1998 Ford Taurus Owner Complaints

This car only has 73k milrs on it i am the 3rd owner. The power steering and the rack and pinion failed on this car. I was driving west on Columbus Drive in East Chicago three weeks ago when my steering became so stiff it was very difficult for me to make a turn and i could have easily hit another vehicle ir been hit by another vehicle. In researching this issue and talking to a Ford mechanic the rack and pinion is a common problem in the Ford Taurus from 1996 to 2000. There should have been a nationwide recall and there was not. A mechanic that worked at Ford at the time told me 30000 vehicles were recalled but all the vehicles should have been recalled. The problem was so big they designed a special tool to deal with it. They just waited for people to ca them and they dealt with it at that time as most of the cars were still under warranty at Ford. My problem is the original owner was a denior citizen who drove the car very little. She turned it over to the 2nd owner in 2016 with 66k miles on it. Had she driven the car the average for the industry this would have been covered unfer warranty. If you research this issue online you will discover Ford knew about it and its common to this car for the years stated above. The power steering pymp went out in July. We fixed that..the rack and pinion went out soon after. The pump had alteady been changed in that car before i got it, which leads me to believe the problem has been the rack and pinion for awhile. I have enclosed receits on tbe parts. My neighbor installed the pump for $80. Estimates in installing the rack and pinion are 250 to 400 in this area. Ive gone thru 75 in fluid loss bc the seal on the rack and pinion on the drivers side is blown so car keeps spitting out fluid. I tried to upload reveipts on the parts but i was unable to. The pump was approximately $84. The rack and pinion and return hoses were apprimately $200 thru Rockauto.

NHTSA ID

11480338

Incident

Jul 10, 2022

TL* THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT STATED THAT ALL FOUR SEAT BELTS IN THE VEHICLE MALFUNCTIONED AND FAILED TO RETRACT, WHICH LEFT THE OCCUPANTS UNSECURED. THE VEHICLE WAS TAKEN TO BAYSHORE FORD OF PENNSYVILLE (200 S. BROADWAY ST, PENNSYVILLE, NJ). THE CONTACT WAS INFORMED THAT THE MANUFACTURER NO LONGER PRODUCED PARTS FOR THE VEHICLE AND IT COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 139,000.

NHTSA ID

11082199

Incident

Mar 1, 2018

Mileage

139,000 mi

TL* THE CONTACT OWNS A 1998 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HORN BECAME INOPERABLE AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,230.

NHTSA ID

10672756

Incident

Oct 15, 2014

Mileage

148,230 mi

TL* THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE BRAKES FAILED COMPLETELY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE HAD RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A REAR PROPORTIONING VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10660573

Incident

Nov 21, 2014

Mileage

138,000 mi

THIS IS THE SCARIEST THING I HAVE EVER SEEN WHILE DRIVING MY TEENAGE SON'S VEHICLE. HIS VEHICLE WOULD NOT DECREASE IN SPEED. WHILE TAKING OFF FROM A STOP, WITHOUT TOUCHING THE PEDAL, THE VEHICLE ACCELERATED ON ITS OWN. I HAVE NEVER SEEN A VEHICLE ACCELERATE WITHOUT HITTING THE GAS PEDAL. THIS IS A SERIOUS SAFETY CONCERN ESPECIALLY SINCE ITS A TEENAGERS VEHICLE. I SEE THAT NEWER TAURUSES HAD A RECALL FOR THE EXACT SAME ISSUE. MANY WERE REPORTING THE VEHICLE ACCELERATING ON ITS OWN, THIS IS EXACTLY WHAT MY SON'S DID TONIGHT. ALSO, WHEN I PLACED HIS VEHICLE IN PARK, THE VEHICLE REVVED UP TO 4000 RPM'S LIKE SOMEONE WAS HITTING THE GAS. I HAD TO SHUT THE CAR OFF BEFORE IT BLEW THE ENGINE. IT WAS NERVE RACKING. THIS IS LIKELY TO CAUSE A SERIOUS INJURY OF DEATH TO MY CHILD. *TR

NHTSA ID

10648298

Incident

Oct 17, 2014

Mileage

175,500 mi

TL* THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT STATED THAT THE HEATER WAS NOT WORKING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 177,000. UPDATED 10/30/14*CN

NHTSA ID

10638637

Incident

Aug 11, 2014

Mileage

177,000 mi

TL* THE CONTACT OWNS 1998 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE A JERKING MOTION AND FAILED TO ACCELERATE PROPERLY. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ID

10633127

Incident

Aug 4, 2014

Mileage

170,000 mi

TL* THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO ROLL AWAY. AS A RESULT, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL QUICKLY AND SHIFT INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 260,000.

NHTSA ID

10606969

Incident

Jun 19, 2014

Mileage

260,000 mi

TL* THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT STATED THAT HE NOTICED THE VINYL ON THE DASHBOARD WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

NHTSA ID

10538657

Incident

Aug 27, 2013

Mileage

66,000 mi

WHILE APPLYING THE BRAKE TO STOP AT A LIGHT ON A HIGHWAY ACCESS ROAD, THE VEHICLE HAD TROUBLE STOPPING. IT STARTED VIOLENTLY JERKING AND VIBRATING AND THE BRAKES WERE ALL THE WAY TO THE FLOOR. THE RPM'S READ IN THE 4'S. I PULLED OVER AND IN A PARKING LOT, THE VEHICLE RAPIDLY REACHED 45 MPH WITHOUT STEPPING ON THE GAS PEDAL. I WAS RELUCTANT TO HAVE IT REACH A GREATER SPEED SO I STOPPED THE VEHICLE. IT ONCE AGAIN DID NOT WANT TO RESPOND PROPERLY TO THE BRAKES. I CALLED FORD AND EPLAINED THE SUDDEN ACCELERATION AND THE VEHICLE DIFFICULTY IN STOPPING, THERE ARE NO RECALLS. I RESEARCHED ONLINE, AND IT APPEARS THAT THERE IS A FAULTY CRUISE CONTROL CABLE THAT STICKS TO THE THROTTLE AND LEAVES IT OPEN. I ONCE AGAIN CONTACTED FORD FOR AN ESTIMATE TO REPLACE THE CRUISE CONTROL CABLE. THE SERVICE ADVISOR STATED THAT THERE WAS NO SUCH THING AS A CRUISE CONTROL CABLE. I CALLED THE PARTS DEPARTMENT AND THEY SAID THAT PART IS AFTERMARKET AND IS NO LONGER AVAILABLE. THIS IS A VERY DANGEROUS SITUATION. I WAS READING THE AOL VEHICLE COMPLAINTS ON THIS AND ACCIDENTS HAVE OCCURED AND PEOPLE HAVE BEEN INJURED. I DON'T KNOW WHY FORD DOES NOT RECOGNIZE THIS SERIOUS SAFET ISSUE IN A TIMELY MANNER. *TR

NHTSA ID

10499523

Incident

Feb 18, 2013

Mileage

140,920 mi

TL* THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT STATED THAT WHEN SHIFTING FROM REVERSE TO PARK OR FROM DRIVE TO PARK, THE VEHICLE WOULD RAPIDLY ACCELERATE. THE ENGINE RPMS INCREASED EXCESSIVELY AND THE CONTACT SHIFTED INTO PARK AS HE TURNED THE ENGINE OFF IN ORDER TO STOP THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10490994

Incident

Jan 4, 2001

Mileage

120,000 mi

APPLIED BRAKES WHILE STOPPED IN PARKING LOT,PEDAL WENT TO FLOOR,ALL BRAKE FLUID NOW UNDER CAR. UNABLE TO LIFT CAR,NO METAL EXISTED FROM FLOORPAN TO ROCKER PANEL BOTTOM. BRAKE LINES HAD BEEN AFFIXED TO THIS METAL,AND NOW HAD LOST SUPPORT/MOUNTING PLACE AND VIBRATED AND FELL APART. THE OUTSIDE OF THE CAR LOOKED ALMOST NEW,BUT THE PLASTIC TRIM ON THE LOWER SILL HID THE PROBLEM OUTSIDE. NOW,THE DOOR SILL(BOTH SIDES)ARE GETTING SO BAD,WE ARE AFRAID TO STEP ON THEM,OR GO OVER A BAD BUMP OR RAILROAD TRACK. I DON'T UNDERSTAND THIS,AS THIS METAL ROTTED FROM THE INSIDE-OUT,AS THOUGH IT NEVER WENT THRU A RUST PREVENTION BATH PROCESS. MY FRIENDS ARE CURRENT FORD PEOPLE OR,LIKE MYSELF,ARE RETIRED FORD PEOPLE,THEY SAID TAURUS VEH. CANT HAVE THIS EXTREME PROBLEM,BUT I DO. THANKS FOR ASKING. *TR

NHTSA ID

10475398

Incident

Sep 14, 2011

Mileage

102,000 mi

AFTER DRIVING ABOUT A MILE, THE AIR CONDITIONING STOPPED AND BLACK SMOKE CAME OUT OF THE HOOD. STOPPED THE CAR AND THOUGHT OF OPENING THE HOOD BUT SAW FLAMES. THREE ADULTS AND TWO CHILDREN (5 AND 2 YRS OLD) GOT OUT OF THE CAR. CALLED POLICE AND FIRE SERVICE. BY THE TIME THEY ARRIVE, THE CAR WAS IN FLAMES. THE ENGINE AND FRONT ROW SEATS WERE TOTALLY BURNT. THE CAR WAS A TOTAL LOSS. THERE WAS NO WAY TO DETERMINE THE REASON FOR THE (MYSTERIOUS) FIRE. THIS HAPPENED IN MIAMI, FLORIDA. *TR

NHTSA ID

10472395

Incident

Aug 17, 2012

Mileage

70,000 mi

THE CAR HAS A RECALL ON LIGHTS SEAT BUCKLE AND STUD. *TR

NHTSA ID

10466557

Incident

Jul 18, 2012

Mileage

140,655 mi

WHEN I WAS TURNING A CORNER MY CAR STARTED TO SHIMMY LIKE IT HAD A FLAT TIRE I GOT OUT TO CHECK ONLY TO FIND THERE ISNT A FLAT TIRE AND THAT MY RACK AND PINION IS GONE BAD ON THE PASSENGER SIDE OF MY CAR I JUST REPLACED THE SAME PART ON THE OTHER SIDE A YEAR AGO EVERYTIME THE ALIGNMENT GOES OUT THE RACK AND PINION GOES BAD! *TR

NHTSA ID

10464758

Incident

Jul 3, 2012

Mileage

210,245 mi

TL* THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT WAS DRIVING 10 MPH WHEN THE THROTTLE BECAME STUCK, CAUSING THE VEHICLE TO ABNORMALLY ACCELERATE WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL AND APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE THE CRUISE AND THROTTLE CABLE REPLACED BUT THE DEALER DID NOT HAVE THE NECESSARY PARTS. THE DEALER LUBRICATED THE COMPONENTS BUT THAT DID NOT REMEDY THE ISSUE. THE CONTACT ALSO REPLACED THE CRUISE CONTROL MODULE BUT TO NO AVAIL. THE CONTACT HAD EXPERIENCED THE FAILURE NUMEROUS TIMES. THE FAILURE MILEAGE WAS 90,000. UPDATED 07/25/12*LJ THE CONSUMER STATED THE VEHICLE WOULD ACCELERATE ON ITS OWN. EACH TIME, THE ACCELERATOR PEDAL WOULD GO DOWN ON ITS OWN, AND THE CONSUMER HAD NO WAY OF CONTROLLING THE VEHICLE. AS THE CONSUMER STEPPED ON THE BRAKE PEDAL, THE VEHICLE CONTINUED TO GO FASTER. THE DEALER FIXED THE PROBLEM. HOWEVER, IT RETURNED MONTHS LATER. THE DEALER INFORMED THE CONSUMER, PARTS WERE NO LONGER BEING MADE. THEY SPRAYED THE CABLES, BUT THE SUDDEN ACCELERATION RETURNED WEEKS LATER. UPDATED 07/25/12

NHTSA ID

10460174

Incident

May 31, 2007

Mileage

90,000 mi

VEHICLE HAS HAD TWO INCIDENTS THAT MAY BE RELATED TO FAULTY ACCELERATION. PERHAPS YOU NEED TO INVESTIGATE OLDER FORD TAURUS FOR PROBLEMS CURRENTLY UNDER REVIEW ON 2006, ETC. DATES AND MILEAGE ARE APPROX. I DO NOT HAVE REPORTS AVAILABLE. VEHICLE HAD SPEED CONTROL. WHILE ATTEMPTING TO PARK THE ACCELERATOR SUDDENLY REVVED UP WHEN I HIT THE BRAKES. HAPPENED SO SUDDENLY THE CAR WENT OUT OF CONTROL BOUNCED OVER PARKING LOT BUMP AND HIT OTHER VEHICLES CAUSING DAMAGES TO THOSE AS WELL AS MY VEHICLE AND INJURY TO ME AS WELL AS COST ME A TICKET. THAT WAS IN 2006 AS I RECALL. IN JANUARY, 2009 OR DECEMBER, 2008 THE ACCELERATOR SUDDENLY REVVED UP AGAIN WHEN I WAS PULLING INTO TRAFFIC FROM A PARKING LOT ON TO THE HIGHWAY. I SHUT OFF THE ENGINE AND VOLUNTEERS HELPED PUSH THE VEHICLE OFF THE ROAD. I HAD IT TOWED AND HAVE HAD IT STORED IN MY DRIVEWAY SINCE. NO ONE HAS EVER SCANNED, ETC. TO DETERMINE WHAT WAS WRONG. IS IT SAFE TO EVEN SELL TO ANYONE? MILEAGE FOR THE SECOND INCIDENT WAS APPROX. 147000. I HAVE A MANDATE FROM THE CITY TO REMOVE THE VEHICLE BY MAY, 2012 OR FACE FINES THEREFORE IF YOU NEED ANYTHING TEST NEEDS DONE BEFORE THEN. MESSAGE PHONE ONLY INCLUDED. *TR

NHTSA ID

10455019

Incident

Oct 2, 2006

Mileage

110,000 mi

TL* THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SEAT BELTS FAILED BY NOT RETRACTING AND LOCKING INTO PLACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

NHTSA ID

10428940

Incident

Oct 6, 2008

Mileage

98,000 mi

98 FORD TAURUS WAGGON BUILD DATE OF 11/4/97 WITH 105,000 MILES, FRONT PASSANGER COIL SPRING BROKE WHILE DRIVING SLOWLY, THANK GOD. APPARENTLY VERY COMMON, WHY IS THERE NO RECALL FOR THIS!! NO APPARENT REASON, LIGHT USEAGE MOSTLY HIGHWAY MILES. *TT

NHTSA ID

10421579

Incident

Aug 18, 2011

Mileage

105,000 mi

1998 FORD TAURUS FRONT DRIVERSIDE COIL BROKE WHILE DRIVING. *TR

NHTSA ID

10421027

Incident

Aug 21, 2011

Mileage

164,205 mi

IN JUNE 2008 I STARTED MY REGULAR YEARLY MAINTENANCE SCHEDULE OF MY 1998 FORD TAURUS WAGON. I HAD MY OIL CHANGE & ROTATED/BALANCED MY TIRES. IN OCTOBER 2008 I HAD TWO TIRES REPLACED (ALL OF MY SERVICE WAS DONE @ A FORD DEALERSHIP IN MY CITY) AND A MULTI-POINT INSPECTION FOR MY VEHICLE INSPECTION. THE MECHANIC ADVISED ME THAT MY CAR NEEDED REAR SHOCKS, AS THE OUTER CASING WAS ROTTED! LEFT INNER TIE ROD WAS LOOSE & FRONT BRAKES WERE WORN. I WENT IN ON OCT 23, 2008 AND HAD ALL OF THE WORK DONE!,$417.45 FOR FRONT BRAKES, RESURFACED FRONT ROTORS; REPLACED FRONT INNER TIE ROD. THEN ON 11/10/08 I WENT IN TO HAVE MY VEHICLE INSPECTED AND WAS ADVISED THAT IT FAILED, THE ROCKER PANELS WERE ROTTED OUT! I MADE AN APPT FOR 11/19/08 TO FIND OUT HOW MUCH IT WOULD COST TO FIX THIS & LEARNED THAT THE ROCKER PANELS WERE NOT AVAILABLE FROM FORD & THAT I NEEDED TO FABRICATE NEW ONES! MY CAR, WHICH HAD 142,555 MILES ON IT, WHICH I THOUGHT TO BE IN PERFECT CONDITION, DID NOT PASS INSPECTION BECAUSE OF SUB-FRAME ROT! THIS VEHICLE HAS ONLY BEEN SERVICED BY FORD DEALERSHIPS, WHO HAD JUST POCKETED $621.45 OF MY MONEY TO PERFORM WORK ON A CAR THAT THEY REFUSED TO INSPECT! IN SEARCHING FOR ESTIMATES TO REPAIR THIS DAMAGE I LEARNED THAT ALL TAURUS' RUSTED IN THE SAME PLACE! UNDER THE ROCKER PANEL COVERS, RIGHT WHERE MINE WAS ROTTED. I WAS TOLD BY EVERY COMPANY TO JUNK MY CAR! I CALLED FORD TO EXPRESS MY CONCERNS AND WAS ONLY TOLD "YOUR CAR IS NO LONGER UNDER WARRANTY". I JUST LEARNED TODAY ABOUT RECALLS ON FORD VEHICLES DUE TO SUBFRAME ROT! MY CAR IS STILL SITTING IN MY DRIVEWAY. I HAVE BEEN UNABLE TO FIX IT AND HAVE NOT JUNKED IT YET BECAUSE I AM SO SADDENED THAT IT WAS NEVER FIXED BY FORD. I HAVE EVERY RECEIPT FOR ALL THE WORK PERFORMED ON MY CAR AND WOULD LIKE MY CAR TO BE INCLUDED IN THE UPDATED RECALLS ON FORD VEHICLES! THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10393721

Incident

Nov 10, 2008

Mileage

142,392 mi

1998 FORD TAURUS WITH RELATIVELY LOW MILES. ALWAYS CARED FOR. MECHANIC INFORMED ME IT HAS A ROTTED SUBFRAME. THIS HOLDS THE ENGINE AND TRANSMISSION. DEALER STATED THERE ARE NO RECALLS FOR THIS MODEL YEAR. THE CAR (WHICH IS IN OTHERWISE EXCELLENT CONDITION) IS UNSAFE TO DRIVE AT THIS POINT. 3 INDEPENDENT MECHANICS WERE SURPRISED TO SEE THIS LEVEL OF ROT IN A CAR OF THIS CONDITION. *TR

NHTSA ID

10390606

Incident

Mar 18, 2011

Mileage

125,000 mi

TL*THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 2 MPH WHILE IN THE DRIVEWAY AND HEARD A GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE, FOLLOWED BY THE FRONT DRIVER SIDE COLLAPSING TO THE GROUND. THE CONTACT INSPECTED THE VEHICLE AND DETECTED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT EXPERIENCED THE SIMILAR DEFECT AS MENTIONED IN THE RECALL ON THE 1999-2001 MODELS UNDER THE NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE FAILURE MILEAGE WAS 80,450.

NHTSA ID

10383195

Incident

Feb 17, 2011

Mileage

80,450 mi

I WAS PULLING OUT OF MY DRIVE WAY AND MY COIL SPRING ON MY 1998 FORD TAURUS WENT THREW MY FRONT RIGHT TIRE. LUCKILY I WAS ONLY PULLING OUT OF MY DRIVE WAY. THIS COULD HAVE BEEN VERY SERIOUS, JUST TWO DAYS BEFORE I WAS DRIVING TO SYRACUSE AND GOING 70MPH ON THE FREEWAY, I WOULD HAVE MORE THEN LIKELY DIED DUE TO THIS. NOW FORD KNOWS THERE IS A DEFECT IN THE COILS IN THERE CARS BUT YET HAS DONE LITTLE TO FIX IT OR HELP PEOPLE. NOW I AM OUT 600 PLUS DOLLARS BECAUSE I HAD TO REPLACE MY TIRE AND PAY FOR A WHOLE NEW COIL SPING ASSEMBLY FOR BOTH SIDES ON THE FRONT OF MY CAR. ALL I WANT IS FOR FORD TO TAKE RESPONSIBILITY AND BE HELD RESPONSIBLE FOR THIS AND THESE FAULTY COIL SPINGS AND FOR ME TO GET MY MONEY BACK. *LN

NHTSA ID

10381067

Incident

Feb 5, 2011

Mileage

115,000 mi

TL*THE CONTACT OWNS A 1998 FORD TAURUS. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND TURNING IT OFF, IT WOULD NOT START AGAIN. THE FAILURE OCCURRED INTERMITTENTLY. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY INFORMED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.

NHTSA ID

10381034

Incident

Oct 1, 2010

Mileage

142,000 mi