1997 Ford Windstar Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Ford Windstar, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Suspension3816.2%
- Engine3816.2%
- Brakes2812.0%
- Powertrain (other)239.8%
- Transmission229.4%
- Driver assistance219.0%
- Steering135.6%
- Interior & seats104.3%
- Body & structure83.4%
- Electrical73.0%
- Other / unspecified62.6%
- Fuel system52.1%
- Visibility41.7%
- Tires & wheels41.7%
- Airbags31.3%
- Seat belts31.3%
- Heating & air conditioning10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS 1997 FORD WINDSTAR. THE CONTACT STATED WHILE TRAVELING 65 MPH THE REAR AXLE BEAM BECAME FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. A PRIVATE MECHANIC STATED THAT THE REAR AXLE BEAM NEEDED TO BE REPLACED. THERE WERE NO REPAIRS MADE ON THE VEHICLE. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRACK BAR DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO WOBBLE EXCESSIVELY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/21/12*LJ THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC AT THE OWNER'S EXPENSE. THE DEALER WAS MADE AWARE OF FAILURES. UPDATED 09/26/2012 *JS
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I TURNED THE AIR CONDITIONING ON IN THE VAN AND AFTER ABOUT 10 MINUTES, TURNED IT TO THE 'MAX AC' POSITION. THE HOOD STARTED STEAMING SO I TURNED THE AIR COMPLETELY OFF. AFTER LESS THAN A MINUTE, I NOTICED THE HOOD WAS SMOKING SO I PULLED TO THE SIDE OF THE ROAD IMMEDIATELY. I TURNED THE CAR OFF AND EXITED THE VAN AND SAW THAT THE PASSENGER SIDE OF THE HOOD WAS ON FIRE. I RAN TO THE PASSENGER SIDE AND OPENED THE SLIDING DOOR, AND GOT MY 18 MONTH OLD AND 4 YEAR OLD OUT OF THE VEHICLE. AFTER WE WERE ALL A SAFE DISTANCE AWAY I SAW THAT MOST OF THE HOOD OF THE VAN WAS IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED ABOUT 5 MINUTES LATER, THE ENTIRE HOOD WAS ON FIRE WITH A LOT OF BLACK SMOKE. THE ENTIRE ENGINE COMPARTMENT LOOKS CHARRED AND PARTIALLY MELTED. THE VEHICLE IS BEYOND REPAIR. I'M THANKFUL MY CHILDREN ARE SAFE BUT I AM VERY CONCERNED ABOUT THE SAFETY (FAILURE) OF THIS VEHICLE. *TR
TL*THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS ABNORMALLY LOW. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT COIL SPRINGS FRACTURED DUE TO EXCESSIVE RUST. THE FAILURE CAUSED THE TIRES TO DEFLATE. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V199000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 6/4/09 *CN THE EXHAUST SYSTEM WAS REPLACED AND BRAKE LINES SNAPPING. UPDATED 06/09/09.*JB
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MY WINDSTAR GL WOULDN'T START. I REPLACED THE RANGE SELECTOR SWITCH. WHEN I RESTARTED THE VEHICLE I FORGOT THE RECONNECT THE BRAKE PRESSURE SENSOR WIRING CONNECTOR AND THE ABS LIGHT CAME ON. I TRIED TO GET THE CODE CLEARED BUT NO-ONE COULD ACCESS THE CODE. I TOOK THE VAN TO THE DEALER FOR A RECALL NOTICE ON THE SPEED CONTROL SYSTEM AND HAD THEM LOOK INTO WHY THE ABS LIGHT WAS ON. I WAS TOLD THE ABS MODULE HAD QUIT AND NEEDED REPLACED. THE MODULE IS $1500.00 AND $300.00 TO INSTALL. THAT'S MORE THAN THE VAN IS WORTH. I SEARCHED ONLINE AND FOUND OUT MANY OTHER WINDSTAR OWNERS ARE HAVING THE SAME PROBLEMS. THE CRUISE CONTROL SYSTEM HAS ALSO QUIT AND THE DEALER REP. TELLS ME THAT THE CRUISE CONTROL ALSO GOES THROUGH THIS MODULE. WITH THE POSSIBILITY OF FIRE IT SEEMS RATHER IRRESPONSIBLE FOR FORD TO DO NOTHING MORE THAN INSTALL A FUSIBLE LINK AS A SAFETY MEASURE. I AM LOOKING INTO BUYING A USED MODULE TO REPAIR THE CRUISE AND ABS. THE FAILURE IS TOTAL. NEITHER THE CRUISE CONTROL OR THE ABS SYSTEM WORKS AT THIS TIME. *TR
TL*THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS ABNORMALLY LOW. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT COIL SPRINGS FRACTURED DUE TO EXCESSIVE RUST. THE FAILURE CAUSED THE TIRES TO DEFLATE. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V199000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 90,000. UPDATED 6/4/09 *CN THE EXHAUST SYSTEM WAS REPLACED AND BRAKE LINES SNAPPING. UPDATED 06/09/09.*JB
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
AT 60000 MILES SPEEDOMETER MALFUNCTIONED, AND CONSUMER COULD NO LONGER READ THE SPEED ON VEHICLE. DEALER REPLACED SPEEDOMETER CABLE. *AK *TT
CONSUMER STATES THE SPEEDOMETER IS INOPERATIVE.*JB
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
DT*: THE CONTACT STATED, WHILE THE VEHICLE WAS IMMOBILE WITH THE ENGINE RUNNING, SMOKE ERUPTED FROM UNDER THE HOOD. THE ENGINE WAS IMMEDIATELY TURNED OFF AND THE VEHICLE WAS VACATED. THE HOOD WAS RAISED AND FLAMES LOOKED AS IF THEY IT WAS COMING OUT OF THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TOWED TO THE HOME OF THE CONTACT. THE MANUFACTURER WAS ALERTED. THERE IS A NHTSA RECALL #97V097000 PERTAINING TO THE POWER TRAIN:AUTOMATIC TRANSMISSION. THE VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING TRANSMISSION FAILED, CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED.*AK
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY WINDSTAR GL WOULDN'T START. I REPLACED THE RANGE SELECTOR SWITCH. WHEN I RESTARTED THE VEHICLE I FORGOT THE RECONNECT THE BRAKE PRESSURE SENSOR WIRING CONNECTOR AND THE ABS LIGHT CAME ON. I TRIED TO GET THE CODE CLEARED BUT NO-ONE COULD ACCESS THE CODE. I TOOK THE VAN TO THE DEALER FOR A RECALL NOTICE ON THE SPEED CONTROL SYSTEM AND HAD THEM LOOK INTO WHY THE ABS LIGHT WAS ON. I WAS TOLD THE ABS MODULE HAD QUIT AND NEEDED REPLACED. THE MODULE IS $1500.00 AND $300.00 TO INSTALL. THAT'S MORE THAN THE VAN IS WORTH. I SEARCHED ONLINE AND FOUND OUT MANY OTHER WINDSTAR OWNERS ARE HAVING THE SAME PROBLEMS. THE CRUISE CONTROL SYSTEM HAS ALSO QUIT AND THE DEALER REP. TELLS ME THAT THE CRUISE CONTROL ALSO GOES THROUGH THIS MODULE. WITH THE POSSIBILITY OF FIRE IT SEEMS RATHER IRRESPONSIBLE FOR FORD TO DO NOTHING MORE THAN INSTALL A FUSIBLE LINK AS A SAFETY MEASURE. I AM LOOKING INTO BUYING A USED MODULE TO REPAIR THE CRUISE AND ABS. THE FAILURE IS TOTAL. NEITHER THE CRUISE CONTROL OR THE ABS SYSTEM WORKS AT THIS TIME. *TR
I HAD MY 97 WINDSTAR FAN FIXED DUE TO RECALL # 09S09:SPEED CONTROL SYSTEM MODIFICATION. EVER SINCE THEN THE ABS AND PARKING LIGHTS HAVE BEEN COMING ON. WE HAVE HAD THE CODES RESET, BUT THEY KEEP APPEARING. I HAVE ALSO CALLED THE FORD DEALER WHERE THE REPAIR WAS DONE, BUT THEY SAY IT IS NOT COVERED IN THE RECALL TO CHECK THE SCDS, OR THAT IF IT WASN'T LEAKING THEN, THEY DID NOT HAVE TO REPLACE THAT PART. I AM VERY FRUSTRATED. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. WHILE DRIVING AT 45 MPH THE POWER STEERING FAILED. THE FRONT SPRING FAILED AND PUNCTURED THE FRONT PASSENGER TIRE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT RECALL #01I007000: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS WAS RELATED TO THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT THE RECALL EXPIRED. THE CURRENT AND FAILURE MILEAGE WAS 142,000. *AK
DT: THE CONTACT STATES HAS BEEN HAVING SEVERAL PROBLEMS WITH VEHICLE SINCE 2002. ON APRIL 28, 2004 THE SPEEDOMETER WAS NOT PROVIDING AN ACCURATE SPEED READING. ON DECEMBER 9, 2004 THE SLIDING DOOR WOULD NOT UNLOCK OR SLIDE PROPERLY. THE DEALER REPLACED THE DOOR LOCK ACTUATOR AND DETERMINED THAT THE SLIDE WHEELS WERE DRY. THE DEALERSHIP REPLACED THE DOOR LATCH, AND NOW IT NEEDED REPLACEMENT AGAIN. ON FEBRUARY 5, 2005 THE ENGINE WAS REPLACED AT 75, 172 MILES, AND ON NOVEMBER 21, 2005 THE POWER STEERING FAILED AND WAS REPLACED. ALL REPAIRS HAVE BEEN DONE AT CONTACT'S EXPENSE.*AK
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL*- THE CONTACT WAS SITTING IN VAN , THE VEHICLE WAS TURNED OFF. THE VAN STATED TO FILL UP WITH SMOKE. AT WHICH POINT HE LOOKED AT THE DRIVER SEAT AND NOTICED THAT THE VAN WAS ON FIRE. THE HE PUT OUT THE INITIAL FIRE. WHEN HE LOOKED UNDER THE DRIVER SEAT HE NOTICED THERE WERE MORE FLAMES. THE NEXT DAY HE SAW THAT THERE WERE WIRES UNDER THE SEAT. HE WAS ABLE TO DRIVE THE VA WITH THE SEAT IS DAMAGED DUE TO THE FIRE. CONTACT DRIVE THE VAN HOME.
DT: THE CONTACT STATES HAS BEEN HAVING SEVERAL PROBLEMS WITH VEHICLE SINCE 2002. ON APRIL 28, 2004 THE SPEEDOMETER WAS NOT PROVIDING AN ACCURATE SPEED READING. ON DECEMBER 9, 2004 THE SLIDING DOOR WOULD NOT UNLOCK OR SLIDE PROPERLY. THE DEALER REPLACED THE DOOR LOCK ACTUATOR AND DETERMINED THAT THE SLIDE WHEELS WERE DRY. THE DEALERSHIP REPLACED THE DOOR LATCH, AND NOW IT NEEDED REPLACEMENT AGAIN. ON FEBRUARY 5, 2005 THE ENGINE WAS REPLACED AT 75, 172 MILES, AND ON NOVEMBER 21, 2005 THE POWER STEERING FAILED AND WAS REPLACED. ALL REPAIRS HAVE BEEN DONE AT CONTACT'S EXPENSE.*AK
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 FORD WINDSTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE INSPECTED, HE WAS NOTIFIED THAT THE VEHICLE FAILED TO PASS THE STATE INSPECTION DUE TO THE SUB FRAME BEING COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUB-FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
THE SUBFRAME ASSEMBLY ON MY 1997 FORD WINDSTAR HAS BROKEN/CRACKED IN TWO DIFFERENT LOCATIONS * ON TWO SEPARATE OCCASIONS. THE FIRST REPAIR WAS IN SEPTEMBER OF 2002. THE MOST RECENT REPAIR WAS SEPTEMBER 2003. THE SERVICE MANAGER AT DENNISON FORD (STEVE BOWNS) SAID THAT IF IT HAPPENS AGAIN, THE SUBFRAME PROBABLY WILL NEED TO BE REPLACED. MY IMPRESSION IS THAT THIS IS A COMMON PROBLEM WITH WINDSTARS. WHEN I CALLED TO SET UP AN APPOINTMENT THE SECOND TIME AND STARTED DESCRIBING THE PROBLEM, THE SERVICE REP SAID THEY USUALLY BROKE AT THE STRUT. WHEN SEARHING THE INTERNET, I HAVE FOUND OTHER WINDSTAR OWNERS WITH THIS PROBLEM. IN A DISCUSSION WITH SHELDON (#2052) AT (1 - 800 392 FORD) WHEN ASKED IF THIS WAS A SAFETY ISSUE, HIS RESPONSE WAS "I AM NOT IN A POSITION TO COMMENT IF THIS IS A SAFETY ISSUE." WHEN ASKED IF HE CHECKED WITH THE SERVICE MANGER IF THIS WAS A SAFETY ISSUE HE RESPONDED. "I DID NOT ASK HIM SPECIFICALLY IF IT WAS A SAFETY ISSUE. IF YOU WANT TO KNOW IF IT IS A SAFETY ISSUE, YOU WILL NEED TO TALLK TO THE PERSON THAT IS WORKING ON YOUR CAR." I INDICATED TO SHELDON THAT I WANTED TO TALK WITH A FORD REPRESENTATIVE THAT COULD TELL ME WHETHER OR NOT A SUBFRAME BREAKING WHILE DRIVING WAS A SAFETY ISSUE. HE INDICATED ONLY THE PERSON WORKING ON MY CAR COULD DO THIS. SHELEDON INDICATED THAT HE (SHELDON) WAS NOT QUALIFIED TO DO THIS. IS THIS A SAFETY ISSUE? * THE SERVICE TECH SAID SEVERAL TIMES THAT IT WAS A DIFFERENT LOCATION. WHEN SHELDON CALLED THE DENNISON FORD SERVICE MANAGER, STEVE BOWNS, THE SERVICE MANGER INDICATED THAT IT WAS THE SAME LOCATION ACCORDING TO SHELDON.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY WINDSTAR GL WOULDN'T START. I REPLACED THE RANGE SELECTOR SWITCH. WHEN I RESTARTED THE VEHICLE I FORGOT THE RECONNECT THE BRAKE PRESSURE SENSOR WIRING CONNECTOR AND THE ABS LIGHT CAME ON. I TRIED TO GET THE CODE CLEARED BUT NO-ONE COULD ACCESS THE CODE. I TOOK THE VAN TO THE DEALER FOR A RECALL NOTICE ON THE SPEED CONTROL SYSTEM AND HAD THEM LOOK INTO WHY THE ABS LIGHT WAS ON. I WAS TOLD THE ABS MODULE HAD QUIT AND NEEDED REPLACED. THE MODULE IS $1500.00 AND $300.00 TO INSTALL. THAT'S MORE THAN THE VAN IS WORTH. I SEARCHED ONLINE AND FOUND OUT MANY OTHER WINDSTAR OWNERS ARE HAVING THE SAME PROBLEMS. THE CRUISE CONTROL SYSTEM HAS ALSO QUIT AND THE DEALER REP. TELLS ME THAT THE CRUISE CONTROL ALSO GOES THROUGH THIS MODULE. WITH THE POSSIBILITY OF FIRE IT SEEMS RATHER IRRESPONSIBLE FOR FORD TO DO NOTHING MORE THAN INSTALL A FUSIBLE LINK AS A SAFETY MEASURE. I AM LOOKING INTO BUYING A USED MODULE TO REPAIR THE CRUISE AND ABS. THE FAILURE IS TOTAL. NEITHER THE CRUISE CONTROL OR THE ABS SYSTEM WORKS AT THIS TIME. *TR
I TURNED THE AIR CONDITIONING ON IN THE VAN AND AFTER ABOUT 10 MINUTES, TURNED IT TO THE 'MAX AC' POSITION. THE HOOD STARTED STEAMING SO I TURNED THE AIR COMPLETELY OFF. AFTER LESS THAN A MINUTE, I NOTICED THE HOOD WAS SMOKING SO I PULLED TO THE SIDE OF THE ROAD IMMEDIATELY. I TURNED THE CAR OFF AND EXITED THE VAN AND SAW THAT THE PASSENGER SIDE OF THE HOOD WAS ON FIRE. I RAN TO THE PASSENGER SIDE AND OPENED THE SLIDING DOOR, AND GOT MY 18 MONTH OLD AND 4 YEAR OLD OUT OF THE VEHICLE. AFTER WE WERE ALL A SAFE DISTANCE AWAY I SAW THAT MOST OF THE HOOD OF THE VAN WAS IN FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED ABOUT 5 MINUTES LATER, THE ENTIRE HOOD WAS ON FIRE WITH A LOT OF BLACK SMOKE. THE ENTIRE ENGINE COMPARTMENT LOOKS CHARRED AND PARTIALLY MELTED. THE VEHICLE IS BEYOND REPAIR. I'M THANKFUL MY CHILDREN ARE SAFE BUT I AM VERY CONCERNED ABOUT THE SAFETY (FAILURE) OF THIS VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE CONSUMER NOTICED TWO CRACKED RIMS IN 2001. THE PARTS WERE REPLACED WITH FORD ORIGINAL PART# F58Z1015A. LATER THE CONSUMER NOTICED THREE CRACKED WHEELS WHICH WERE ALSO REPLACED. *AK *SC
I BOUGHT THIS 1997 FORD WINDSTAR IN MARCH OF 2003. THE VERY NEXT DAY I RETURNED TO THE INDEPENDENT CAR DEALER DUE TO THE CHECK ENGINE LIGHT WAS ON. THEY SAID NOTHING WAS WRONG AND THEY RESET THE LIGHT. WITHIN A WEEK IT WAS ON AGAIN AND THIS TIME THEY SAID IT WAS A FLUXATION IN THE ELECTRICAL CURRENT AND IT WAS MAKING THE LIGHT COME ON. THEY RESET IT. ABOUT 2 WEEKS LATER IT IS LOSING COOLANT SOMEWHERE AND RUNNING ROUGH, THEY CHECK IT AND NOW IT NEEDS 2 OUT OF 4 OXYGEN SENSORS REPLACED IM TOLD. THEY PAY FOR IT IF THEY TRULY FIXED IT BECAUSE ABOUT 2-3 WEEKS LATER I AM HAVINT THE SAME PROBLEMS SO THEY REPLACE THE OTHER 2 OXYGEN SENSORS, BUT CANNOT EXPLAIN THE COOLANT LOSS. EVER SINCE I HAVE HAD NOTHING BUT PROBLEMS SO I DECIDED TO GO TO THE LOCAL FORD DEALER EVEN THOUGH I TRY TO AVOID DEALERS BECAUSE OF PRICES AND THEY CHARGE ME $58 TO TELL ME I NEED A HEAD GASKET, MY ABS SYSTEM IS NOT WORKING, TIMING COVER IS LEAKING, BALL BEARING IS SHOT AND MY ANTIFREEZE LOOKS LIKE MUD. THIS IS ALL WROTE ON A SERVICE ESTIMATE I ASKED THEM FOR. IT WOULD COST ABOUT $1700 + TAX FOR THEM TO FIX. I HAVE READ THAT FORD KNEW THEY HAD A PROBLEM WITH THE 95 WINDSTARS AND THE HEAD GASKETS AND OFFERED AN EXTENDED WARRANTY OR MONEY TOWARDS A NEW CAR SO I FEEL THEY KNOW ALL WINDSTARS WITH THIS 3.8L ENGINE ARE FAULTY NOT JUST THE 95'S. I CALLED FORD AND THEY TOLD ME TOUGH LUCK BASICALLY. I HAVE READ ON THE INTERNET NUMEROUS COMPLAINTS ABOUT THE HEAD GASKETS IN ALL 3.8L WINDSTARS AND I WANT MY VAN FIXED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
DT*: THE CONTACT STATED THE FUEL TANK CRACKED RESULTING IN FUEL LEAKAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL TANK WAS REPLACED. THE CONTACT IS THE ORIGINAL OWNER AND EXPLAINED THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
FUEL ODOR ENTERED INTO VEHICLE. *AK THE FUEL VAPORS ENTER INTO THE PASSENGER CABIN FREQUENTLY. DEALER SAYS THERE ARE A LOT OF COMPLAINTS CONCERNING THE FUEL VAPOR ODOR AND THAT IT IS ONLY A PROBLEM IN THAT LOCALITY BECAUSE OF THE HIGH ALTITUDE. CONSUMER ONLY EXPERIENCES THIS ODOR PROBLEM IN THE SUMMER. THE SOLUTION GIVEN BY THE DEALER IS TO RUN THE AIR CONDITIONER AT MAXIMUM. *JG
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
ON AUGUST 20TH, WHILE IN A REPAIR SHOP HAVING THE MOTORS REPLACED IN THE WINDOWS OF MY FORD WINDSTAR 1997, THERE WAS A FIRE UNDER THE HOOD WHILE THE CAR WAS OFF. THE MECHANIC PUT THE FIRE OUT AND I TOOK IT TO MY MECHANIC THE SAME DAY. THE CRUISE CONTROL MECHANISM WAS WHAT CAUGHT FIRE. AFTER SEEING MY MECHANIC I CALLED THE FORD HOTLINE AND ASKED ABOUT RECALL INFORMATION. THEY SAID THEY WOULD GET BACK AHOLD OF ME IN TWO DAYS, AND THEY DID NOT. TODAY, AUGUST 30TH, WHILE IN WAL-MART WITH MY CHILDREN I WAS PAGED TO THE PARKING LOT. MY CAR HAD CAUGHT FIRE AGAIN, WHILE OFF AND WITH NO KEY IN THE IGNITION. THE ENGINE WAS DESTROYED, AND LUCKILY THE FIRE DEPARTMENT ARRIVED IN TIME TO PUT THE FIRE OUT BEFORE THE INTERIOR OF THE CAR WAS DESTROYED (CAR SEATS, STROLLERS, ETC.). *NM
LOWEREING OF THE PASSENGER WINDOW CAUSED DOOR TO UNLOCK AND OPEN WHILE TRAVELING - RECALL 01S19 WAS PERFORMED DURING REPAIR OF THE WINDOW - COIL SPRING SHIELDS COLLIDE WITH INNER STRUT TOWER - POSSIBLY 2 INCHES OF TRAVEL IN SUSPENSION - VEHICLE BOTTOMS OUT - DEALER IS NOT ACCOMODATING - MORE TO THIS STORY!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TWO FIRESTONE FR360 P215/70R15 97S TIRES DELAMINATED ON MY 1997 FORD WINDSTAR. THERE WAS NO DAMAGE DONE TO THE CAR AND THERE WERE NO INJURIES TO ANY ONE. NOTE-THIS IS FOR 2 TIRES, BOTH OF WHICH FAILED WITHIN A FEW WEEKS OF EACH OTHER. INFORMATION ABOUT ONE, ALSO APPLIES TO THE OTHER.*AK
FROM 12,000 MILES TO PRESENT MILEAGE, THE VEHICLE HAD THREE TRANSMISSIONS REPLACED WITHIN FIVE YEARS, AND THE PROBLEM IS REOCCURRING. DEALER NOTIFIED. *AK THE DRIVER SIDE FRONT COIL SPRING HAD BROKEN. (RECALLED IN NOVEMBER/NHTSA#01I00700)-WAS CHECKED. THE MECHANICS HAD PLACED A PLASTIC SLEEVE OVER COILS, AND THE SPRING HAD BROKEN THROUGH AND PUNCTURED THE TIRE AT 5 MPH. THE OVERDRIVE AND ENGINE LIGHT HAD COME ON. THE MECHANICS SAID THAT SOMETHING INSIDE OF THE TRANSMISSION WAS BAD. *SCC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHILE COMING TO A STOP VEHICLE BEHIND CONSUMER RAN INTO CONSUMER'S VEHICLE, AND AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE MORE INFORMATION. *AK
VEHICLE WAS REAR ENDED BY A TRACTOR TRAILER 3 TIMES AND KNOCKED THE VEHICLE INTO A CONCRETE DIVIDER. NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAGS DEPLOYED. VEHICLE WAS TOTALED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I OWN A 1997 FORD WINDSTAR, OVER THE COURSE OF A MONTH MY HUSBAND AND A FEW FRIENDS USED MY VAN TO GO HUNTING. OVER THE COURSE OF THAT MONTH HIS FRIEND WEIGHING IN AT 300 POUND SAT IN THE CENTER REAR SEAT. THE SEAT BELT SNAPS INTO PLACE ON THE SIDE OF THAT SEAT. DURING THAT MONTH OF GETTING IN AND OUT AND PLOPPING DOWN ON IT, IT BROKE AND NOW I HAVE TO REPLACE IT IN ORDER TO USE IT AGAIN. BUT IM AFRAID THAT IF IT COULD BRAKE BECAUSE SOMEONE SAT ON IT THEN HOW EASILY COULD IT BREAK DURING AN ACCIDENT. PLEASE TAKE THE TIME TO DO AN IN DEPTH INVESTIGATION OF IT BEFORE SOMEONE IS INVOLVED IN AN ACCIDENT AND THE SEAT BELT BREAKS AND SOMEONE IS HURT OR WORSE KILLED. *NM
ADOLESCENT WAS CAUGHT IN SEAT BELT. IT CONTINUED TO LOCK TIGHTER AND WOULD NOT RELEASE. PARENT HAD TO STOP CAR AND CUT CHILD FREE OF BELT TO AVOID INTERNAL INJURIES. CHILD WENT INTO SHOCK AND WAS DRIVEN TO NEAREST FOR EVALUATION. NO PERMENANT INJURIES WERE NOTED AT THIS TIME. DT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
MILDEW SMELL COMING FROM AIR CONDITIONER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .