Driver assistance
Filed Jul 16, 2026
My rear-view (back-up) camera displays the image “reversed” when I put the vehicle in reverse, meaning the direction of what I see doesn’t match the direction the vehicle is actually moving. This is dangerous because it can confuse the driver when judging distances and steering or aligning the car while backing up, increasing the risk of hitting a person, child, or parked object—especially in tight spaces, at low speeds, or when visibility is limited (night, rain, or glare). I’m requesting inspection and corrective action to ensure the camera feed is properly oriented and reliable before the vehicle is used for reversing maneuvers.
- NHTSA ID
- 11750746
- Incident
- Jan 1, 2024
Driver assistance
Filed Sep 10, 2025
The contact owns a 2014 Ford Taurus. The contact stated that the back over prevention camera failed to operate as needed, with a blank image displayed on the screen while the vehicle was shifted into reverse(R). The vehicle was taken to an independent mechanic, where the contact was informed that the camera could not be repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.
- NHTSA ID
- 11686233
- Incident
- Aug 1, 2016
Driver assistance
Filed Jul 3, 2025
The contact owns a 2014 Ford Taurus. The contact stated that while reversing, the rearview camera image was blank or distorted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Action Number: RQ21002 (Back Over Prevention). The failure mileage was approximately 110,000. The VIN was not available.
- NHTSA ID
- 11671151
- Incident
- Jan 3, 2025
- Mileage
- 110,000 mi
BrakesDriver assistanceEngine
Filed Jan 16, 2025
Driving down CR 230 in Wyoming, the situation started if I have to estimate, 7 miles west of Woods Landing, I heard a metal on metal grinding noise from the engine bay, and a loss of power on the throttle. I look at my RPM gauge and notice it is a zero. No check engine light, all electronics working as normal along with the brakes, and I slow the vehicle down to 30 MPH. Shortly after noticing, I get a "Check Brake System" flash on my instrument panel cluster, also the light which illuminates for my parking brake turns on, and I lose power brakes, the brake pedal turned extremely stiff. I immediately look for a pull off zone, but because I had lost brakes I did not want to risk keeping the vehicle moving. I get the vehicle stopped on the side of the road, and instantly put it in park along with the parking brake and shut the vehicle off. The vehicle would not start or crank, just a flash across all of the electronics, the lights go dark, then illuminate again as if normal. This is an extremely dangerous situation, the vehicle had not notified me that the motor had stopped turning; not a check engine light or ring at all, and shortly after that the power brakes stop working. This is very dangerous for motorists because of the lack of notification from the vehicle, and the incredibly weak breaking ability. If the vehicle had been moving at highway speeds, any sort of traffic, I could've ended up injured or dead, and even worse, killed another driver. The vehicle was towed to the nearest town where it would be inspected by a dealership; they reported to have found coolant in the oil and that the vehicle needed a new motor. No other details have been confirmed, and the problem has not been reproduced by the dealership. It is unknown if the dealership inspected the braking system.
- NHTSA ID
- 11636388
- Incident
- Jan 16, 2025
Driver assistance
Filed Jun 7, 2023
The contact owns a 2014 Ford Taurus. The contact stated that the back-up camera was inoperable. The contact stated that on several occasions the camera image displayed was upside down, distorted or showed a black screen. There were no warning lights illuminated. The vehicle was taken to the local dealer, who provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 163,000.
- NHTSA ID
- 11525776
- Incident
- Jan 1, 2019
- Mileage
- 163,000 mi
Driver assistancePowertrain (other)Steering
Filed Mar 16, 2023
On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back
- NHTSA ID
- 11512101
- Incident
- Mar 8, 2023
- Mileage
- 121,997 mi
Driver assistance
Filed Oct 4, 2022
The contact owns a 2014 Ford Taurus. The contact stated that the rear-view camera failed intermittently when the vehicle was shifted into reverse(R). There was no warning light illuminated. The vehicle was taken to the dealer who stated that the back over prevention camera needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 69,574.
- NHTSA ID
- 11487784
- Incident
- Oct 14, 2019
- Mileage
- 69,574 mi
Driver assistance
Filed Aug 15, 2022
Pulling into my personal parking space I applied brake to slow down and come to a complete stop. Car accelerated to an uncontrollable speed, jumped the curb and continued flying whe I constantly applied brakes (approximately 40 yrds) missing the 100 yr old oaks and palm trees. This occurred beginning of July 2022. Happened again 1 week ago as I was pulling into parking space directly behind a parked car. As I approached parking space with my break slowing me down to enter spot the car accelerated as above. Thin time I was able to swerve left to avoid slamming into the car in the parking space which was in front of me. Thank God there were no cars at that the on the road.
- NHTSA ID
- 11479371
- Incident
- Jul 1, 2022
Driver assistanceElectrical
Filed Mar 8, 2021
BACK UP CAMERA GLITCHES EITHER UPSIDE DOWN, ALL BLACK, OR BLUE. SAYING VISIT DEALERSHIP. THIS EFFECT THE SENSORS WHEN BACKING UP. MULTIPLE PEOPLE HAVE THIS PROBLEM WITH THE 6TH GENERATION FORD TAURUS. WHEN YOU GO TO THE DEALERSHIP THEY TELL YOU IT'S A $250 PART WITH A ADDITIONAL $50 LABOR. FORD KNOWS THIS IS A PROBLEM, I PERSONALLY THINK IT SHOULD BE RECALLED.
- NHTSA ID
- 11399843
- Incident
- Jun 24, 2020
- Mileage
- 125,000 mi
Driver assistance
Filed Oct 21, 2020
TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE REAR VIEW CAMERA WAS INOPERABLE. THE REAR VIEW CAMERA OCCASIONALLY SHOWED A BLANK SCREEN OR AN UPSIDE-DOWN VIEW WHILE REVERSING. THE INSTRUMENT PANEL DISPLAYED A MESSAGE THAT THE CAMERA WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO FLETCHER AUTO GROUP FORD (3015 TURKEY CREEK ROAD, BLVD, JOPLIN, MO 64801, (417)-317-5307) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN INTERNAL PART IN THE CAMERA FAILED AND THAT THE CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- NHTSA ID
- 11365553
- Incident
- Jan 1, 2018
- Mileage
- 50,000 mi
Driver assistanceFuel systemPowertrain (other)
Filed Nov 16, 2019
THE VEHICLE HAS STRUGGLED TO START AFTER REFUELING AT A GAS STATION WITH A HICCUPING TYPE FEELING, AS WELL AS BEING INCONSISTENT ON POWER UNDER ACCELERATION. SOMETIMES VERY SLOW WITH A SUDDEN PULL, SOMETIMES QUICK AND RESPONSIVE, IT VARIES A LOT BY DAY.
- NHTSA ID
- 11280518
- Incident
- Nov 14, 2019
- Mileage
- 79,109 mi
Driver assistanceElectricalFuel system
Filed May 8, 2019
SOMETIME IN MARCH 2019 MY CAR DIDNT WANT TO START.IT HAD BEEN PARKED OVER NIGHT AT MY HOUSE. I TRIED TO START IT AND IT JUST KEPT TURNING OVER BUT NO START. I CALLED THE DEALERSHIP AND THEY HAD IT TOWED TO THE DEALER. I WAS ADVISED THAT IT WAS THE BATTERY. I WAS CHARGED ABOUT $185 TO BUY ANOTHER BATTERY. THE CAR WAS WORKING FINE UNTIL MAY 2, 2019 IT WAS PARKED AT MY PLACE OF EMPLOYMENT AND HAD TO LEAVE IT THERE OVER NIGHT AND HAVE IT TOWED THE NEXT MORNING TO THE DEALERSHIP. THE WANTED TO CHARGE ME $400 TO GET IT REPLACED. MY ARGUEMENT IS I COULD OF SAVED $185 ON A BATTERY THAT DIDNT NEED REPLACING AND 2 MONTHS LATER THEY WANTED ME TO DITCH OUT MORE MONEY. I HAD TO ARGUEMENT WITH THEM FOR SEVERAL HOURS. TILL THE MANAGER SAID THAT THEY WILL TAKE CARE OF THE COST. BUT IT SHOULDNT HAD LEAD TO THAT. I KNOW SEVERAL FORD TAURUS HAVE BEEN RECALLED BUT NOT MY VIN NUMBER. I DONT UNDERSTAND WHY WHEN THEY ARE ALL FORDS TAURUS 2014 AND THEY ARE HAVING THE SAME PROBLEM. I WOULDNT OF SPEND $185 ON MONEY I DONT HAVE TO SPEND.
- NHTSA ID
- 11206165
- Incident
- May 2, 2019
- Mileage
- 93,647 mi
Driver assistanceElectricalSteering
Filed Dec 10, 2018
DRIVING 40 MPH POWER STEERING WENT OUT ALMOST CAUSING CRASH OFF ROADWAY. AFTER REGAINING CONTROL, MOVED TO SHOULDER. TURNED OFF CAR, TURNED ON CAR, THEN WAS OK. THEN HAPPENED AGAIN WHEN LEAVING WORK - SENSORS ON AND NO RESET THIS TIME. HAD TO CAREFULLY LIMP IT HOME. TRIED REPLACING FUSE FOR STEERING - BUT DIDN'T WORK - WILL NEED TO GO TO DEALER. JUST WENT OUT TO GET PICTURE OF CODES - BUT IT'S WORKING AGAIN. SOMETHING IS TERRIBLY WRONG ELECTRICALLY!
- NHTSA ID
- 11160586
- Incident
- Dec 10, 2018
- Mileage
- 65,530 mi
Driver assistanceSteeringVisibility
Filed Oct 27, 2017
DRIVING ABOUT 35 MPH ON A CITY STREET WHEN WARNING CAME UP THAT SAID POWER STEERING ASSIST FAILURE, AND ADVANCE TRAC NEEDS SERVICE, ALSO TURN SIGNALS WILL NOT STAY ON UNLESS HOLDING LEVER. POWER STEERING WENT OUT VERY HARD TO CONTROL CAR. TOOK TO MECHANIC HAD TO HAVE COMPLETE RACK AND PINION REPLACED ONLY 55,200 MILES ON CAR SAME PROBLEM FROM OTHER YEAR MODELS THAT ARE RECALLED BUT NOT FOR THIS MODEL YEAR.
- NHTSA ID
- 11040426
- Incident
- Oct 23, 2017
- Mileage
- 55,200 mi
Body & structureDriver assistanceOther / unspecified
Filed Apr 3, 2016
PULLING INTO A PARKING SPOT AT A STORE MY 2014 FORD TAURUS SURGED AHEAD. THE CAR WENT ACROSS THE PARKING STOP AND CRASHED INTO THE FRONT OF THE STORE. THE FRONT OF THE CAR WAS DAMAGED AND THE FRONT OF THE STORE WAS DAMAGED. THE WEATHER WAS DRY AND ABOUT 70 DEGREES. I WAS GOING LESS THAN 5 MPH AT THE TIME THE CAR SURGED AHEAD. IT WAS AS IF I HAD STOMPED ON THE GAS BUT I HAD MY FOOT ON THE BRAKE. THIS VEHICLE HAS LESS THAN 10,000 MILES ON IT. I ASSUME IT WAS SOME SORT OF PROBLEM WITH THE THROTTLE SYSTEM. THIS HAPPENED IN LEAGUE CITY TEXAS AND THE POLICE DEPARTMENT CASE NUMBER IS 16-1961. I HAD THE VEHICLE TOWED TO MCREE FORD IN DICKENSON TEXAS FOR REPAIRS.
- NHTSA ID
- 10853150
- Incident
- Apr 2, 2016
- Mileage
- 9,200 mi
Driver assistance
Filed Jan 29, 2016
TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORMAT WHEN IT WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
- NHTSA ID
- 10823159
- Incident
- Jan 29, 2016
- Mileage
- 9,000 mi
Driver assistance
Filed Sep 22, 2015
WHEN ACCELERATING FROM A STOP AT A STOP LIGHT THE VEHICLE SUDDENLY SURGED FORWARD CRASHING INTO THE CAR AHEAD. CONDITIONS WERE DRY AND APPROXIMATELY 75 DEGREES. THIS IS THE FIRST TIME ENCOUNTERING THIS ISSUE.
- NHTSA ID
- 10767563
- Incident
- Sep 22, 2015
- Mileage
- 61,000 mi
BrakesDriver assistance
Filed Nov 24, 2014
WHEN WE COME TO A STOP (NOT MOVING AT ALL) AND EASE UP ON THE BRAKE THE CAR MOVES FORWARD. THIS HAS HAPPENED THREE TIMES CAUSING ACCIDENTS. ONE TIME THE CAR MOVED INTO THE HOUSE CAUSING DAMAGE TO THE CAR, GARAGE DOOR AND KNOCKING BRICKS OFF THE FRONT ON THE HOUSE. TWO OTHER TIMES, AT STOP SIGNS, THE CAR MOVED FORWARD AND BUMPED INTO THE CAR IN FRONT OF US. I AM AFRAID THIS WILL HAPPEN AGAIN CAUSING MORE DAMAGE. HAVE YOU HEARD OF THIS HAPPENING WITH OTHER CARS? THIS HAPPENS TO BOTH MY HUSBAND AND MYSELF. WE ARE NOT DRIVING THIS CAR ANY DIFFERENT THEN WE HAVE ANY OTHER CAR. *TR
- NHTSA ID
- 10660578
- Incident
- Oct 21, 2013
- Mileage
- 1,614 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.