RoadVitals

2013 Ford Police Interceptor Utilit Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Mar 23, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 21, 2015

What this page shows

Our database holds 12 NHTSA owner-reported complaints for the 2013 Ford Police Interceptor Utilit. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–12 of 12

ElectricalSteering
Filed Mar 23, 2019

VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH.

NHTSA ID
11191071
Incident
Mar 23, 2019
Mileage
126,700 mi
Filed Mar 15, 2019

CATALYTIC CONVERTERS FAILED AT 62,494 MILES

NHTSA ID
11187032
Incident
Oct 24, 2018
Mileage
62,494 mi
Filed Mar 15, 2019

CATALYTIC CONVERTERS FAILED AT 92,937

NHTSA ID
11187031
Incident
Aug 31, 2018
Mileage
92,937 mi
Filed Mar 15, 2019

CATALYTIC CONVERTER FAILED AT 86,662 MILES

NHTSA ID
11187028
Incident
Aug 28, 2018
Mileage
86,662 mi
Filed Mar 15, 2019

CATALYITIC CONVERTER FAILED AT 94,273

NHTSA ID
11187025
Incident
Jan 24, 2019
Mileage
94,273 mi
Filed Mar 15, 2019

CATALYTIC CONVERTERS FAILED AT 104,000 MILES

NHTSA ID
11187020
Incident
Aug 1, 2018
Mileage
104,089 mi
Filed Mar 15, 2019

VEHICLE HAS JUST OVER 71,000 MILES AND HAS A CHECK ENGINE LIGHT ON FOR A FAILED CATALYTIC CONVERTER THIS IS NEEDING TO BE REPLACED. WE HAVE MULTIPLE VEHICLES IN OUR FLEET WITH THE SAME CONCERN, AND AROUND THE SAME MILEAGE, THAT HAVE HAD CONVERTERS REPLACED AND ARE NOT COVERED UNDER WARRANTY.

NHTSA ID
11187010
Incident
Mar 15, 2019
Mileage
71,376 mi
Steering
Filed Jan 2, 2019

VEHICLES ELECTRONICALLY ASSISTED STEERING UNIT FAILED. IN THE MIDDLE OF DRIVING, SYSTEM FAILED AND STEERING IS VERY DIFFICULT TO TURN.

NHTSA ID
11164563
Incident
Dec 20, 2018
Mileage
115,000 mi
BrakesDriver assistance
Filed Sep 29, 2017

TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704.

NHTSA ID
11030460
Incident
Sep 28, 2017
Mileage
85,704 mi
Steering
Filed Jun 1, 2017

WHILE BACKING THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO MECHANIC. WHEN THE VEHICLE WAS POWERED DOWN AND THEN RE-STARTED THE POWER STEERING BEGAN WORKING AGAIN. NO KNOWN CAUSE AS VEHICLE WAS CHECKED.

NHTSA ID
10992754
Incident
Jun 1, 2017
Mileage
44,099 mi
Steering
Filed Feb 17, 2017

STEERING GEAR LOCKED UP. WE NOTICED IT WAS MAKING NOISE SO WE STOPPED DRIVING IT AS A PRIMARY PATROL CAR AND DROVE IT TO THE NEAREST FORD DEALERSHIP (APPROXIMATELY 15 MILES AWAY) AND THE STEERING QUIT WORKING IN THEIR DRIVEWAY.

NHTSA ID
10955277
Incident
Jan 27, 2017
Mileage
56,980 mi
Exterior lighting
Filed Apr 21, 2015

ON THE POLICE INTERCEPTOR SUV EXPLORER, ALL DRIVER'S LIGHTS SHUTTERS DO NOT WORK PROPERLY. HIGH BEAM STAYS ON DRIVERS SIDE AND DOES NOT GO BACK TO REGULAR BEAM. THIS PROBLEM IS ON THE RED LAKE FLEET OF 6 SUV'S POLICE VEHICLES. I ALSO CONTACTED BELTRAMI SHERIFF DEPARTMENT AND THEY ALSO ADVISED THEY HAVE THE SAME ISSUES WITH THE SHUTTERS ON THEIR FORD POLICE INTERCEPTOR VEHICLES TOO. SAFETY ISSUE AT NIGHT WHEN APPROACHING ON-COMING TRAFFIC. I WAS ALSO TOLD THEY CANNOT ADJUST BEAMS ALIGNMENT UNTIL SHUTTERS ARE REPAIRED/REPLACED. ALL 6 VEHICLES HAVE THE SAME PROBLEM. WE ASKED FORD DEALERSHIP AND IT WAS NOT UNDER WARRANTY EVEN THOUGH THE MILES WERE UNDER AS WE WERE TOLD WARRANTY DOES NOT INCLUDE LIGHTS. WE WERE TOLD THAT EACH SHUTTER/LIGHT WOULD HAVE TO BE REPLACED AT A COST OF $700.00 EACH. THIS PROBLEM WAS AN ISSUE FROM DAY ONE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10712056
Incident
Aug 29, 2013
Mileage
5 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .