2015 Ford Taurus Owner Complaints

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that upon shifting into reverse(R) occasionally, the rearview camera failed to display a clear image and the message "Rear-view Camera Unavailable" was displayed. The local dealer was contacted. The failure mileage was approximately 65,000.

NHTSA ID

11764954

Incident

Oct 15, 2025

Mileage

65,000 mi

I own a 2015 Ford Police Interceptor/Taurus that is affected by Ford safety recall 25SA9 / NHTSA Recall 25V695 regarding the rearview/backup camera. My vehicle is currently experiencing the condition described in the recall. The backup camera is not functioning properly, which means I do not have the intended rear visibility when backing up. I contacted Ford and attempted to have the recall addressed. Ford informed me that there is currently no remedy available for my vehicle, so the recall cannot be completed at this time. Ford has opened a case regarding my situation, but I have also been informed that they cannot provide me with a loaner vehicle while I wait for a remedy. This a dangerous situation because I have three young children in my house so backing out of my driveway is extremely dangerous. I also work in a school where I can god forbid hit someone because of the defect. My concern is that this is an acknowledged safety recall, my vehicle is actually experiencing the recalled condition, and there is currently no way for me to have Ford correct the problem. I am submitting this complaint so that NHTSA is aware that an affected vehicle is currently experiencing the recalled camera failure while no recall remedy is available. I would appreciate any assistance or guidance NHTSA can provide regarding Ford's obligation to provide a timely remedy. Ford Case Number: cxh-09355060-x0z1y6

NHTSA ID

11764933

Incident

Sep 16, 2026

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

NHTSA ID

11764521

Incident

Sep 15, 2026

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera image was distorted and inverted. The dealer was contacted and provided an estimate for the repair; however, the contact declined the repair due to the cost. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer, Ford Motor Company, was notified of the failure by phone in 2024 and informed the contact that the VIN was not under recall. The contact recently called the manufacturer and was informed that parts were not yet available. The failure mileage was approximately 125,000.

NHTSA ID

11763601

Incident

Oct 11, 2024

Mileage

125,000 mi

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.

NHTSA ID

11763433

Incident

Aug 10, 2025

Mileage

90,000 mi

ANOTHER WATER PUMP GONE BAD WELL BEFORE 150K MILES! OVER $2000 TO FIX!! I AM A BREAST CANCER PATIENT AND THIS IS MY ONLY MEANS OF TRANSPORTATION. HOW THE HECK CAN IT BE OVER 2K FOR A WATER PUMP??? THAT IS JUST UNBELIEVABLE!! HOW CAN FORD BE WELL AWARE OF A KNOWN ISSUE YET, NOT STEP UP AND TAKE RESPONSIBILITY! CARS ARE GOING UP, THE COST TO FIX THEM IS GOING UP, THE LEAST THESE COMPANIES CAN DO IS TAKE CARE OF THE PEOPLE WHO ARE BUYING THEIR CARS, ESPECIALLY IF THEY ARE WELL AWARE IF THE ISSUE. DO THE RIGHT THING FORD, PUT IT UNDER RECALL!!

NHTSA ID

11762496

Incident

Jul 28, 2026

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the back-over prevention camera screen displayed an image that immediately turned upside down and then switched to a black screen. The cause of the failure was not yet determined. The contact previously received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall, but parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 91,000.

NHTSA ID

11762186

Incident

Oct 4, 2025

Mileage

91,000 mi

The contact owns a 2015 Ford Taurus. The contact stated that while reversing or while driving forward, the rearview camera displayed a blank image or an upside-down image, with the message "Please Contact the Dealer" displayed. The contact stated that the dealer replaced the radio three times; however, the failure persisted. The contact had received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.

NHTSA ID

11761901

Incident

Oct 13, 2024

Mileage

134,000 mi

I received a recall letter in October 2025. The letter states Ford Motor Company do nit have the parts available and will notify me when they do have a remedy so I can make an appointment. The problem is I still haven’t received a notification letter about a remedy found. It’s been almost a year.

NHTSA ID

11758106

Incident

Oct 1, 2025

Rear camera not working. Recall was almost 2 years ago. They keep saying it’s a safety issue but no solution yet

NHTSA ID

11758020

Incident

Aug 17, 2026

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank image. The dealer was contacted and confirmed that parts were available; however, the contact was advised to pay out-of-pocket for the part and the repair, with a potential reimbursement provided later. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

NHTSA ID

11757942

Incident

Aug 19, 2026

Mileage

69,000 mi

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while shifted in reverse(R), the rearview camera failed to display a clear image. No warning light was illuminated. In addition, the contact stated that the failure worsened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

NHTSA ID

11757016

Incident

Oct 15, 2025

This vehicle has had a recall on the backup camera for nearly a year & no information from Ford on a solution or repair. The camera issue is very frustrating & intermittent failing during use.

NHTSA ID

11756879

Incident

Aug 14, 2026

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was contacted and confirmed that the recall repair could not be completed because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

NHTSA ID

11756794

Incident

Feb 13, 2024

Mileage

110,000 mi

The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The VIN was included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11755931

Incident

May 15, 2022

Mileage

80,000 mi

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera flashed on and off. The vehicle was taken to the dealer and was inspected, and the contact was informed that the rear-view camera did not need to be replaced. The contact was informed that the rear-view camera was not replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA ID

11755316

Incident

Jun 9, 2024

Mileage

92,000 mi

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

NHTSA ID

11754753

Incident

Oct 13, 2025

Mileage

30,000 mi

I seen that you are looking into the timing issues on Ford vehicles, My 2015 Taurus had its timing chain replaced just last Christmas 2025 that cost me over $6,000 to repair, I would not be even saying anything about this but my wifes 2014 Ford Edge did the same thing just 3 month before mine where we paid over $3,000 to try and fix but failed to fix so we just purchased her a new car, but with mine I could not afford another car payment so we just ended up fixing my Taurus, it had to go back twice to get it right but that is after $6,000 to fix. They said this is because of oil change issues but we always had our oil changed on time every time at the Ford dealership in my area. The dealer I took mine to for repairs told me also if the oil filter did not get replaced with the oil change this could cause this issue so I am assuming that this is the issue the dealership we were taking both our cars to for oil changes may have not been replacing the oil filter everytime we got it done. If there is anything I can do to recoup the loss I took on this please let me know. I can provide invoices if needed

NHTSA ID

11754687

Incident

Dec 1, 2025

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera went blank, and the vehicle crashed into a fence. The contact stated that the trunk was dented, and the rear-view camera was damaged. The dealer was made aware of the failure, and the contact was informed that parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11753702

Incident

Feb 19, 2026

Mileage

120,000 mi

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ID

11750656

Incident

Oct 13, 2025

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the parts had not yet been received. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11750580

Incident

Jul 15, 2026

The contact owns a 2015 Ford Taurus. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the rearview camera image was blank or inverted while reversing. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. Additionally, the contact stated that while driving at various speeds, the vehicle experienced hesitation and jerking upon acceleration. The failure caused the vehicle to lose speed and the engine to shut off. The vehicle recently failed to restart. The vehicle was towed to an independent mechanic shop and a dealer following near-miss accidents. The manufacturer was not yet notified of the powertrain failure, and the vehicle was not repaired. The failure mileage was unknown.

NHTSA ID

11749313

Incident

Jun 1, 2025

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed an upside-down and unclear image, causing the vehicle to bump into another vehicle on one occasion. No injuries or damages were reported. Several dealers were contacted about the failure and informed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.

NHTSA ID

11749152

Incident

Nov 1, 2025

Mileage

90,000 mi

The contact owns a 2015 Ford Taurus. The contact received a notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera displayed a blank image. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera display had failed and needed to be replaced; however, the contact was informed that the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11748801

Incident

Apr 15, 2025

The contact owns a 2015 Ford Taurus. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed an upside-down and unclear image. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID

11747501

Incident

Jun 30, 2026