The backup camera and parking collision warning periodically do not work and this resulted in a collision with a parked car.
- NHTSA ID
- 11754444
- Incident
- Jul 1, 2025
Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2016 Ford Transit submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The backup camera and parking collision warning periodically do not work and this resulted in a collision with a parked car.
The contact owns a 2016 Ford Transit. The contact stated that while attempting to reverse, the back over prevention camera was inoperable. The screen displayed a black screen or a blue screen. Occasionally, the back over prevention camera operated intermittently or displayed a message that the camera was currently unavailable. The contact referenced NHTSA Campaign Number: 25V572000 (Back Over Prevention); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 170,000.
The backup camera on my Transit does not work. When in reverse the screen turns blue or says camera not available. It has shown the image upside down a few times, but it never works for more than a few seconds. I just bought this vehicle in November, and it has been doing this the entire time it has been in my possession.
•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.
The contact owns a 2016 Ford Transit. The contact stated while driving at an undisclosed speed, the vehicle was vibrating abnormally. The contact stated that there was a loud squeaking noise while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 72,419.
Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.
I WAS DRIVING ON THE INTERSTATE, GOING NORMAL SPEEDS, PRESSED ON THE GAS PEDAL TO GET AROUND A SEMI AND MY ACCELERATOR PEDAL SNAPPED. THE PLASTIC ARM THAT ATTACHES IT TO THE INNER PART IS ALL PLASTIC AND THE VAN IS ONLY 3 YRS OLD AND ONLY 70K MILES. LUCKILY I WAS ABLE TO GET OVER TO THE SIDE OF THE INTERSTATE BUT NOW MY VEHICLE IS STRANDED WITH NO WAY TO GET IT HOME. *DT *BF *JB
WE ARE A TRANSPORTATION COMPANY . AND HAVE BOUGHT 4 OF THESE VEHICLES REGRETFULLY WE ARE SO OVERWHELMED WITH ALL THE ISSUES THEY HAVE HAD , A NUMBER OF MAJOR ISSUES LIKE SPEED SENSORS GOING BAD THROTTLE BODY HAVE BEEN REPLACED TRANSMISSION REPLACEMENT WITH ONLY 60,000 DRIVEN... LOSS OF POWER WHILE ON THE ROAD YOU NAME IT. CURRENTLY HAVE 2 OF THE VEHICLES AT THE DEALERSHIP WAITING ON TRANSMISSIONS WE HAVE CONTACTED FORD FOR SOME SORT OF ASSISTANCE , WE ARE LOSING MONEY BY HAVING OUR VEHICLES SIT AT THE DEALERSHIP WAITING TO GET SERVICED ALL THE TIME, IS ONE ISSUE AFTER ANOTHER ITS GOTTEN TO THE POINT THAT WE CROSS OUR FINGERS EVERYDAY HOPING FOR OUR DRIVERS TO MAKE IT BACK WITH NO ISSUES AND ALWAYS THINKING WHERE IS THE NEXT VAN GOING TO BREAK DOWN AND HOW WE ARE GOING TO DEAL WITH IT. VERY FRUSTRATING HAVING TO DEAL WITH THIS EVERYDAY HEADACHE.
DRIVING ON HIWAY SUDDENLY NO DRIVE POWER WHEN ACCELERATING,INABILITY TO DRIVE NO GAS PEDAL RESPONDING I CALL THE FORD DEALER AND SAID THAT THER IS NO RECALLS ON THAT BUT LOOKING ON INTERNET FOUND RECALL 17S15
TL* THE CONTACT OWNS A 2016 FORD TRANSIT. THE CONTACT STATED THAT THE BACK UP CAMERA FAILED TO PROVIDE THE APPROPRIATE VISIBILITY CLEARANCE. THE CONTACT EXPERIENCED A FAILURE FOR WHICH THE CAMERA DID NOT PROVIDE ADEQUATE VISIBILITY AND THE VEHICLE DID NOT CLEAR A LOCATION, WHICH DAMAGED THE ROOF NEAR THE CAMERA. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920, 1 (800) 788-2114) PROVIDED NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE CONCERNING THE CLEARANCE AND VISIBILITY OF THE BACK UP CAMERA. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 0.
WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM (BROKEN DOWN IN THE MOTORCADE FOR POTUS VISIT!). AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS IN BEIJING CALLED [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN THE "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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