CONTACT THE MANUFACTURER AS THE AIR BAGS FAILURE WERE ALREADY UNDER INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
NHTSA ID
11308927
Incident
Feb 3, 2020
Mileage
106,000 mi
AirbagsDriver assistance
Filed Sep 16, 2019
Crash reported1 injury reported
I WAS LIKE I WAS DREAMING WHEN AFTER I WAS WOKE UP IN THE HOSPITAL AND THERE WAS A LOT OF TIME MISSING YOU KNOW I CAN REMEMBER AT THE EVERY LITTLE THING I WAS MISSING A LOT OF TIME BEFORE WE WENT OUT AND THE WRECK YOU KNOW RIGHT AFTER A COUPLE OF DAYS OF BEING CONSCIOUS AND NEVER SHOULD HAVE WRECKED YOU KNOW AND IT JUST IT JUST LET NOTHING MAKING NO SENSE AND THEN IT ALL COME CLEAR I WAS KNOCKED OUT BEFORE THE WRECK AN EXAMPLE OF A HOW I DON'T KNOW WHY I DON'T KNOW ALL I KNOW IS I WAS KNOCKED OUT A COUPLE OF THOUSANDS OF A SECOND BEFORE THE RED CUZ I MISSED YOU TOO MUCH OF IT
NHTSA ID
11255633
Incident
Aug 25, 2019
Mileage
60,000 mi
AirbagsBrakesDriver assistance
Filed Jun 20, 2019
WHEN TRAVELING AT 65 MILES A HOUR THE AIRBAG LIGHT, TRACTION CONTROL LIGHTS AND ABS LIGHT CAME ON THE VEHICLE ALSO LOST POWER STEERING. I WAS TOLD THAT BECAUSE THE AIRBAG LIGHT WAS ON THE AIRBAGS WOULD NOT FUNCTION. DEALERS REPORT THAT REAR DRIVER HUB DRIVER SIDE CAUSED THE ISSUE. DEALER REFUSED TO COVER UNDER WARRANTY EVEN THOUGH AIRBAG SYSTEM WAS STILL UNDER WARRANTY.
NHTSA ID
11221368
Incident
Jun 5, 2019
Mileage
25,500 mi
Airbags
Filed Feb 13, 2019
Crash reported2 injuries reported
WE WERE STOPPED IN FAST LANE IN FREEWAY TRAFFIC, CAR IN CENTER LANE HIT BACK PASSENGER SIDE, PUSHING US INTO TAHOE IN FRONT OF US. DRIVER THAT HIT US WAS GOING 30-35 MPH ON IMPACT. ONLY THE DRIVERS LEG AIRBAG WENT OFF, PASSENGER AIRBAG POPPED COVER OFF ON RIGHT SIDE AND GOT STUCK SO DID NOT DEPLOY. DRIVERS FRONT STEERING WHEEL AIRBAG DID NOT DEPLOY. DRIVER INJURED WITH SEVERE BRUISING. BACK WINDSHIELD SHATTERED IN TINY PIECES ACROSS ENTIRE INSIDE OF CAR. I HAVE CONFIRMED THIS CAR DID NOT HAVE ANY AIRBAG RECALLS ASSOCIATED WITH IT.
NHTSA ID
11179754
Incident
Feb 9, 2019
Mileage
50,000 mi
Airbags
Filed Jan 4, 2019
Crash reported2 injuries reported
TAKATA RECALL. I WAS INVOLVED IN A CAR ACCIDENT ON THE FREEWAY. A TRAILER TRUCK TURNED INTO MY DRIVER SIDE REAR WHEEL DESTROYING IT AND PUSHING ME TOWARDS THE FRONT OF HIS TRUCK. TO PREVENT ENDING UP IN FRONT OF THE TRUCK I TURNED THE WHEEL TO MY RIGHT CAUSING ME TO CRASH INTO A CONSTRUCTION BARRIER AT 30MPH. MY FRONT RIGHT TIRE TOOK ALL THE IMPACT CAUSING MY CAR TO GO UP ABOUT 3-4 FEET AND SLAMMING DOWN HARD. MY AIRBAGS NEVER DEPLOYED.
NHTSA ID
11165280
Incident
Jun 4, 2018
Mileage
46,000 mi
AirbagsBrakesDriver assistance
Filed Nov 27, 2018
AFTER DRIVING APPROXIMATELY 5 MILES AT HIGHWAY SPEED, SEVERAL WARNING INDICATORS ILLUMINATE, INCLUDING ADVANCETRAK UNAVAILABLE, THE ABS INDICATOR, TRACTION CONTROL INDICATOR, AND AIR BAG INDICATOR. ALL OF THESE SYSTEMS BECOME UNAVAILABLE.
NHTSA ID
11154381
Incident
May 4, 2018
Mileage
35,100 mi
AirbagsBody & structureEngine
Filed Sep 6, 2018
FRONT END
NHTSA ID
11127962
Incident
Jan 1, 2015
Mileage
10,000 mi
AirbagsSeat belts
Filed Apr 10, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2015 FORD MUSTANG. WHILE DRIVING 45 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A MILE MARKER SIGN. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ID
11084361
Incident
Mar 11, 2018
Mileage
50,000 mi
AirbagsSeat belts
Filed Apr 10, 2018
Crash reported1 injury reported
MY 2015 MUSTANG WAS TOTALED ON MARCH 11 2018 AND NONE OF THE AIRBAGS CAME OUT AND ON INSPECTION THE STATE TROOPER SAID MY SEAT BEAT MISFIRED . WHEN I CONTACTED THE FORD CUSTOMER SERVICE CENTER THE GUY HAD THE NERVE TO ASK ME WHAT DID I WANT HIM TO DO ABOUT IT!!!! I NEVER RECEIVED A RECALL AT ALL FROM ANYONE!!!! I THEN ASK HIM TO HAVE SOMEONE CALL ME I HAVE AS TO YET NOT RECEIVED ONE PHONE CALL... THIS IS JUST NOT THE KIND OF RESPONSE THAT WILL CONTINUE TO SELL FORD MUSTANG IF I CAN'T BE SAFE OR MY FAMILY BE SAFE WHAT WOULD MAKE ME WANT TO OWN ANOTHER ONE OR EVEN TELL EVERYONE MY EXPERIENCE WITH MUSTANG AND I HAVE OWNED MANY OF THEM I LOVED MUSTANGS BUT THIS REALLY CHANGES MY VIEW OF FORD AND MUSTANGS!!!
NHTSA ID
11084346
Incident
Mar 11, 2018
Mileage
1 mi
Airbags
Filed Mar 14, 2018
SEAT BELT TENSIONER: SEAT BELT TENSION IS NOT RETAINING TENSION. HAVE SPOKEN WITH DEALER AND SHOWED THEM THE PROBLEM AND THEY AGREED WITH MY ASSESSMENT AND HAVE ORDERED A NEW PRE-TENSIONER FOR ME. THEY ALSO NOTED UNNECESSARY SLOWNESS IN THE RETRACTION OF THE PASSENGER SIDE SEAT BELT TENSIONER AND WILL ORDER ONE FOR ME IF I ASK FOR IT (WHICH I WILL). I AM ASKING THE NHTSA TO CONTACT FORD ABOUT THIS PROBLEM AS OTHER MAKES AND MODELS COULD ALSO BE AFFECTED.
NHTSA ID
11079184
Incident
Mar 14, 2018
Mileage
41,800 mi
AirbagsBody & structureSeat belts
Filed Jan 30, 2017
Crash reported5 injuries reported
2015 MUSTANG 2.3 LITER. PURCHASED BRAND NEW FROM FAIRFIELD FORD IN CALIFORNIA. MUSTANG REAR ENDED 2014 PRIUS AT HIGHWAY SPEED. SEVERE ACCIDENT. STEERING WHEEL AIRBAG FAILED TO INFLATE IN MUSTANG. LOWER AIRBAG IN DRIVER FOOTWELL INFLATED ONLY. DRIVER SEATBELT RETRACTOR IS NOT LOCKED POTENTIALLY SHOULD BE IMMOBILIZED. DRIVER OF MUSTANG SUFFERED 2 BROKEN RIBS, 2 CRACKED RIBS, AND A CRACKED STERNUM. HER FACE ALSO STRUCK THE STEERING WHEEL AND CAUSED HER TO BECOME UNCONSCIOUS FOR A LITTLE WHILE . BOTH VEHICLES TOWED FROM SCENE, MUSTANG DRIVER DID NOT REALIZE HER INJURIES AND WENT TO THE HOSPITAL THE FOLLOWING DAY. COMPLAINTS OF CHEST PAIN, WHICH IS WHEN X-RAYS WERE TAKEN AND THE BODILY INJURIES WERE DETERMINED.
NHTSA ID
10948541
Incident
Jan 27, 2017
Mileage
27,223 mi
Airbags
Filed Dec 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE IN WHICH THE DOORS WOULD SOMETIMES UNLATCH TO OPEN OR CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10933633
Incident
Oct 3, 2016
AirbagsPowertrain (other)Steering
Filed Mar 22, 2016
Crash reported
MY CAR SINCE 2015 WHEN I PURCHASE MY VEHICLE HAD A TICKING SOUND FROM THE ENGINE. FORD NEVER OPEN THE ENGINE INDICATING THAT IT WILL COST TO MUCH FOR THEM TO FIX IT. ON TOP OF THIS PROBLEM HAS WORSEN AND AIRBEGS, STABILITY AND OTHER PROBLEMS HAS ARISE NOW AND FORD REFUSES TO FIX THEM.
NHTSA ID
10850935
Incident
Mar 1, 2015
Mileage
12,000 mi
Airbags
Filed Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10825897
Incident
Jul 15, 2015
Airbags
Filed Sep 18, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED CHEST, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
NHTSA ID
10765106
Incident
Sep 11, 2015
Mileage
12,000 mi
Airbags
Filed Jul 14, 2015
AIR BAG DEFECT SINCE NEW VEHICLE DELIVERY. I TOOK DELIVERY OF THIS VEHICLE ABOUT TWO WEEKS AGO AND IMMEDIATELY LEFT WITH IT ON VACATION. WHEN DRIVING OFF THE DEALER LOT I NOTICED THAT THE AIR BAG LIGHT IN THE DASH WAS ON. BUT THOUGHT THIS TO BE NORMAL AS THAT IS HOW THE DEALER DELIVERED IT TO ME AND THAT I AM USED TO GM VEHICLES WHERE THE AIR BAG LIGHT IS ON UNDER PROPER CONDITIONS. TODAY WHILE AT THE DEALERS BODY SHOP FOR MINOR PAINT REPAIR I WAS TOLD TO IMMEDIATELY TAKE THE VEHICLE TO THEIR MECHANICAL SHOP AS THE LIGHT ON A FORD INDICATES THE SYSTEM IS NOT WORKING. THE DEALER WAS ACCOMMODATING AND IN SHORT ORDER DIAGNOSED THE PROBLEM TO BE A DEFECTIVE DRIVERS SIDE AIR BAG. THEY THEN TOOK THE PART OUT OF A SIMILAR NEW CAR IN STOCK AND REPLACED MINE. THE PROBLEM WAS NOT SOLVED. I AM NOW DRIVING A LOANER VEHICLE AND BEING TOLD THAT A CLOCK SPRING IS ON ORDER.
NHTSA ID
10734008
Incident
Jun 23, 2015
Mileage
11 mi
Airbags
Filed Feb 27, 2015
Crash reported
2015 FORD MUSTANG GT WAS IN AN ACCIDENT, WHERE I REAR ENDED ANOTHER VEHICLE. THE FRONT END WAS PUSHED IN ABOUT 3-4 INCHES TO THE POINT WHERE THE DRIVERS DOOR NO LONGER OPENS AND THE HOOD NO LONGER CLOSES, THIS PROMPTED THE KNEE AIRBAGS TO GO OFF, DRIVER SIDE AIRBAG WENT OFF PERFECTLY FINE, HOWEVER DRIVER SIDE DEPLOYED ONLY HALF WAY (MORE LIKE 1/4) WHICH RENDERED IT DEFECTIVE. SPOKE TO 2 SEPARATE FORD DEALERSHIPS ABOUT IT AND WAS TOLD THEY DON'T KNOW HOW AN AIRBAG IS SUPPOSED TO WORK BECAUSE THEY DID NOT DESIGN IT. RECORDED THE SMALL CONVERSATION I HAD WITH THE FORD DEALERSHIP SERVICE REP, WAS SHORT BECAUSE THEY WOULDN'T HELP ME, THEY JUST BASICALLY CUT ME OFF AND AS YOU CAN SEE THE AIRBAG FAILED TO DEPLOY PROPERLY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=KB-UMSM7IH0. *TR
NHTSA ID
10691201
Incident
Feb 3, 2015
Mileage
750 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own