RoadVitals

1997 Ford Windstar Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Aug 14, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 192 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1997 Ford Windstar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

BrakesDriver assistanceElectrical
Filed Aug 14, 2010

MY WINDSTAR GL WOULDN'T START. I REPLACED THE RANGE SELECTOR SWITCH. WHEN I RESTARTED THE VEHICLE I FORGOT THE RECONNECT THE BRAKE PRESSURE SENSOR WIRING CONNECTOR AND THE ABS LIGHT CAME ON. I TRIED TO GET THE CODE CLEARED BUT NO-ONE COULD ACCESS THE CODE. I TOOK THE VAN TO THE DEALER FOR A RECALL NOTICE ON THE SPEED CONTROL SYSTEM AND HAD THEM LOOK INTO WHY THE ABS LIGHT WAS ON. I WAS TOLD THE ABS MODULE HAD QUIT AND NEEDED REPLACED. THE MODULE IS $1500.00 AND $300.00 TO INSTALL. THAT'S MORE THAN THE VAN IS WORTH. I SEARCHED ONLINE AND FOUND OUT MANY OTHER WINDSTAR OWNERS ARE HAVING THE SAME PROBLEMS. THE CRUISE CONTROL SYSTEM HAS ALSO QUIT AND THE DEALER REP. TELLS ME THAT THE CRUISE CONTROL ALSO GOES THROUGH THIS MODULE. WITH THE POSSIBILITY OF FIRE IT SEEMS RATHER IRRESPONSIBLE FOR FORD TO DO NOTHING MORE THAN INSTALL A FUSIBLE LINK AS A SAFETY MEASURE. I AM LOOKING INTO BUYING A USED MODULE TO REPAIR THE CRUISE AND ABS. THE FAILURE IS TOTAL. NEITHER THE CRUISE CONTROL OR THE ABS SYSTEM WORKS AT THIS TIME. *TR

NHTSA ID
10349332
Incident
Nov 10, 2009
Mileage
90,000 mi
Driver assistance
Filed Jun 2, 2010

I HAD MY 97 WINDSTAR FAN FIXED DUE TO RECALL # 09S09:SPEED CONTROL SYSTEM MODIFICATION. EVER SINCE THEN THE ABS AND PARKING LIGHTS HAVE BEEN COMING ON. WE HAVE HAD THE CODES RESET, BUT THEY KEEP APPEARING. I HAVE ALSO CALLED THE FORD DEALER WHERE THE REPAIR WAS DONE, BUT THEY SAY IT IS NOT COVERED IN THE RECALL TO CHECK THE SCDS, OR THAT IF IT WASN'T LEAKING THEN, THEY DID NOT HAVE TO REPLACE THAT PART. I AM VERY FRUSTRATED. *TR

NHTSA ID
10334277
Incident
Jan 19, 2010
Driver assistance
Filed Oct 23, 2009
Fire reported

OUR 1997 FORD WINDSTAR MINIVAN THAT IS CURRENTLY SUBJECTED TO THE RECALL FOR THE FAULTY CRUISE CONTROL SWITCH BURNED TO THE GROUND ON FEB 21, 2007 AS THE RESULT FROM A FIRE THAT STARTED IN THE ENGINE AREA. *TR

NHTSA ID
10289494
Incident
Feb 21, 2007
Mileage
220,000 mi
BrakesDriver assistance
Filed May 10, 2008

NOTICED THAT I WAS LEAKING SOME BRAKE FLUID FOR THE LAST COUPLE OF MONTHS ON MY 1997 FORD WINDSTAR BUT VERY LITTLE AT THAT. ABOUT THE SAME TIME THE CRUISE CONTROL QUIT WORKING. ONE DAY WHILE DRIVING I NOTICED A LOT OF SMOKE COMING FROM UNDER THE HOOD. RAISED THE HOOD BUT THE SMOKE HAD QUIT. GOT BACK HOME AND NOTICED THIS AGAIN WHEN I WAS STOPPED IN THE DRIVEWAY. CHECKED UNDER THE HOOD AGAIN AND FOUND THAT THE CRUISE CONTROL DEACTIVATION SWITCH WAS SMOKING AND VERY HOT. WENT TO THE FORD DEALER TO CHECK IF THERE WAS A RECALL ON THIS AND THERE WAS NOT . INSTALLED THE REPLACEMENT PART WITH PLUG ADAPTOR AND THIS FIXED THE PROBLEM WITH SMOKING AND THE CRUISE STARTED WORKING AGAIN. NOTICED ON THE NET THIS SAME PART THAT IS IN MY WINDSTAR IS ALSO IN OTHER VEHICLES THAT HAS BEEN RECALLED. WHY IS THIS? THIS COULD HAVE EASILY CAUGHT FIRE AND BEEN A TOTAL LOSS TO THE VAN AND IF IT HAD BEEN PARKED IN THE GARAGE THE HOUSE ALSO. *TR

NHTSA ID
10227200
Incident
May 7, 2008
Mileage
191,000 mi
Driver assistance
Filed Dec 11, 2006
Fire reported

DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED CONSTANTLY, AND THE OVERDRIVE LIGHT LOCATED ON THE GEARSHIFT ILLUMINATED INTERMITTENTLY. THIS WAS ACCOMPANIED BY A STRONG SMELL OF SOMETHING ELECTRICAL BURNING. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE SENSOR ON THE MASTER CYLINDER HAD CAUGHT ON FIRE, AND ALSO BURNED THE WIRING HARNESS BETWEEN THE MASTER CYLINDER AND THE TRANSMISSION. THE MECHANIC REPLACED THE SENSOR ON THE MASTER CYLINDER, ON THE TRANSMISSION, AND THE WIRING HARNESS, WHICH CORRECTED THE PROBLEM. THERE WAS A NHTSA RECALL # 05V388000, WHICH PERTAINS TO THE VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID
10175808
Incident
Dec 4, 2006
Mileage
114,000 mi
Driver assistance
Filed Mar 27, 2006

DRIVING ON INTERSTATE WITH SPEED LIMIT OF 70 MPH... WAS DRIVING ABOUT 77 MPH AT THE TIME... VEHICLE'S FACTORY INSTALLED CRUISE CONTROL WAS IN USE... SPEEDOMETER BEGAN TO FLUCTUATE WILDLY BETWEEN ABOUT 60 MPH AND MAXIMUM (OVER 120 MPH)... VEHICLE'S SPEED REMAINED CONSTANT - TROUBLE WAS JUST WITH THE SPEEDOMETER... VEHICLE HAS 90,000 MILES ON THE ODOMETER... 1997 FORD WINDSTAR... SPEEDOMETER DOESN'T FLUCTUATE WILDLY AT MOST SPEEDS OVER 30 MPH... FROM CHECKING ON WEB THIS HAS HAPPENED TO OTHER OWNERS OF FORD WINDSTARS - THIS IS A SAFETY ISSUE. *JB

NHTSA ID
10153795
Incident
Mar 26, 2006
Mileage
90,102 mi
Driver assistanceEngineInterior & seats+1 more
Filed Nov 30, 2005

DT: THE CONTACT STATES HAS BEEN HAVING SEVERAL PROBLEMS WITH VEHICLE SINCE 2002. ON APRIL 28, 2004 THE SPEEDOMETER WAS NOT PROVIDING AN ACCURATE SPEED READING. ON DECEMBER 9, 2004 THE SLIDING DOOR WOULD NOT UNLOCK OR SLIDE PROPERLY. THE DEALER REPLACED THE DOOR LOCK ACTUATOR AND DETERMINED THAT THE SLIDE WHEELS WERE DRY. THE DEALERSHIP REPLACED THE DOOR LATCH, AND NOW IT NEEDED REPLACEMENT AGAIN. ON FEBRUARY 5, 2005 THE ENGINE WAS REPLACED AT 75, 172 MILES, AND ON NOVEMBER 21, 2005 THE POWER STEERING FAILED AND WAS REPLACED. ALL REPAIRS HAVE BEEN DONE AT CONTACT'S EXPENSE.*AK

NHTSA ID
10144086
Incident
Feb 11, 2005
Mileage
75,172 mi
Driver assistanceVisibility
Filed Aug 30, 2005
Fire reported

ON AUGUST 20TH, WHILE IN A REPAIR SHOP HAVING THE MOTORS REPLACED IN THE WINDOWS OF MY FORD WINDSTAR 1997, THERE WAS A FIRE UNDER THE HOOD WHILE THE CAR WAS OFF. THE MECHANIC PUT THE FIRE OUT AND I TOOK IT TO MY MECHANIC THE SAME DAY. THE CRUISE CONTROL MECHANISM WAS WHAT CAUGHT FIRE. AFTER SEEING MY MECHANIC I CALLED THE FORD HOTLINE AND ASKED ABOUT RECALL INFORMATION. THEY SAID THEY WOULD GET BACK AHOLD OF ME IN TWO DAYS, AND THEY DID NOT. TODAY, AUGUST 30TH, WHILE IN WAL-MART WITH MY CHILDREN I WAS PAGED TO THE PARKING LOT. MY CAR HAD CAUGHT FIRE AGAIN, WHILE OFF AND WITH NO KEY IN THE IGNITION. THE ENGINE WAS DESTROYED, AND LUCKILY THE FIRE DEPARTMENT ARRIVED IN TIME TO PUT THE FIRE OUT BEFORE THE INTERIOR OF THE CAR WAS DESTROYED (CAR SEATS, STROLLERS, ETC.). *NM

NHTSA ID
10134753
Incident
Aug 30, 2005
Mileage
140,000 mi
Driver assistance
Filed Jan 2, 2004

I OWN A 1997 FORD WINDSTAR GL WITH 53,000 ON THE ODOMETER. THE SPEEDOMETER HAS FAILED TO OPERATE PROPERLY. AT SPEEDS OF 40 MPH AND ABOVE THE SPEEDOMETER FLUCTUATES ERRATICALLY RANGING IN SHOWN SPEEDS OF 60 TO 110 MPH. I HAVE DONE MUCH RESEARCH AND HAVE BECOME AWARE OF THOUSANDS OF CONSUMER COMPLAINTS. THIS IS UNCONSCIOUS THAT FORD IS AWARE OF THIS PROBLEM AND MAKING A MINT OFF OF THE CONSUMER OUT OF POCKET EXPENSE OF REPAIR. THIS SHOULD BE AN IMMEDIATE SAFETY RECALL OR TSB. *AK

NHTSA ID
10051513
Incident
Dec 2, 2003
Mileage
53,000 mi
Driver assistance
Filed Apr 6, 2003

SPEEDOMETER UNIT IN 1997 WINDSTARS ARE DEFECTIVE. I HAVE HAD MINE REPLACED 4 TIMES WITHIN THE PAST 4 YEARS AND IT NEEDS TO BE REPLACED AGAIN. THE SPEEDOMETER DOES NOT WORK, JUST SWINGS WILDLY. IT IS UNSAFE AS THE DRIVER DOESN'T KNOW HOW FAST THEY ARE DRIVING. MY FORD DEALER TELLS ME THIS HAS BEEN A PROBLEM WITH WINDSTARS AND TAURUS BUT NEVER RECALLED. *JB

NHTSA ID
10014039
Incident
Jan 4, 2003
Mileage
80,000 mi
Driver assistance
Filed Mar 12, 2003

WHEN I EXCEED 50 MPH MY SPEEDOMETER FAILS TO KEEP ACCURATE SPEED AND IT "WAVES" WILDLY FROM 20 - 110 MPH. WHEN I CONTACTED MY FORD DEALERSHIP THEY "HAD NEVER HEARD OF THAT BEFORE", BUT WHEN I DID A LITTLE MORE RESEARCH I FOUND AT LEAST 50 MORE COMPLAINTS. I CONTACTED THE FORD MOTOR COMPANY DIRECTLY TO SEE WHY THERE HAD NOT BEEN A RECALL ON WHAT APPEARS TO BE A MANUFACTURING DEFECT BECAUSE ALL PROBLEMS OF THIS NATURE INVOLVED ONLY THE 96-98 FORD WINDSTAR MODELS. THEY INFORMED ME THEY KNEW OF THE PROBLEM BUT ONLY THE NHTSA COULD INITIATE A RECALL. I HAD NEVER HEARD OF THIS AND I DOUBT OTHER OWNERS OF THESE VEHICLES DO, EITHER OR THERE WOULD BE MORE COMPLAINTS. THIS IS A SERIOUS PROBLEM.*JB

NHTSA ID
10010330
Incident
Feb 28, 2003
Mileage
85,900 mi
Driver assistance
Filed Jan 28, 2003

DEFECTIVE SPEEDOMETER UNITS IN 1997 FORD WINDSTARS.I HAVE HAD MY SPEEDOMETER REPLACED 3 TIMES AND IS IN NEED OF ANOTHER. THE DEALER TOLD ME THIS HAS BEEN A PROBLEM WITH THE WINDSTARS AND THE TAURUS.YOU CAN NOT JUDGE HOW FAST YOU ARE GOING WHICH IS A SAFETY ISSUE.ESPECIALLY WHEN YOU REPLACE THE UNIT AND IT KEEPS NEEDING TO BE REPLACED.CAN IT BE RECALLED?

NHTSA ID
10003593
Incident
Jan 28, 2003
Driver assistance
Filed Aug 13, 2002

SPEEDOMETER ERRATIC. WHEN DRIVING AT 55 (I THINK) THE NEEDLE BOUNCES BETWEEN 4O AND 110. PROBLEM STARTED AT AROUND 35,000, CORRECTED ITSELF FOR A WHILE AND NOW IS BACK AND MUCH WORSE. SPEEDOMETER IS USELESS. THIS IS A SAFETY HAZARD.*AK

NHTSA ID
765574
Driver assistancePowertrain (other)
Filed Feb 15, 2001

ERRATIC SPEEDOMETER (EG SPEEDOMETER MOVING TO 80 WHILE VEHICLE PARKED). *AK

NHTSA ID
740981
Incident
Feb 11, 2001
Driver assistance
Filed Feb 7, 2001

VEHICLE SURGES FOWARD WHILE DRIVING, AND AT THE SAME IT WILL SPUTTER AND STALL OUT. ENGINE CHECK LIGHT COMES ON , CAUSE IS UNKNOWN.*AK

NHTSA ID
879994
Driver assistance
Filed Aug 31, 1999

1996 WINDSTAR WAS AT A STOP THEN VEHICLE LURCHED FORWARD UNEXPECTEDLY WHICH COULD HAVE CAUSED A CRASH AND /OR INJURIES. *AK

NHTSA ID
846185
Incident
Sep 1, 1996
Driver assistanceTransmission
Filed Jul 13, 1999

WHEN COMING TO A STOP, THE VEHICLE GOES INTO NEUTRAL EVEN THOUGH THE SHIFT INDICATOR IS IN THE DRIVE POSITION. WHEN ACCELERATING AFTER STOPPING THE VEHICLE MOVES UNEXPECTEDLY AFTER APPLYING GAS. MANUFACTURER HAS BEEN NOTIFIED ABOUT THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER DETAILS.

NHTSA ID
842182
Incident
Jun 1, 1999
Driver assistanceTransmission
Filed Jun 24, 1999

FORD HAS A TSB 98-22-1 REGARDING A FALSE NEUTRAL AFTER DRIVING. HERE IS WHAT HAPPENS- VEHICLE IS STOPPED IN DRIVE. WHEN THROTTLE IS REAPPLIED THE VEHICLE SOMETIMES DOESN'T MOVE. BUT, IT SOMETIMES ABRUPTLY DROPS BACK INTO DRIVE. THIS HAS CAUSED A SUDDEN UNEXPECTED LURCHING FORWARD COMPLETE WITH TIRE SQUEALING. IT WOULD BE VERY LIKELY TO CAUSE AN ACCIDENT IN STOP-AND-GO TRAFFIC WITH THIS DEFECT. FORD ADMITS THIS DEFECT, THEY JUST DON'T WANT TO FIX IT AFTER 3/36K WARRANTY.

NHTSA ID
707846
Incident
May 30, 1999
Driver assistance
Filed May 18, 1999
Crash reported1 injury reported

MY WINDSTAR ACCELERATED FROM A COMPLETE STOP AND SMASHED THROUGH OUR GARAGE DOOR VEHICLE STOPPED WHEN WE HIT THE FRONT WALL OF THE GARAGE. I DON'T KNOW IF THE VEHICLE WAS IN PARK OR DRIVE WHEN THIS HAPPENED. I HAD STOPPED TO LOOK FOR THE GARAGE DOOR OPENER. I COULD NOT STOP THE VERHICLE AS IT TOOK OFF AND DO NOT KNOW HOW FAST WE WERE GOING EXCEPT IT WAS VERY FAST AND THERE ARE BIG SKID MARKS ON THE GARAGE FLOOR. MY TWO KIDS WERE IN THEIR CAR SEATS IN THE BACK AND I WAS DRIVING. I BROKE MY HAND & HAD SOME BRUISES. THE KIDS WERE FINE. WE DON'T YET HAVE A MECHANIC'S REPORT SO I CAN'T BE SURE WHAT PART FAILED. IT MAY NOT BE THE ENGINE AS INDICATED ABOVE. *AK

NHTSA ID
706636
Incident
May 13, 1999
Driver assistance
Filed Aug 20, 1997

WHEN IN CRUISE CONTROL, STEPPED ON ACCELERATOR TO ENGAGE PASSING GEAR, THE PASSING GEAR WOULD NOT DISENGAGE, DRIVER WAS ABLE TO COAST TO SIDE OF ROAD SAFELY IN NEUTRAL. *AK

NHTSA ID
815514
Incident
Aug 12, 1997
Driver assistance
Filed May 6, 1997

SUDDEN ACCELERATION, CAUSING ACCIDENT.

NHTSA ID
516963
Incident
Apr 20, 1997

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .