2010 Ford Transit Connect

After placing vehicle in Park, vehicle rolled away and destroyed my mailbox. Luckily I was able to stop it inches away from neighbors car. There is a recall for other years, but none for this year. The vehicle has not been inspected by a dealer yet, however, after talking to the dealership service department, it is a common problem and would cost a lot to repair

NHTSA ID

11649597

Incident

Mar 18, 2025

The contact owns a 2010 Ford Transit Connect. The contact stated that while driving approximately 30 MPH, the vehicle drover over the pump in the road and both the front driver's side and front passenger side wheel exterior fender flares along with the front grill had dislodged from the vehicle. Upon inspection, the contact discovered that the plastic clips attaching the parts to the body of the vehicle had failed. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 130,000.

NHTSA ID

11578744

Incident

Mar 19, 2024

Mileage

130,000 mi

The car can roll/move after the automatic transmission has been put in PARK. There are no warnings or indication of a problem and the ignition key can be removed after the transmission is in PARK. But the car can roll away and injure people or damage property if the emergency brake is not engaged. The transmission shift linkage has been examined and it appears to be fine, with no slop or mis-adjustment, and the linkage bushing (that is the subject of a recall of several other Fords of other model years) seems to be fine and not deteriorated. So, it's not the same problematic part but the vehicle roll away risk and danger to people and property is the same. This problem happens every time the vehicle is put in PARK and been independently verified by the vehicle service maintenance department of Somerset County of the State of New Jersey. This problem has been reported to Ford Motor Company and is documented as Case # CAS42939534.

NHTSA ID

11523294

Incident

May 10, 2023

When I put my TC in park at work this morning it rolled forward. I found it odd so put the vehicle in reverse, applied the brake, put it in park, released the brake, and it again rolled. I applied the parking brake, opened the door and put my left foot on the ground to try to roll it myself. Although I was satisfied it would stay put with the parking brake applied, I moved to a parking space at the outside edge of the lot with a slight down-grade and a curb, and parked with the rear tires against the curb and applied the brake. When I arrived at my desk I did an internet search about this new problem and came across information about a recall for this problem in Ford Transit Connects, however my year is not included. This worries me as I now have a known problem but cannot get it fixed under recall because owners in my vehicle's age group apparently have not experienced this or just figured it was too expensive to fix, or do not keep there vehicle as long as I have. Is there any way to remedy this? My husband and I bought this vehicle new in 2010 and have had very few problems with it, and to now have this major problem that is known with others is troubling. How many more are out there with this same problem?

NHTSA ID

11436548

Incident

Oct 13, 2021

2010 Ford Transit Connect 120,000 miles Pulled driver door (electric lock) latch handle to exit vehicle. Upon pulling the door latch handle a very loud buzz lasting for approximately 1 to 2 seconds came from the driver door. I remained in the vehicle and closed the driver door and pressed the door lock mechanism and all doors locked. I then pulled on the driver door latch handle to unlock the doors which resulted in the same loud buzz from the driver's door. I exited the vehicle and locked it using the key fob. Upon returning to the vehicle I unlocked it using the key fob and again a very loud buzz came from the driver door. It was apparent this loud buzz only emanated when the automatic door locks were commanded unlocked, no noise while moving to the locked position. I entered the vehicle to drive home, all doors locked automatically as designed. After parking I pulled on the driver door latch to open the door. No loud buzz, however the latch did not release and the door would not open. The interior door latch lever now offered resistance, which is abnormal. I lowered the driver door window and tried, unsuccessfully, to open the door from the outside. I also tried unlocking the driver door using the key fob to unlock/lock repeatedly, also unsuccessful. I exited the vehicle by climbing to the front passenger side. I then used the key in the driver door lock. Door still wouldn't unlock. Disconnected the battery cable to rule out the possibility the door locking mechanism was still energized. Still could not unlatch and open the driver door. There is likely a mechanical malfunction in the driver door automatic locking mechanism. Thankfully the inability to exit the vehicle was merely an aggravation. Obviously the same cannot be said if circumstances were such that a hasty vehicle exit was required. Dealer has not been notified about this trouble - vehicle is no longer under warranty and I have zero confidence in this dealerships' service department.

NHTSA ID

11419264

Incident

Jun 1, 2021

THE CENTER MOUNTING OF THE FRAME HAS RUSTED SO BAD IT BROKE AND I HAD VERY UNSTABLE STEERING. THE ENGINE SITS OVER THIS AREA. VEHICLE IS ONLY 9 YEARS OLD AND IN EXCELLENT CONDITION. I HAVE INCLUDED PICTURES. THE VEHICLE IS UNSAFE TO DRIVE AT THIS TIME.

NHTSA ID

11282149

Incident

Nov 20, 2019

Mileage

95,000 mi

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. WHILE DRIVING, THE FRONT DRIVER'S DOOR AND SLIDING DOOR ERRONEOUSLY LOCKED. WHILE THE DOORS WERE LOCKED, THE INSTRUMENT PANEL INDICATED THAT THE DOORS WERE UNLOCKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (ADVANTAGE FORD, 1031 CENTRAL AVE, DUARTE, CA) WERE NOTIFIED. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNKNOWN.

NHTSA ID

11170405

Incident

Jun 1, 2018

Mileage

47,000 mi

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR WOULD NOT OPEN. AS A RESULT, THE CONTACT HAD TO CLIMB OVER THE EMERGENCY BRAKE AND EXIT THROUGH THE PASSENGER DOOR. THE CONTACT, AN INDEPENDENT MECHANIC, STATED THAT THE GENERIC ELECTRONIC MODULE THAT CONTROLLED ALL OF THE LOCKING MECHANISMS IN THE VEHICLE FAILED TO LOCK AND UNLOCK ON MORE THAN ONE OCCASION WHILE INSIDE OR OUTSIDE OF THE VEHICLE. FURTHERMORE, BOTH OF THE REAR SLIDING DOORS EXPERIENCED INTERMITTENT FAILURES. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 116,000.

NHTSA ID

11132740

Incident

Aug 1, 2018

Mileage

116,000 mi

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA