2012 Ford Transit Connect

The contact owns a 2012 Ford Transit Connect. The contact stated that while the vehicle was parked, the contact became aware that the front driver’s and front passenger’s seat belts were damp following a rainstorm. Upon inspection, the contact observed that the door seals on both front doors were allowing water to enter the vehicle, causing the seat belts to become damp. The vehicle was taken to a dealer; however, it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 116,838.

NHTSA ID

11709702

Incident

Jan 8, 2026

Mileage

116,838 mi

1. The heat shielding around the exhaust system failed to protect the fuel tank from exhaust heat. Heat from the exhaust system melted holes in the fuel tank, causing fuel to leak from the tank. The parts are at the Ford dealer with the vehicle. 2. The fuel tank developed leaks when it melted, causing a risk of fire or explosion. 3. The dealer confirmed that the fuel tank melted and leaked due to heat from the exhaust system. In diagnosing the issue, they refilled the fuel tank and it continued to leak. 4. To my knowledge, the vehicle or components have not been inspected by the manufacturer, police, insurance representatives, or others. My insurance chose not to be involved since it does not fall under "comprehensive" coverage, as there was no theft, vandalism, storm, or animal damage. 5. The vehicle waring lamps did not indicate the melting of the fuel tank or the leak. I was not aware that there was damage to the fuel tank or a fuel leak at the time. The vehicle simply ceased to run and would not start. I was towed to a Ford dealership. A week later the dealership called to inform me that they had added fuel to the tank to diagnose the starting issue, but were still unable to start, and wanted to replace the fuel pump. I explained that the tank had been filled only about 80 miles before, so there was some issue. Another week later, the dealer informed me that when replacing the fuel pump they had found that the tank had been melted. This was when I was first aware of the issue with the fuel tank.

NHTSA ID

11584273

Incident

Mar 15, 2024

The seat belt buckle/latch in the backseat is a dangerous defective design that can cause injury. It is available for inspection, see photos provided. Merely taking a seat can result in a bruised or broken coccyx. The car was parked when the incident occurred. No, the problem has not been reproduced by a dealer or independent service center. No, the component has not been inspected by the manufacturer, police, insurance reps or others. No, there are no warnings or messages. The danger is inherent in the design.

NHTSA ID

11489117

Incident

Oct 12, 2022

The contact's boyfriend owns a 2012 Ford Transit Connect. The contact stated that while her boyfriend was driving 25 MPH, the windshield wiper arms failed to operate. Upon investigation, the contact discovered NHTSA Campaign Number: 12V374000 (Visibility) which she linked to the failure. The dealer and the manufacturer were notified of the failure and informed her that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 200,000.

NHTSA ID

11472708

Incident

Jul 3, 2022

Mileage

200,000 mi

I noticed the 2 rear P205/65R15 (with approximately 4,500 mi) had a small dip in the sidewall. Typically evident of belt breaks or some other defect. About four weeks later, the front 2 p205/65R15 (with approximately 2,500 mi) also display this same dip in the sidewall. I’ve not had a problem with any 4 tires to date, all tires are still installed in my vehicle and available for inspection. I have not had these examined by a service center yet.

NHTSA ID

11461068

Incident

Apr 17, 2022

COULD NOT DRIVE IN SLUSHY SNOW, VEHICLE SELF CUT POWER IN MIDDLE OF ROAD, THERE IS NO WAY TO DISABLE TRACTION CONTROL SO VEHICLE CAN SPIN TO GAIN FORWARD MOVEMENT. THIS SITUATION ALMOST CAUSED HEAD ON COLLISION WITH ONCOMING VEHICLE. I HAD TO KEEP BACKING UP TO TRY TO GAIN FORWARD MOTION. IF I HAD BEEN ABLE TO DISABLE TRACTION CONTROL SO THE VEHICLE COULD SPIN JUST A LITTLE, I WOULD HAVE HAD NO INCIDENT. THIS SITUATION IS VERY UNSAFE IN THE SNOWY CONDITIONS. IN READING ABOUT THIS, OTHER PEOPLE HAVE HAD THE SAME ISSUE. TO DISABLE THIS SYSTEM PEOPLE ARE PULLING THE FUSE ON THESE VEHICLES TO SOLVE THIS ISSUE. THIS IS VERY UNSAFE. FORD NEEDS TO INSTALL AN TEMPORARY INTERRUPT TO SOLVE THIS VERY UNSAFE CONDITION.

NHTSA ID

11291873

Incident

Dec 29, 2019

Mileage

92,000 mi

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE DRIVER'S VIEW WAS OBSTRUCTED WHILE DRIVING IN THE RAIN ON MORE THAN ONE OCCASION. LUTHER FAMILY FORD (3302 36TH STREET SOUTH, FARGO, NORTH DAKOTA 58104, (701) 282-2350) DIAGNOSED THAT THE RIVETS ON THE WIPERS WERE TOO SHORT AND THE PIVOT PIN WAS FAULTY. THE CONTACT STATED THAT THE RIVETS ON THE WINDSHIELD WIPERS WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V374000 (VISIBILITY) AS A POTENTIAL CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA ID

11139647

Incident

Apr 15, 2018

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2012 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHEN THE REAR DEFROSTER WAS ACTIVATED, THE REAR WINDOW FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED BY SAFELITE AUTO GLASS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. 2ND TIME IT BROKE *TT

NHTSA ID

11075953

Incident

Feb 20, 2018

Mileage

67,000 mi

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.