2014 Ford Transit Connect Interior & seats Problems

The contact owns a 2014 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the rear passenger’s side sliding door unexpectedly opened. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rear passenger’s side door latch had failed and needed to be repaired. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under a recall related to the failure; however, the failure reoccurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

NHTSA ID

11729069

Incident

Apr 3, 2026

Mileage

97,000 mi

The larger middle bench seat gets stuck and often won't fold down from its up position; this began several years ago, I've just been living with it. Recently it also began to get stuck in both positions -- won't fold down when up, and also won't unfold back up when it's been down. I took this vehicle in to the dealership to get this issue fixed a few years back, and they were unable to figure out what was wrong, but still charged me full price for service. I am now driving with the faulty seat and these days often have to transport passengers, frequently kids in my family, and I'm not sure if it's safe.

NHTSA ID

11725689

Incident

Mar 19, 2019

The contact owns a 2014 Ford Transit Connect. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the recall was still present on the VIN. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11698544

Incident

Oct 28, 2025

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at undisclosed speeds, the trunk unintendedly unlatched. The contact placed a strap extending from the trunk latch to the seat to keep trunk closed while driving. The dealer was contacted and confirmed that the vehicle was included in NHTSA Campaign Number: 23V502000 (LATCHES/LOCKS/LINKAGES) for the door, but not for the trunk latch. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

NHTSA ID

11630284

Incident

Dec 12, 2023

Mileage

90,000 mi

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while entering the vehicle, the passenger attempted to close the front passenger’s side door however, the door was not able to be locked. The contact stated that the passenger held onto the door until arriving at the destination. The contact drove the vehicle to a locksmith who was able to repair the door springs that had failed. The vehicle was repaired. The contact stated that two months later she received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages), however the repair had already been completed. The manufacturer was not informed of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ID

11571723

Incident

Jun 9, 2023

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver's side door unexpectedly opened. There was no warning light illuminated. The contact stated he immediately shut the door closed while depressing the brake pedal; however, the failure recurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 391,000. VIN tool confirms parts not available.

NHTSA ID

11549237

Incident

Oct 3, 2023

Mileage

391,000 mi

The contact owns a 2014 Ford transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches, Locks, Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while entering the vehicle and closing the front driver's side door, the door failed to latch securely. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

NHTSA ID

11548181

Incident

Sep 11, 2023

Mileage

155,000 mi

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side door latch had detached from the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

NHTSA ID

11546770

Incident

Jul 25, 2023

Mileage

150,000 mi

The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the contact leaned against the driver's side door and the door swung open. The contact stated that the "door open" light was illuminated. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door pawl spring tab needed to be replaced; however, the part was unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11542774

Incident

Jun 23, 2023

Mileage

80,000 mi

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 25 MPH, the rear hatch doors opened independently. The contact stated that the door ajar warning light was illuminated. The contact stated he had experienced the failure for a second time. The contact took the vehicle to the local dealer. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

NHTSA ID

11498279

Incident

Dec 2, 2022

Mileage

86,000 mi

The contact owns a 2014 Ford Transit Connect. The contact stated that he was unable to close the front driver’s side door. The vehicle was taken to the dealer who diagnosed that the driver’s side door latch needed to be replaced. The manufacturer was notified of the failure and a case opened. The vehicle was not repaired. The approximate failure mileage was 79,006.

NHTSA ID

11433870

Incident

Sep 17, 2021

Mileage

79,006 mi

The contact owns a 2014 Ford Transit Connect. The contact stated while driving various speeds, the hatch inadvertently opened. The contact also stated that on several occasions the hatch would lock and failed to unlock when needed. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic stated that there was nothing needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V331000 (Latches/ Locks/ Linkages). The manufacturer had been informed of the failure and referred the contact to another local dealer for assistance. The failure mileage was unknown.

NHTSA ID

11423773

Incident

Jun 21, 2020

THE DRIVER'S SIDE DOOR OF MY VEHICLE WILL NO LONGER LATCH. THIS PROBLEM APPEARED WITHOUT ANY PRECIPITATING EVENT, JUST ORDINARY USE OF THE DOOR. WHEN I RESEARCHED THE PROBLEM ONLINE, I SEE THAT THE FORD MOTOR COMPANY HAS RECALLED VEHICLES OF THE SAME MODEL AND YEAR WITH THIS PROBLEM. I CONSULTED A FORD DEALER ABOUT REPAIR OF THE PROBLEM AND THEY SAID THAT THE RECALL DID NOT APPLY TO MY CAR'S VIN. THEY ALSO TOLD ME THAT THEY HAD HAD A VEHICLE OF THE SAME MODEL AND YEAR IN THEIR SHOP THAT VERY DAY WITH THE SAME PROBLEM THAT WAS ALSO NOT COVERED BY THE RECALL. I FEEL THAT THIS PROBLEM VERY MUCH PERTAINS TO THE SAFETY OF THE VEHICLE, AS THE DOOR OF A VEHICLE WITH THIS PROBLEM MAY LATCH AFTER REPEATED ATTEMPTS TO SHUT IT, AND SUBSEQUENTLY BECOME UNLATCHED WHILE DRIVING. THIS IS CERTAINLY A FRIGHTENING PROSPECT. I FEEL THAT THE PROBLEM SHOULD BE ADDRESSED PROACTIVELY TO AVOID SERIOUS INJURY TO OCCUPANTS OF THE VEHICLE.

NHTSA ID

11366931

Incident

Oct 27, 2020

Mileage

77,180 mi

2014 TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. *LD *JS

NHTSA ID

11361827

Incident

Jul 1, 2020

THE MIDDLE ROW SEATS ARE DEFECTIVE. THEY FOLD DOWN BUT WILL NOT COME BACK UP. THEY ARE STUCK IN THE DOWN POSITION. I BROUGHT THE CAR IN TO A FORD DEALER'S SERVICE DEPARTMENT, AND THEY'VE NOW HAD IT FOR 3 DAYS TRYING TO FIGURE OUT HOW TO FIX THE PROBLEM. AT THIS POINT THEY HAVE TOLD ME THAT THERE IS SOMETHING WRONG WITH THE MANUFACTURE OF THE MECHANISM IN THE SEATBACK THAT CONTROLS THE SEAT FOLDING FUNCTION, AND THAT THE ONLY WAY THEY CAN FIX IT IS TO INSTALL A NEW SEAT. THE DEALERSHIP'S SERVICE DEPT HAS QUOTED $2000 FOR IT AS AN OUT-OF-WARRANTY REPAIR. IN SEARCHING ONLINE, I SEE THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE MODEL. I'VE SEEN THAT THERE ARE TSBS ISSUED FOR THIS PROBLEM. BUT WHEN THE DEALER PUTS MY VIN INTO THEIR SYSTEM, MY VEHICLE DOESN'T SHOW UP AS PART OF THE RECALL. I BELIEVE THIS SHOULD BE A NEW RECALL, OR AN EXPANDED RECALL, TO FIX A PROBLEM THAT FORD SEEMS TO ALREADY KNOW IT HAS -- THEY JUST HAVEN'T ACKNOWLEDGED EVERY MODEL OR YEAR THAT IT EFFECTS. ADDITIONALLY, THERE IS AN ISSUE WITH THE SOFTWARE RUNNING THE CAR'S CLOCK -- WHEN THE CAR BATTERY IS LOW, THE CLOCK STOPS WORKING, AND WILL NOT ALLOW THE USER TO RESET IT TO THE CORRECT TIME. THE DEALER SAID THAT THE ONLY WAY THEY CAN FIX IT IS TO DO A SOFTWARE UPGRADE AT A COST OF $140 - $280 EACH TIME. THIS IS ALSO A WELL-KNOWN PROBLEM ACCORDING TO MANY FORD CONSUMER MESSAGE BOARDS. I'M NOT SURE IF THIS QUALIFIES FOR A RECALL AS WELL, BUT IT SEEMS LIKE A KNOWN DEFECT THAT PUTS THE VEHICLE OWNER AT A FINANCIAL DISADVANTAGE.

NHTSA ID

11252504

Incident

Aug 28, 2019

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE SLIDING DOOR DID NOT LATCH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *TR*JB

NHTSA ID

11228912

Incident

Jul 1, 2019

Mileage

150,000 mi

WHILE DRIVING SLOWLY THROUGH MY NEIGHBORHOOD, THE LEFT REAR SEAT SUPPORT BROKE CAUSING THE DRIVER SEAT TO LEAN BACK AND TO THE LEFT. THE PHOTO WILL SHOW THE 2 POINTS OF FAILURE. I USE THE DRIVER SEAT IN THE FULLEST BACK POSITION AND LOWEST DOWN ADJUSTMENT FOR A TALL DRIVER.

NHTSA ID

10969697

Incident

Mar 5, 2017

Mileage

114,000 mi