RoadVitals

2014 Ford Transit Connect Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
127
Latest Jun 22, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Ford Transit Connect, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

28
reports

From owner reports, verbatim

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at an undisclosed speed in the highway, the rear passenger's side plastic sliding door panel separated from the vehicle and flew off. The contact was able to retrieve the door panel. Additionally, the contact stated that the driver's side plastic sliding door panel was loose. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V777000(Structure). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 187,000.

NHTSA ID 11677341 · filed Jul 30, 2025

contacted local ford dealership for recall repairs (Johnson City Ford). they state there are not any recalls for a 2014 ford transit connect and would not schedule the repairs.

NHTSA ID 11556963 · filed Nov 27, 2023
All 28 reports naming body & structure

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

18
reports

From owner reports, verbatim

The backup camera on the Ford Transit Connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. We see that recalls on the backup camera have been issued for models 2015 and later, but it is apparent that this is an issue for earlier models as well. Please require that Ford address the problem with all models.

NHTSA ID 11745610 · filed Jun 22, 2026

The backup camera flips the image upside down and has static throughout the image. Occasionally it blinks out completely. This began happening on an occasional basis over the past few years, but in the past year it has been consistently upside down all the time.

NHTSA ID 11725687 · filed Mar 19, 2026
All 18 reports naming electrical

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

17
reports

From owner reports, verbatim

The contact owns a 2014 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the rear passenger’s side sliding door unexpectedly opened. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rear passenger’s side door latch had failed and needed to be repaired. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under a recall related to the failure; however, the failure reoccurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

NHTSA ID 11729069 · filed Apr 3, 2026

The larger middle bench seat gets stuck and often won't fold down from its up position; this began several years ago, I've just been living with it. Recently it also began to get stuck in both positions -- won't fold down when up, and also won't unfold back up when it's been down. I took this vehicle in to the dealership to get this issue fixed a few years back, and they were unable to figure out what was wrong, but still charged me full price for service. I am now driving with the faulty seat and these days often have to transport passengers, frequently kids in my family, and I'm not sure if it's safe.

NHTSA ID 11725689 · filed Mar 19, 2026
All 17 reports naming interior & seats

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

13
reports

From owner reports, verbatim

Vehicle is currently being repaired at a Ford dealer. They have diagnosed the malfunction as a fuel pump failure and have ordered replacement parts. I will ask the service center to save the parts. The vehicle lost power in the fast lane of I5. Traffic was moving at or above the 70 MPH posted speed limit including large trucks. I was able to turn on the 4 way flashers, change lanes, and move the vehicle to the shoulder out of traffic, but the situation could have easily resulted in a collision due to the abrupt loss of power. It was towed to the Ford dealer 15 miles from the incident when it would could not be restarted. Because the shoulder was narrow there was insufficient room for me to safely open the drivers side door and deploy my wheelchair lift and transfer seat to exit the vehicle. It took approximately an hour for AAA to arrive in 100 degree weather. I don't believe the dealer has removed the defective pump yet but they were unable to start the vehicle because of the problem. There was no warning anything was wrong, it simply slowed down and did not respond to giving more gas. Attempts to restart the vehicle on the side of the road resulted in the engine misfiring and rapidly dying. The next morning at the dealer the car turned over OK but did not show any signs of starting. No warning lights were present. This vehicle has only 28,000 miles on it and there are reports of both a Fuel Pump recall on some 2014 Ford Transit Connect Vans, and other early failures on Vans not in the Recall indicating the problem may not be confined within the scope of the original recall.

NHTSA ID 11473662 · filed Jul 13, 2022

AFTER HAVING SEVERAL FLAT TIRES I HAD TO DRIVE OFF THE INTERSTATE AFTER THE RIGHT FRONT TIRE WENT FLAT AND THE ENGINE MUST HAVE BOUNCED UP AND DOWN TOO MUCH SO THE ACCIDENT DASHBOARD LIGHT CAME ON. THE FUEL INJECTION SYSTEM WAS AFFECTED AS WELL AND THE CAR DIDN'T WANT TO START, STARTED MISFIRING AND CONKED OUT AT LOW SPEEDS. WHENEVER I PUT FUEL IN TO THE GAS TANK THE CAR DIDN'T WANT TO START AGAIN AND SOMETIMES I HAD TO TURN THE KEY 10>20 TIMES TO START THE ENGINE. UNLESS WHEN I PUT FUEL INTO THE TANK AND I KEPT THE ENGINE RUNNING (FIRE HAZARD). AFTER SEVERAL THOUSAND MILES OF DRIVING THE CAR AFTER THE CAR ACCIDENT LIGHT CAME ON AND NO REPAIRS DONE TO THE CAR THE MISFIRING AND STALLING OUT AT LOW SPEED WOULD DISSIPATE EXCEPT FOR THE REFUELING PROBLEM. OR AT LEAST UNTIL THE CAR WENT OVER A LARGE BUMP/POTHOLE AND THEN START ALL OVER AGAIN STALLING OUT AT LOW SPEEDS. I DID TAKE THE CAR TO A GOODYEAR AUTO REPAIR SHOP AND THEY TOLD ME IT MAY TAKE 2>3 DAYS WORTH OF REPAIRS TO FIX IT. UNFORTUNATELY I STILL DO NOT HAVE THE MONEY TO FIX IT AND PROBABLY CAN'T AFFORD TO FIX IT MULTIPLE TIMES AS THE EXPENSE WOULD AMOUNT TO TWO>.THREE TIMES THE CURRENT VALUE OF THE CAR ITSELF PLUS THE PROBLEMS WITH THE ENGINE BOUNCING TOO MUCH JUST CAUSES THE SAME PROBLEM TO REOCCUR SO IT'S BASICALLY A BOTTOMLESS PIT OF REPAIR AND EXPENSE.

NHTSA ID 11406445 · filed Apr 5, 2021
All 13 reports naming fuel system

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

12
reports

From owner reports, verbatim

For starters, about 2-3 days before August 6, 2024 (the day I took my van to Autozone to diagnose my check engine light) my ford transit shot a check engine light due to a "P0304 Cylinder 4 Misfire". On August 8, 2024 after dropping my van off once the mechanic opened, around 11:27 AM i received a call from the mechanic I was referred to by the dealership I bought the van from that the car was fixed and ready to go. I was also told by one of the mechanics that work at the shop that the threading on the spark plugs were stripped, these were the original spark plugs that came with the vehicle when i purchased it before the misfire happened. On August 10th after work, my transmission had failed on me and i was not able to park my car, i ended up having to let my car roll back on a hill, blocking a strangers driveway having to call a tow truck around 11pm-12am. After having to wait some time, the same mechanic i was referred to by my dealership called me a day after receiving the new transmission telling me the van was ready. Not only did they try to charge me an extra $200, but the car wouldn't even start once i paid the balance due and tried to leave, and to top it all off there was still a jerk in the transmission every time i tried to put it in drive, the job was rushed. Less than a week later, the van was displaying another check engine light related to the same misfire as before, and also a transmission failure message on my dashboard while on the highway with my dog in the back. I'm a dog trainer and need the vehicle to safely transport animals to and from north to south jersey. I have not been able to do so due to all the complications I've been encountering with the vehicle. I dropped the van off Thursday August 29th and have not received any updates from the same mechanic and it has been 5 days (today's Sept. 3rd). I understand labor day just passed but I was told by the head of the shop that they would look at it Friday Aug 30th & update me asap.

NHTSA ID 11612415 · filed Sep 3, 2024

Hello. We were passing a tractor trailer on the interstate and at 75 mph the transmission shifted into low gear all by itself. We never went into passing gear just accelerating. The vehicle nosedived, rpm’s went up, blew the transmission fluid out all over the exhaust with major smoke, threw us into the dash, and went to about 5 mph all in about .5 seconds leaving us in the middle of the interstate in 5:00 traffic. Tractor trailers stopped and let us get the vehicle to the side .If my daughter had not been behind us I’m sure one of the tractor trailers would have hit us because my brake lights didn’t come on because I never hit the brakes. The vehicle is sitting in my driveway where it was towed. No one has looked at it and it now has a check engine light on.

NHTSA ID 11596476 · filed Jun 25, 2024
All 12 reports naming powertrain (other)

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

10
reports

From owner reports, verbatim

This here is the continuation of complain # 11736595 and Ford case # 01747943. The aim is to inform NHTSA and Ford that this issue at hand is already a recall from other years on the same car model, materialized by NHTSA Campaign Number: 22V192 and Ford Recall Number: 22S20. There is no need to identify if this issue can be recalled, it was already identified as necessary in the past. Yet, this one VIN here was left out from the list. The images attached here will show: water dripping from center mirror on dashboard, windshield fog on just about every morning and drive without AC and a video (available) showing windshield glass completely off from its adhesive. Solution offered is having Ford to also include this and other related VINs to its recall 22S20 or create a new near identical recall.

NHTSA ID 11739968 · filed May 25, 2026

I had a chat with FORD explaining the full set of details. Will need to upload chat file.

NHTSA ID 11736595 · filed May 8, 2026
All 10 reports naming visibility

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

10
reports

From owner reports, verbatim

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 45-55 MPH, the engine overheated. The message “Pullover - Engine Temperature High” was displayed. The contact pulled over and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 106,000.

NHTSA ID 11619373 · filed Oct 11, 2024

For starters, about 2-3 days before August 6, 2024 (the day I took my van to Autozone to diagnose my check engine light) my ford transit shot a check engine light due to a "P0304 Cylinder 4 Misfire". On August 8, 2024 after dropping my van off once the mechanic opened, around 11:27 AM i received a call from the mechanic I was referred to by the dealership I bought the van from that the car was fixed and ready to go. I was also told by one of the mechanics that work at the shop that the threading on the spark plugs were stripped, these were the original spark plugs that came with the vehicle when i purchased it before the misfire happened. On August 10th after work, my transmission had failed on me and i was not able to park my car, i ended up having to let my car roll back on a hill, blocking a strangers driveway having to call a tow truck around 11pm-12am. After having to wait some time, the same mechanic i was referred to by my dealership called me a day after receiving the new transmission telling me the van was ready. Not only did they try to charge me an extra $200, but the car wouldn't even start once i paid the balance due and tried to leave, and to top it all off there was still a jerk in the transmission every time i tried to put it in drive, the job was rushed. Less than a week later, the van was displaying another check engine light related to the same misfire as before, and also a transmission failure message on my dashboard while on the highway with my dog in the back. I'm a dog trainer and need the vehicle to safely transport animals to and from north to south jersey. I have not been able to do so due to all the complications I've been encountering with the vehicle. I dropped the van off Thursday August 29th and have not received any updates from the same mechanic and it has been 5 days (today's Sept. 3rd). I understand labor day just passed but I was told by the head of the shop that they would look at it Friday Aug 30th & update me asap.

NHTSA ID 11612415 · filed Sep 3, 2024
All 10 reports naming engine

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

7
reports

From owner reports, verbatim

The vehicle now has 130K miles on it and the dash instrument lights are getting so dim that I can not see the speedometer on a sunny day. The dealership says the adjustment is all the way up for dash light brightness, but the lights are just not bright enough anymore. This affects all the dash cluster instruments, both the digital speedometer and the analog speedometer.

NHTSA ID 11688429 · filed Sep 19, 2025

The contact owns a 2014 Ford Transit Connect. The contact stated while driving with the low-beam headlights activated, the low-beam headlights became inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs. The vehicle was taken to an independent mechanic, who informed the contact that the wiring connector was burned on the passenger’s side. The contact called another independent mechanic, but no assistance was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 148,000.

NHTSA ID 11542945 · filed Sep 6, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

7
reports

From owner reports, verbatim

The contact owns a 2014 Ford Transit Connect. The contact stated while reversing, the rearview camera image was black, and the message "Rearview Camera Unavailable" was displayed on the infotainment screen on some occasions. The contact stated that the rearview camera had become inoperable. The contact stated while reversing on one occasion, the failure recurred, causing the rear of the vehicle to hit a child who was riding a bicycle. The contact stated that the child sustained minor bruises and did not receive medical assistance. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 60,000.

NHTSA ID 11663948 · filed May 30, 2025

The contact owns a 2014 Ford Transit Connect. The contact stated that upon placing the vehicle in reverse, the rear-view camera display occasionally went blank, and on other occasions, the displayed image was reversed. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

NHTSA ID 11658253 · filed May 1, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

7
reports

From owner reports, verbatim

I had a chat with FORD explaining the full set of details. Will need to upload chat file.

NHTSA ID 11736595 · filed May 8, 2026

UPON STARTING THE VEHICLE, THE DASHBOARD DOES NOT PROVIDE INFORMATION, POWER BRAKES DO NOT SEEM TO FUNCTION, POWER STEERING QUITS AND SEVERAL ITEMS SHOW UP ON DASH. UPON CUTTING CAR OFF AND RESTARTING, THEY MAY ALL BE CORRECTED. THE NEXT TIME CAR IS STARTED, IT MAY OR MAY NOT RECUR. THIS HAS HAPPENED ABOUT SIX TIMES RECENTLY AS LATE AS TODAY. OUR FEAR IS WE WILL LOSE CONTROL OF THE CAR WHILE DRIVING AT HIGHWAY SPEEDS. IT SEEMS MANY FUNCTIONS ARE CONTROLLED BY COMPUTERS THAT HAVE A FLAW. BRAKES ALSO LOSE POWER.

NHTSA ID 11361408 · filed Sep 27, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

While driving, the speedometer dropped to zero, the car milage displayed as ------, the ABS light turned on, the traction control light turned on, and there was a warning that the hill assist was unavailable. I was driving with 4 children in the vehicle and was unable to discern if it was an actual safety issue or an electronic malfunction. We suspect a wheel speed sensor on one of the four tires has failed since an internet search shows this is the likely culprit but it hasn't yet been confirmed.

NHTSA ID 11461077 · filed Apr 17, 2022

THE TRANSMISSION DOWNSHIFTED HARD AND UP-SHIFTED HARD WHILE THE VEHICLE WAS IN MOTION. THE TACHOMETER WENT OUT OF CONTROL WHILE THE VEHICLE WAS IN MOTION DURING CITY DRIVING AND UPON START UP. THIS WAS CAUSED BY A LEAK IN THE LEFT FRONT AXLE.

NHTSA ID 11080864 · filed Mar 22, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

T-bone a four door vehicle at 55 mph. The seat did not stop me. The belt did not catch and will not retract. It is laying on the driver seat. Air bags did not deploy. The front end of my vehicle hit the side of the other vehicle crushing the front of my vehicle. Nether safety restraint worked.

NHTSA ID 11436826 · filed Oct 14, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

T-bone a four door vehicle at 55 mph. The seat did not stop me. The belt did not catch and will not retract. It is laying on the driver seat. Air bags did not deploy. The front end of my vehicle hit the side of the other vehicle crushing the front of my vehicle. Nether safety restraint worked.

NHTSA ID 11436826 · filed Oct 14, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

THE TRANSMISSION DOWNSHIFTED HARD AND UP-SHIFTED HARD WHILE THE VEHICLE WAS IN MOTION. THE TACHOMETER WENT OUT OF CONTROL WHILE THE VEHICLE WAS IN MOTION DURING CITY DRIVING AND UPON START UP. THIS WAS CAUSED BY A LEAK IN THE LEFT FRONT AXLE.

NHTSA ID 11080864 · filed Mar 22, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .