Owner-reported complaints naming the transmission system, filed with NHTSA
Data refreshed
Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Jul 26, 2006
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 192 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 1997 Ford Windstar submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming transmission
Shown in the owner’s own words, exactly as filed
Transmission
Filed Jul 26, 2006
Fire reported
DT*: THE CONTACT STATED, WHILE THE VEHICLE WAS IMMOBILE WITH THE ENGINE RUNNING, SMOKE ERUPTED FROM UNDER THE HOOD. THE ENGINE WAS IMMEDIATELY TURNED OFF AND THE VEHICLE WAS VACATED. THE HOOD WAS RAISED AND FLAMES LOOKED AS IF THEY IT WAS COMING OUT OF THE ENGINE COMPARTMENT. THE FIRE WAS EXTINGUISHED AND THE VEHICLE WAS TOWED TO THE HOME OF THE CONTACT. THE MANUFACTURER WAS ALERTED. THERE IS A NHTSA RECALL #97V097000 PERTAINING TO THE POWER TRAIN:AUTOMATIC TRANSMISSION. THE VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA ID
10163496
Incident
Jul 22, 2006
Mileage
146,000 mi
Transmission
Filed Jul 1, 2003
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING TRANSMISSION FAILED, CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED.*AK
NHTSA ID
10026343
Incident
Jun 27, 2003
Transmission
Filed Jan 8, 2003
SUDDEN CATASTROPHIC FAILURE OF THE TRANSMISSION ON MY 1996 WINDSTAR, 86,000 MI. PROPER MAINTENENCE HAD BEEN DONE. I SEE THERE ARE MANY COMPLAINTS HERE WITH THE SAME PROBLEM. NHTSA IT IS TIME TO STEP UP AND FORCE A RECALL. HOW LONG DO THE CONSUMERS HAVE TO BEAR THE BRUNT OF THIS OBVIOUS DEFECT. WE DON'T HAVE THE $3000 THEY WANT FOR REPAIRS. WHAT HAPPENED TO COMSUMER RIGHTS? THE WAY IT STANDS NOW I WILL NEVER BUY ANOTHER AMERCIAN CAR. IS THAT WHAT YOU WANT FOR THE ECONOMY. YOU HAVE TO HOLD CORPORATE AMERICA RESPONSIBLETOPUT OUT QUALITY VEHICLES. YOU HAVE THE POWER. DO WHAT YOU ARE THERE TO DO, PROTECT THE CONSUMER, NOT THE CORPORATE MONEY.
NHTSA ID
10000833
Incident
Jan 7, 2003
Transmission
Filed Sep 3, 2002
Crash reported2 injuries reported
VEHICLE WAS PARKED AND KEY WAS NOT IN THE IGNITION THE CHILD WAS ABLE TO PUT VEHICLE IN DRIVE AND IT ROLLED, HIT A TREE, PROCEEDED ACROSS THE STREET INTO A UTILITY POLE, THE DEALER WAS CONTACTED AND STATED THAT THIS WAS NORMAL.*AK *NLM
NHTSA ID
8017744
Incident
Jul 3, 2002
BrakesTransmission
Filed Feb 6, 2002
TRACKING SYSTEM LIGHT COMES ON WITHOUT PRIOR WARNING. AND BRAKES ARE NOT OPERABLE. LIGHT ON THE INSIDE COMES ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM.*AK
NHTSA ID
8003695
Incident
Mar 1, 2001
Transmission
Filed Nov 30, 2001
WE WERE DRIVING ON THE INTERSTATE AT 70 MPH WITH THE CRUISE CONTROL ON. WITHOUT ANY WARNING, THE VAN WENT OUT OF GEAR , THE ENGINE REVVED UP, AND ALL ACCELERATION STOPPED. WE PULLED OFF THE ROAD AND TRIED TO GET THE VAN TO GO BACK INTO GEAR - ANY GEAR - AND IT WOULDN'T. THERE WAS NO WARNING OF A PROBLEM - NO NOISES OR LEAKAGE OF FLUID OR ANYTHING UNUSUAL.
NHTSA ID
755118
Incident
Nov 23, 2001
BrakesFuel systemTransmission
Filed Oct 26, 2001
ENGINE CHECK LIGHT, ABS AND TRAC OFF LIGHTS STARTED FLASHING AT 78,000 MILES. CAR HAS FAILED 4 TIMES. REPEATED TRIPS TO SERVICE CENTER, TUNE-UP TWICE, NEW BATTERY, NEW FUEL PUMP. APPROX. $1500 PAID SO FAR, CAR CONTINUES TO FAIL WHILE DRIVING. FORD MOTOR CO.
NHTSA ID
753758
Incident
Oct 20, 2001
BrakesEngineTransmission
Filed Oct 13, 2001
WE BELIEVE THE SHEER NUMBER OF DEFECT ON THIS CAR IS UNBELIEVABLE. WE PURCHASED IT USED FROM MY PARENTS. TOTAL COST OF NON "WEAR AND TEAR" REPAIRS IS AROUND $5000. THIS IS OVER 25% OF THE VEHICLES ORIGINAL VALUE, AND OVER 50% OF THE VALUE AT TIME OF PURCHASE. WHILE NO ACCIDENTS HAVE OCCURRED, WE BELIEVE FORD SHOULD TAKE RESPONSIBILITY FOR A BAD PRODUCT. *AK
NHTSA ID
753194
Transmission
Filed Aug 7, 2001
A SMALL CHILD ACCIDENTALLY HIT GEAR BOX AND VEHICLE CAME OUT OF GEAR. CONSUMER FELTIT SHOULD NOT BE THIS EASY FOR VEHICLETO COME OUT OF GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
893725
Incident
Aug 4, 2001
Transmission
Filed Jul 24, 2001
COMPLETE TRANSMISSION FAILURE COST $2,000 TO REPAIR.*AK
NHTSA ID
749058
Incident
Apr 21, 2001
Body & structureTransmission
Filed Sep 19, 2000
TRANSMISSION FAILED, AT THE TIME OF REPAIR THEY FOUND THAT THE FRAME WAS BROKEN, THE VAN WAS PURCHASED FROM THEM 6 MONTHS PRIOR TO THE FAILURE AND THEY ACCUSED ME OF HITTING A BUMP AND MAKING THE FRAME BREAK. I PERSONALLY DO NOT REMEMBER HITTING ANYTHING IN THE VAN I DRIVE IT TO AN FROM WORK. IF A BUMP SMALL ENOUGH NOT TO RECALL WILL BREAK THE FRAME WOULD THAT MEAN THE FRAME IS DEFECTED? I PERSONALLY FEEL THAT I PURCHASED THE VAN WITH A BROKEN FRAME AND DRIVING IT FOR SIX MONTHS IN THAT CONDITION COULD OF CAUSED MY TRANSMISSION TO FAIL. I WOULD LIKE TO GET MORE INFORMATION ABOUT THIS AND SEE IF THERE IS ANYWAY OF BEING REIMBURSED OF THIS INCIDENT. I FEEL THE VAN SHOULD BE CONSIDERED A LEMON IF IT WAS SOLD WITH A BROKEN FRAME. IF I HIT A BUMP HARD ENOUGH TO BREAK THE FRAME SHOULDN'T THE AIRBAGS EJECT? ARE THEY DEFECTIVE TOO? I'VE DISCUSSED THIS WITH CHARRAP FORD AND THEY DID REDUCE THE PRICE OF THE VAN REPAIRS BUT HAVE NO EXPLANATION OF THE BROKEN FRAME OR THE TRANSMISSION. I TRADED IN AN 89 AEROSTAR WHICH DIDN'T GIVE ME HALF THE PROBLEMS THIS 97 WINDSTAR IS . I WOULD LIKE SOMEONE TO INVESTIGATE THIS AND PLEASE CONTACT ME. THANKS! VICKI DANLEY
NHTSA ID
731912
BrakesEnginePowertrain (other)+1 more
Filed Jan 11, 2000
TRANSMISSION FAILED. YH
NHTSA ID
550358
Incident
Nov 1, 1999
Transmission
Filed Aug 23, 1999
MY VAN HAS BEEN PUTTING ITSELF INTO NEUTRAL WHEN I AM AT A STOP OR PULLING OUT OF A STOP. WHEN I HAVE WENT TO THE DEALERS IN DELEWARE (ON VACATION), PA. (ON VACATION) AND MY LOCAL DEALER, NO ONE CAN FIND A PROBLEM.NOW ALL OF A SUDDEN MY DEALER IN ROANOKE RAPIDS ,N.C. SAID HE WOULD RREPLACE SOME TRANSMISSION PARTS BUT I DO NOT KNOW WHAT THEY DID. THEY TOLD ME IT WAS TO COMPLICATING. I AM MAD AND SCARED TO DRIVE MY VAN. I DO NOT KNOW WHAT THEY DID OF IF IT WILL HAPPEN AGAIN. I TRAVEL TO PA. ALOT WITH MY 9YR OLD DAUGHTER BY OURSELVES AND NOW I AM SCARED TO DO THIS. HELP!!! NO ONE ELSE WILL!!! I CAN NOT EVEN GET IN TOUCH WITH FORD!!!
NHTSA ID
710397
Incident
May 26, 1999
SteeringTransmission
Filed Jul 30, 1999
NHTSA RECALL 97V-097000 AUTOMATIC TRANSMISSION LEAKING OVER CATALYTIC CONVERTER AND PROBLEM WITH STEERING LOSS. DEALER WAS NOT NOTIFIED AT THIS TIME. *AK
NHTSA ID
843859
Incident
Jul 20, 1999
Driver assistanceTransmission
Filed Jul 13, 1999
WHEN COMING TO A STOP, THE VEHICLE GOES INTO NEUTRAL EVEN THOUGH THE SHIFT INDICATOR IS IN THE DRIVE POSITION. WHEN ACCELERATING AFTER STOPPING THE VEHICLE MOVES UNEXPECTEDLY AFTER APPLYING GAS. MANUFACTURER HAS BEEN NOTIFIED ABOUT THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER DETAILS.
NHTSA ID
842182
Incident
Jun 1, 1999
Driver assistanceTransmission
Filed Jun 24, 1999
FORD HAS A TSB 98-22-1 REGARDING A FALSE NEUTRAL AFTER DRIVING. HERE IS WHAT HAPPENS- VEHICLE IS STOPPED IN DRIVE. WHEN THROTTLE IS REAPPLIED THE VEHICLE SOMETIMES DOESN'T MOVE. BUT, IT SOMETIMES ABRUPTLY DROPS BACK INTO DRIVE. THIS HAS CAUSED A SUDDEN UNEXPECTED LURCHING FORWARD COMPLETE WITH TIRE SQUEALING. IT WOULD BE VERY LIKELY TO CAUSE AN ACCIDENT IN STOP-AND-GO TRAFFIC WITH THIS DEFECT. FORD ADMITS THIS DEFECT, THEY JUST DON'T WANT TO FIX IT AFTER 3/36K WARRANTY.
NHTSA ID
707846
Incident
May 30, 1999
Transmission
Filed Feb 28, 1999
2ND TRANSMISSION FAILURE: 1/26/99 @71,800 MILES. PARKED/WHEN STARTED, NO REVERSE OR FORWARD GEARS. REPAIRED: MULTIPLE PARTS: IE AX4N, AX4S, BEARING PUMP SHAFT/PLATE ETC. EXTENDED WARRENTY CLAIM DENIED/ $3,500.00 OUT OF POCKET/ TRANS, STILL DYSFUNCTIONAL & POWER STEERING DEFECTIVE AFTER LAST REPAIR. BOTH FAILURES OCCURRED OUT OF STATE/REPAIRED OUT OF STATE. TOMORROW I HAVE TO TAKE VAN TO AKRON OH (WHERE LAST REPAIRED) HOPE THE TRANSMISSION &STEERING WILL GET ME THERE IN 1 PEICE!! PLEASE HELP!! (DON'T KNOW IF TRANS PROBLEMS RELATED TO RECALLED PARTS, THIS VEHICLE WAS NOT PUT INTO SERVICE UNTIL 10/97 & RECALL WAS 6/97. I HAVE EXAUSTED MY RESOURCES& WOULD APPRECIATE ANY HELP/ADVICE/DIRECTION. THOUGHT I HAD A FORD WARRENTY, BUT I WAS SOLD SOMETHING ELSE, UNFORTUNATELY.THANK YOU, SINCERELY, LINDA
NHTSA ID
703834
Incident
Aug 13, 1998
Transmission
Filed Jan 27, 1999
WHEN SHIFTING GEARS VEHICLE MAKES A LOUD NOISE. ALSO, THE DRIVER'S SIDE WINDOW DOESN'T WORK PROPERLY, AND THERE IS A PROBLEM WITH THE SLIDER, IT WON'T WORK. *AK
NHTSA ID
834107
Incident
Jun 12, 1998
BrakesTransmission
Filed Jan 13, 1999
NORM CONDITIONS 20 MPH STOP ABS ENGAGED,DELAYED STOP. NEAR ACCIDENT. DEALER FOUND NO PROBLEM, NOT REPEATABLE. ONE YEAR LATER PROBLEM RECURRED, AND ABS LIGHT ILLUMINATED. DEALER TO REPLACE LEFT WHEEL SENSOR. SEEMS THAT IF THE ON-BOARD COMPUTER DOESN'T THINK THERE IS A PROBLEM, THE TECHNICIANS CANNOT FIND IT. SENSORS COULD HAVE BEEN REPLACED EARLIER AS A PRECAUTION. OTHER PROBLEM- DRIVING 55 ON HIGHWAY AND TRANSMISSION DOWNSHIFTED UNCOMMANDED. CHECK ENGINE LIGHT HAD BEEN ILLUMINATED SINCE EARLIER INCIDENT WITH THE DEALER UNABLE TO DIAGNOSE. SENSOR IN GEAR SELECTOR WAS BAD. HOPEFULLY, NO UNDUE WEAR AND TEAR ON TRANSMISSION RESULTED FROM THE HIGHWAY DOWNSHIFT.
NHTSA ID
702197
Incident
Dec 8, 1997
Powertrain (other)SteeringTransmission
Filed Apr 27, 1998
CV JOINTS FAILED, CAUSING VEHICLE TO PULL.*AK
NHTSA ID
534695
Incident
Mar 3, 1998
Transmission
Filed Feb 24, 1998
WHEN THE VEHICLE WAS PUT INTO REVERSE THE VEHICLE MADE A CLICKING SOUND AND NOW THE TRANSMISSION IS LEAKING. *AK
NHTSA ID
821642
Incident
Feb 24, 1996
Transmission
Filed Oct 9, 1997
TRACTION CONTROL FAILED. YH
NHTSA ID
604479
Incident
Oct 1, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own