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2014 Ford Police Interceptor Sedan Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Jul 22, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Ford Police Interceptor Sedan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Steering240.0%
  • Electrical120.0%
  • Engine120.0%
  • Exterior lighting120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

ELECTRIC POWER STEERING ASSIST FAILURE. WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING SYSTEM FAILED WITH NO WARNING . PULLED VEHICLE OVER TO CHECK THE ISSUE. TURNED IT BACK ON, AND WARNING LIGHT CAME UP AGAIN SHOWING THAT THERE WAS NO POWER STEERING. COULD BARELY TURN THE WHEEL WITHOUT CONSIDERABLE EFFORT.

NHTSA ID 11233908 · filed Jul 22, 2019

2-14-17 WITH MILEAGE AT 86,257 , STARTED NOTICING STEERING PROBLEMS. UPON MODERATE TO HARD ACCELERATION, CAR STEERS RIGHT BUT STEERING WHEEL MOVES LEFT. IT IS JUST THE OPPOSITE ON DECELERATION. SINCE THEN NUMEROUS STEERING AND SUSPENSION PARTS REPLACES, SOME MORE THAN ONCE BY OUR OWN MECHANICS AND LOCAL FORD DEALERSHIP. NO IMPROVEMENT, IN FACT PROBLEM BECAME WORSE OVER TIME. 3-21-18, MILEAGE 112039, STILL HAVING SAME PROBLEM. BACK TO LOCAL FORD DEALER AGAIN MORE PARTS REPLACED, NO IMPROVEMENT. VEHICLE TAKEN OUT OF SERVICE FOR THIS ONGOING PROBLEM. CONTACTED FORD FLEET CUSTOMER CARE, CASE #14628299 ASSIGNED. SINCE CAR IS OVER 100,000 MILES, FORD CUSTOMER SERVICE NOT WILLING TO DO ANYTHING BUT DOCUMENT PROBLEMS AS CAR IS OUT OF WARRANTY. DECIDED TO TAKE TO ANOTHER FORD DEALERSHIP NEARBY AT THE END OF MARCH 2018. MORE PARTS REPLACED, CAR SENT BACK TO US ON 6-1-18 BUT SERVICE MGR. AT THAT DEALERSHIP SAID THEY COULD NOT SAY IF CAR WAS SAFE TO DRIVE OR NOT. CAR STILL HAS STEERING PROBLEMS SO CAR TAKEN BACK TO THIS DEALERSHIP. DURING THE MONTH OF JUNE 2018, DEALERSHIP HAS A FACTORY SERVICE ENGINEER WORK ON CAR TWICE AND TRIED TO CORRECT PROBLEM. CAR RETURNED TO US WITH SAME STEERING PROBLEM AND FORD DEALERSHIP SAID THAT THEY AND THE FACTORY SERVICE ENGINEER DON'T KNOW WHAT ELSE TO DO TO CORRECT PROBLEM. *TR

NHTSA ID 11104513 · filed Jun 28, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

WE HAVE 9 OF THESE INTERCEPTOR SEDANS WITH THE FORD READY FOR THE ROAD PACKAGE AND 5 OF THEM NOW HAVE ISSUES WITH THE FRONT RIGHT SIDE MARKER/TURN SIGNAL, THEY WILL FLASH RANDOMLY, I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE A VEHICLE PULLED OUT IN FRONT OF ME THINKING I WAS TURNING RIGHT DUE TO THE LIGHT FLASHING, WHEN IT IS DOING THIS WE HAVE NO INDICATION IT IS GOING ON WHILE WE ARE DRIVING. I HAVE A VIDEO OF WHAT IT IS DOING AND CAN SEND IT IF NEEDED, ALL OF OUR OFFICERS FEEL THIS IS A MAJOR SAFETY ISSUE DUE TO OTHER DRIVERS THINKING YOUR GOING TO TURN WHEN YOU ARE NOT.

NHTSA ID 10837271 · filed Feb 19, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

DURING SCHEDULED MAINTENANCE SERVICE TECH NOTED COOLANT TANK CRACKED. COOLANT TANK IN ENGINE COMPARTMENT CRACKING AT SEAMS. POSSIBLE FIRE RISK. MULTIPLE MODEL YEARS. THIS IS AN ONGOING PROBLEM FOR OUR POLICE INTERCEPTOR FLEET.

NHTSA ID 11082686 · filed Apr 3, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

WE HAVE 9 OF THESE INTERCEPTOR SEDANS WITH THE FORD READY FOR THE ROAD PACKAGE AND 5 OF THEM NOW HAVE ISSUES WITH THE FRONT RIGHT SIDE MARKER/TURN SIGNAL, THEY WILL FLASH RANDOMLY, I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE A VEHICLE PULLED OUT IN FRONT OF ME THINKING I WAS TURNING RIGHT DUE TO THE LIGHT FLASHING, WHEN IT IS DOING THIS WE HAVE NO INDICATION IT IS GOING ON WHILE WE ARE DRIVING. I HAVE A VIDEO OF WHAT IT IS DOING AND CAN SEND IT IF NEEDED, ALL OF OUR OFFICERS FEEL THIS IS A MAJOR SAFETY ISSUE DUE TO OTHER DRIVERS THINKING YOUR GOING TO TURN WHEN YOU ARE NOT.

NHTSA ID 10837271 · filed Feb 19, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .