RoadVitals

2015 Ford Redundant C-Max Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jun 2, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
7
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Ford Redundant C-Max Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Powertrain (other)316.7%
  • Steering211.1%
  • Brakes211.1%
  • Electrical15.6%
  • Body & structure15.6%
  • Visibility15.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

8
reports

From owner reports, verbatim

The contact owns a 2015 Ford C-Max While reversing the camera became inoperable. No warning lights were illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was unknown.

NHTSA ID 11741481 · filed Jun 2, 2026

The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera was inoperable while in reverse(R). The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear-view camera had failed and needed to be replaced. The dealer informed the contact that the rear-view camera could be replaced out-of-pocket, and the contact might be reimbursed by the manufacturer later. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was unknown.

NHTSA ID 11730010 · filed Apr 8, 2026
All 8 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact stated that the more the accelerator pedal was depressed, the louder the sound became. The vehicle was taken to the dealer where it was diagnosed with wheel bearings failure. The vehicle was not repaired. The contact stated that the wheel bearing repair was performed by an independent mechanic. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the transmission had previously been replaced by the dealer two years prior to the failure. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 75,900.

NHTSA ID 11590236 · filed May 22, 2024

The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and informed him that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID 11492873 · filed Nov 9, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

POWER STEERING ASSIST WARNING LIGHT COMES ON, WARNING TO GET OFF THE ROAD AND TAKE TO A DEALER. EACH TIME I HAVE BEEN DRIVING WHEN THE LIGHT CAME ON. COULD NOT DRIVE IT HAD TO HAVE THE CAR TOWED TO MY MECHANIC. TWO WEEKS LATER THE POWER ASSIST LIGHT HAS COME ON. NOT SAFE TO DRIVE WILL HAVE IT TOWED TO A FORD DEALERSHIP. IS IS VERY HARD TO TURN AND THE (EPAS) ELECTRONIC POWER ASSIST STEERING NEEDS TO BE REPLACED OR FIX THE WHOLE SYSTEM.

NHTSA ID 11185609 · filed Mar 10, 2019

WHILE DRIVING, GOT MESSAGE INDICATING A STEERING ISSUE. TRIED RESTARTING THE CAR AND THERE WAS NO POWER STEERING. HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP. WAS TOLD IT IS A STEERING GEAR THAT FAILED AND THAT THE WHOLE COMPONENT OF WHICH THE STEERING GEAR IS A PART OF NEEDS TO BE REPLACED.

NHTSA ID 11002729 · filed Jul 2, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

The contact owns a 2015 Ford C-Max Hybrid. The contact stated that while her son was driving 25 MPH, the brake warning light and the traction control warning light illuminated. Additionally, while the contact's husband was driving, the driver’s side rear brake seized, and there was smoke coming from the brakes. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the passenger’s side brakes were defective, and the brake calipers were replaced. The mechanic was initially unable to unlock the seized brakes. The contact stated that while driving into the driveway, several unknown warning lights illuminated, and the vehicle made an abnormal sound. The vehicle was taken back to the mechanic, and it was determined that the ABS module had failed. The vehicle was taken to the local dealer, where it was diagnosed with ABS module Part Number: MK 100 failure and that there was a bubble in the brake line. The vehicle was repaired. The manufacturer was contacted and confirmed that there were no related recalls on the VIN for the failure. The failure mileage was approximately 52,230.

NHTSA ID 11734863 · filed Apr 30, 2026

AFTER STARTING THE CAR WITH THE KEYLESS IGNITION THE BRAKES REMAIN LOCKED. RESTARTS MAY RELEASE THE BRAKES. STOMPING ON THE BRAKE MAY RELEASE THE BRAKES. IT'S INTERMITTENT. SOMETIMES IT OCCURS WHEN DRIVING EG. STOPPING FOR A RED LIGHT AND THEN FINDING THE BRAKES GRIPPING. SOMETIMES YOU CAN DRIVE BUT THERE APPEARS TO BE A SLIGHT DRAG, OTHER TIMES ITS LOCKED AND THE CAR JERKS/SHUDDERS IF YOU TRY TO DRIVE. THE RED BRAKE LIGHT GOES ON ON THE DASHBOARD AND IF YOU DRIVE THE WARNING NOTICE MAY APPEAR. TODAY OUR LOCAL FORD DEALER SAID IT NEEDS A NEW BRAKE VACUUM AT A COST OF $900. THEY INDICATED THEY HAVE SEEN THIS BEFORE AND WE SHOULD NOT DRIVE THE CAR. THIS CAR IS 3 YEARS OLD WITH 27,000 MILES. THIS CLEARLY IS A DANGEROUS DEFECT. FORD KNOWS THIS IS A PROBLEM AND SHOULD BE RESPONSIBLE FOR ITS REPAIR.

NHTSA ID 11091711 · filed May 4, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

FORD C-MAX HYBRID 2015 12V BATTERY KEEPS GOING DEAD. HAS HAPPENED 6 TIMES IN ONE YEAR. FORD DEALERSHIP HAS CHECKED VEHICLE AND FOUND NO ISSUES. WHEN BATTERY GOES DEAD, THE CAR CAN NOT BE STARTED AND HAS TO BE EITHER TOWED OR JUMP STARTED. THE ISSUE HAS BEEN HAPPENING WHEN THE CAR IS JUST USED FOR LOCAL TRAVEL LESS THAN 3 MILES. AFTER ABOUT A WEEK OF THAT TYPE OF DRIVING THE BATTERY CAN NOT RECOVER AND DEPLETES. THIS HAS BEEN AN ONGOING ISSUE WITH THE C-MAX HYBRID MODEL OF ALL YEARS. THE BATTERY IN THE CAR IS NOT LARGE ENOUGH (CAPACITY) TO RECOVER ON REPEATED SHORT TRIPS. THE CAR GIVES NO INDICATION WHEN THE 12V BATTERY IS LOW AND MAY FAIL.

NHTSA ID 10818401 · filed Jan 6, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

THESE ISSUES WERE ALL FOUND UPON PURCHASE WITH 3 MILES ON ODOMETER WITHOUT ANY DISCLOSED HISTORY OF DAMAGE. 1. DRIPPING/TRICKLING SOUND COMING FROM FRONT OF CAR AT 45+ MPH WITH ACTIVE PRECIPITATION. SOURCE UNKNOWN, LOCATION UNKNOWN. HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0BW4QLYFTLMBGWVI2OHHASF9PYLE 2. LOUD ROAD/WIND NOISE, ESPECIALLY ON DRIVERS SIDE AT 45+ MPH 3. INCONSISTENT ALIGNMENT GAPS BETWEEN HATCH AND BODY SIDES ( THE HATCH HAD PREVIOUSLY BEEN SIGNIFICANTLY OUT OF ALIGNMENT AND COCKEYED. INCONSISTENT GAPS STILL REMAIN AFTER REPAIRS. 4. ** NOTICEABLE BODY FLEX RESULTING IN ALTERED PANEL GAPS. **BODY PANEL GAPS ARE ALTERED DEPENDING ON THE GROUND THE CAR IS PARKED ON. MINOR CHANGES IN TERRAIN CAUSE DOORS TO CLOSE MORE DIFFICULTLY AND HATCH GAPS TO SHIFT. 5. REAR PASSENGER SIDE DOOR IS NOT FLUSH WITH BODY PANEL HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0BW4QLYFTLMBGBDHFQUJLR05AQLU 6. HOOD OUT OF ALIGNMENT, POINTED OUT TO US BY THE COLLISION CENTER. ONE SIDE WAS RESTING FLUSH ON THE HEADLIGHT. WE ADJUSTED THE HOOD BUMPERS BUT STILL CANNOT ALIGN IT EVENLY. 7. FRONT AND REAR DRIVERS-SIDE DOORS ARE MISALIGNED 8. WEATHER STRIPPING DISLODGED AND PROTRUDING FROM DOOR SEAM 9. PATCHES OF MISSING PAINT COVERED IN CLEAR COAT ON THE INSIDE OF THE HATCH

NHTSA ID 10820112 · filed Jan 13, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

I WAS DRIVING HOME FROM WORK, DOING ABOUT 35 MPH IN STOP AND GO TRAFFIC, WHEN I HEARD A LOUD ALMOST METALLIC "POP" FROM THE EXTERIOR REAR. I WAS LESS THAN A HALF MILE FROM HOME, AND THE BACK WINDOW, ALTHOUGH STILL IN ITS FRAME,WAS COMPLETELY CRACKLED/SHATTERED. NO SIGN OF IMPACT FROM ANYTHING HAVING HIT IT, IT WAS ACTUALLY BOWING OUT.

NHTSA ID 11073358 · filed Feb 17, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .