Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2015 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 30, in the owner's own words
The fuel gauge in my 2015 Taurus/Interceptor is showing inaccurate fuel levels; it will show there is less fuel in the tank than there actually is, causing me to think I am possibly going to run out of fuel. Example: I will fill the fuel tank when the gauge reads 3/4, which should be around 5 gallons of fuel used. The amount of fuel being put in the tank is significantly less than what the fuel gauge shows.
The contact owns a 2015 Ford Taurus. The contact stated that while driving at an undisclosed speed, the contact heard an abnormally loud sound. The contact stated that the sound came from the passenger's side of the vehicle. The contact stated that the sound sounded like a gunshot. In addition, the radio independently turned off and on. No warning light was illuminated. The contact stated that the failure had occurred twice. The contact had AFIB and stated that the sound was loud enough and could have caused the contact to have a heart attack. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was scheduled for an upcoming diagnostic test in January 2026. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
When putting my car in Reverse the back-up camera does not work properly. It either shows up and jumps screens to where you can't see anything behind you or make out what you're looking at. or the screen just goes black. It has not been looked at by anyone. There are no Warning lamps, signals or any other warning. The camera has been going in and out not working for over 6 months. I am worried that when backing up I might hit something or not see everything in view.
The Rear View Camera has not been working properly for 5-6 years. Sometimes it works to display what is behind he car and at other times there is a blank black screen displaying a message that it's not working. The vehicle is out of warranty, and my local auto mechanic informed me that the cost to investigate and repair it would be very expensive, and recommended against fixing it. It does pose a safety problem, but we have become diligent in looking carefully in the rear view mirror and directly by turning around to ensure that there is nothing behind the car. Also, the warning "beeps" still works when in reverse. I noted that Ford has had many previous recalls regarding the back-up cameras, and wonder how my car has not been included. Please check if there are any recalls that my vehicle would qualify for. Thank you.
Rear backup camera works intermittently, when failing says contact dealer. Makes it unreliable and eventually may lead to an accident due to unexpected visibility issues when backing up.
Backup camera is faulty. It malfunctions and turns off and on intermittently. Can't see behind me and could cause an accident. Additionally, other wiring issues including body control module is faulty and the left turn signal will not work. The vehicle is available for inspection if needed. With improper wiring or blinker issues can cause an accident without warning people of changing lanes or turning left at unprotected left hand turn lanes. The issue with the backup camera and body control module we confirmed by an independent repair shop. The component has not been inspected by the manufacturer, police or insurance. There are no warning indicators on.
Backup camera does not always work
The contact owns a 2015 Ford Taurus. The contact stated that after an oil change at a local dealer, the contact was informed that the auxiliary battery wiring harness was failing and needed to be replaced. There was no warning light illuminated. The contact stated that this failure was a series of failures of the vehicle. The contact previously had the fuel pump and the fuel tank mounting bolts replaced. The contact researched online and related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) and NHTSA Campaign Number: 15V605000 (Fuel System, Gasoline). The contact stated that she had not found a recall for the auxiliary battery wiring harness. The contact stated that the dealer had diagnosed the failure of the wiring harness but that the vehicle was not repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
Was driving and the accelerator/has pedal stopped working. A wrench indicator came on. The engine stopped working. I pulled to the side of the road and the engine started shaking. I turned the engine off then restarted it. It functioned fine. This happened twice in 2 days. It's the electronic throttle body. Ford won't fix the issue for free. It has 44k miles on it. An obvious manufacturer defect
Steering failed while moving slowly, reset procedure failed, will have to tow for repairs unsafe to drive, mileage 60,000, highly maintained
Rear camera is not responding resulting in the inability to see persons or objects in fear camera screen while in reverse. It stopped working on 08/13/2021. The screen states " contact the dealer " error message. Touch Screen not responding to access settings for rear camera, climate, navigation, ect.
While driving “steering fault. Service now” light illuminated. Next steering wheel locked up and displayed “steering loss stop safely” and “advance service trac”. Car could not be steering and had to be towed, now shop says rack and pinion need replaced
03/16/2021 Was the purchase date. The battery was pretty much dead when we took it in for its first oil change (about a month after purchase), they may still have record of it. The check engine light has been on since June. The front head light wiring was faulty, not sure if the person has any record of it. But I can ask that finally got fixed in December. The check engine light was only read at the auto store. Unfortunately due to me losing my job, the cobuyer (my fiancé) has been responsible for all bills and we can’t afford to have it looked at in depth. We purchased a limited warranty when we got the car, but every time we contacted them. They were rude and very put off. They made it seem like we were the issue and not the car. And they NEVER let us bring it in to have it looked at. We are paying almost $475 for a car that has had major problems since purchasing it.
Fuel pump control module failure. No start intermittent. Could have been stuck 5 hours away if it would've been a week earlier. No warning lights or indications previously.
The contact owns a 2015 Ford Taurus. The contact stated while attempting to start the vehicle, the vehicle would not start. The contact stated that she attempted to get a jump start however, the vehicle still would not start. The contact stated there was no warning light illuminated. The vehicle was then towed to a local dealer where it was diagnosed with the fuel pump module and the battery needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V621000 (Fuel system, Gasoline). The manufacturer had been informed of the failure and informed the contact to call back after the vehicle was diagnosed. The failure mileage was approximately 67,000.
TWICE THE POWER WENT OFF ON MY CAR WHILE DRIVING ON THE HIGHWAY. I WAS LUCKY TO BE ABLE TO PULL OFF THE ROAD. WAITED A FEW MINUTES AND GOT POWER BACK. THE CAR MAKES NOISE WHEN GOING DOWN THE ROAD, AND I HAVE ALWAYS BEEN TOLD THAT THE FORD TAURUS DOES THIS. THEY SAID NOTHING WAS WRONG. THE NOISE IS WHERE YOU WONDER IF YOU ARE SAFE, AND PROBABLY WOULD NEVER FIND A BUYER FOR THE VEHICLE. THE CAR SOUNDS LIKE AN ELECTRICAL PROBLEM SOMETIMES FROM THE RADIO, AND WHEN I USE THE PHONE. WEIRD. THE BLUE LIGHTS ON THE DASH BOARD CAN BE BLINDING. HAD MY EYES CHECKED BY A SPECIALIST AND NOT MY EYES. ONE TIME I HAD LEFT MY CAR RUNNING IN PARK IN THE DRIVEWAY AND WHEN WALKING AROUND TO THE OTHER SIDE OF THE CAR, THE CAR ROLLED OUT OF MY DRIVEWAY AND DAMAGED THE DOOR ON THE GARAGE DOOR. OBVIOUSLY THE CAR LOSING POWER TWICE ON A HIGHWAY IS A SERIOUS ISSUE. THIS HAPPENED TWO YEARS AGO, AND TWO MONTHS AGO WAS THE SECOND TIME.
IT WILL JUST CUT OFF IN THE MIDDLE OF NOWHERE WANT CRANK THE GAS HAND WILL GO UP AND IT WILL SAY IT DOESN'T HAVE GAS THEN I TURN THE CAR OFF LET IT SIT THEN THE GAS HAND WILL GO UP .I CAN LET THE CAR RUN IT CAN BE ON A HALF TANK THEN LET IT RUN ABOUT 10MINS THEN ITS ON EMPTY TANK OF GAS.. IT WILL JUST STOP IN THE STREET
POWER STEERING FAULT 81000 MILES. 2015 FORD TAURUS LIMITED
WHEN DRIVING ON THE HIGHWAY USING ADAPTIVE CRUISE CONTROL IT WILL SHUT OFF AND SAY 'COLLISION WARNING NOT AVAILABLE/ ADAPTED CRUISE CONTROL NOT AVAILABLE' IT IS INTERMITTENT BUT HAS NOT BEEN WORKING FOR 2 DAYS NOW. AS WELL AS IF NOT WORKING NORMAL CRUISE CONTROL DOESN'T WORK.
TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE ATTEMPTING TO DRIVE. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO KOONS STERLING FORD (46869 HARRY BYRD HWY, STERLING, VA 20164) AND WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNED A 2015 FORD TAURUS. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BATTERY WAS CRACKED, WHICH CAUSED WIRES TO CORRODE IN THE ENGINE. THE VEHICLE WAS TOWED TO FAIRWAY FORD INC (444 US-117, BURGAW, NC 28425, (800) 291-7714) AND WAS REPAIRED. THE CONTACT MENTIONED THAT THE SAME FAILURE OCCURRED ON ANOTHER VEHICLE OF THE SAME YEAR, MAKE, AND MODE THAT HE PREVIOUSLY OWNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN.
CAR STALLS WITHOUT WARNING WHILE DRIVING. HAS HAPPENED TWICE SINCE I BOUGHT THE CAR THIS SPRING. ONCE I WAS COMPLETING A TURN FROM A STOP THE OTHER TIME I WAS DOING A CONSISTENT SPEED OF ABOUT 40MPH. NO WARNING LIGHTS BEFORE OR AFTER, JUST A NOTIFICATION THE 'TRANSMISSION NOT IN PARK' ONCE THE CAR WASN'T RUNNING. EACH TIME THE DEALER PUT IT ON THE COMPUTER AND SAID THERE IS NO ISSUE FOUND. THERE IS A RECALL FOR 2013-1015 TAURUS HOWEVER MY VIN ISN'T INCLUDED IN THE FUEL PUMP ELECTRIC MODULE REPLACEMENT THOUGH STALLING IS AN ISSUE CITED IN THAT RECALL. DEALER SAYS THERE IS NO PROBLEM WITH THE FUEL PUMP ELECTRIC MODULE BECAUSE THE COMPUTER SAYS SO. I LEFT MY CAR AT THE DEALERSHIP FOR ABOUT 3 WEEKS THINKING IT MIGHT BE AN ELECTRICAL PROBLEM SINCE THE GPS INTERMITTENTLY DOESN'T WORK THE PANIC ALARM GOES OFF MULTIPLE TIMES A WEEK FOR NO REASON. DEALER SUGGESTS REPLACING THE SD CARD. I AM AFRAID TO DRIVE MY CAR, ESPECIALLY WITH THE DEATHS RECENTLY FROM CARS STALLING. I WILL MOST LIKELY PAY OUT OF POCKET TO CHANGE THE FUEL PUMP ELECTRIC MODULE AS I CAN'T AVOID THE HIGHWAY FOREVER. I WILL BE HAPPY TO SEND YOU THE PART ONCE IT IS REPLACED IF IT WILL HELP INVESTIGATE THE PROBLEM. HOPEFULLY THAT WILL SOLVE THE PROBLEM, OTHERWISE I AM NOT SURE WHAT TO DO. HELP PLEASE! I DON'T HAVE POLICE REPORTS OR ACCIDENT PHOTOS THANKFULLY.
I BOUGHT A NEW BATTERY AND ITS DRAIN BECAUSE OF ITS SAYING CHECK CHARGE SYSTEM IN DONT KNOW WHAT ELSE TO.DO I LOST MY JOB BECAUSE MY VEHICLE STOP RUNNING
"TAKATA RECALL" THE FIRST OCCURRENCE WAS IN MARCH 2018. I AM NOT THE FIRST OWNER. I GOT THE VEHICLE EXACTLY 2 MONTHS AND IT WON'T ACCELERATE. IT WAS TOWLES TO A GARAGE AND I PAID $975.00 9FUEL PUMP AND ELECTRICAL. ON 2/4/2019, THE VEHICLE STOPPED ACCELERATING WHILE I WAS IN TRAFFIC AGAIN.
WHEN I WAS DRIVING IN THE HIGHWAY THE CAR JUST SUDDENLY STARTS TO SLOW DOWN AND STALLS, I TRY TO HIT THE GAS, BUT NOTHING HAPPENS WITH THE CAR, IT JUST CONTINUES TO SLOW DOWN UNTIL IT DOES NOT MOVE ANYMORE. I HAVE TO QUICKLY GET OUT OF THE HIGHWAY AND GET TO THE MEDIAN BECAUSE OF THE FEAR OF GETTING HIT. THIS IS EXTREMELY DANGEROUS WHEN I AM ON THE ROAD AS SUDDENLY STOPPING CAN CAUSE A CAR TO HIT ME FROM BEHIND.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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