RoadVitals

2015 Forest River Surveyor

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 6, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 9, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2015 Forest River Surveyor, most frequently naming the other / unspecified and suspension categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V741000

EQUIPMENT:OTHER:LABELS

Nov 9, 2015
67 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2010-2016 Surveyor recreational trailers, models SVT243RBS and ORSVT243RBS. The affected vehicles have Federal Certification Placards that list an incorrect tire and rim size from what is actually installed on the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: If the operator installs tires that are the size that is indicated on the placard, it can cause poor vehicle handling, increasing the risk of a crash.
The remedy: Forest River will notify owners and mail them a corrected Federal placard label, free of charge. The recall began on December 2, 2015. Owners may contact Forest River customer service at 1-574-642-3119 extension 205. Forest River's number for this recall is 37-11052015-0106.
Forest River, Inc.Manufacturer number 37-11052015-0106View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedSuspension
Filed Jul 6, 2018

3 TIMES THE ENTIRE WHEEL, HUB, STUDS ASSEMBLY HAVE FLOWN OFF THE TRAVEL TRAILER WHILE ON THE HIGHWAY. TWICE IN INDIANA & ONCE IN MISSISSIPPI. THE FIRST TIME IN MISSISSIPPI I THOUGHT THE TRAILER HIT A LARGE BUMP ON THE ROAD AND THE ENTIRE TIRE ASSEMBLY WENT FLYING OFF DOWN THE HIGHWAY. THE SECOND TIME SOMEONE PULLED UP NEXT TO US IN INDIANA TO CHICAGO AND SAID YOUR TIRE IS MISSING. THE THIRD TIME IN INDIANA ANOTHER MOTORIST TOLD US WE WERE MISSING A TIRE. THE LAST 2 DIFFERENT TIMES I'VE STOPPED AT A TRUCKERS WEIGH STATION JUST TO MAKE SURE I WASN'T OVER WEIGHT. EACH WEIGHT TICKET WAS UNDER RECOMMENDED LOAD CAPACITY. THE ENTIRE TIRE, RIM, LUG NUTS, STUDS AND BREAK HUB AND FLOWN OFF FULLY ATTACHED. I'VE NEVER BEEN ABLE TO RECOVER THE TIRE SINCE I NEVER KNEW EXACTLY WHEN OR WHERE THEY HAVE FLOWN OFF TO. CAMPING WORLD WANTS TO PUT ON THE 4TH AXEL ON MY UNIT AND I DON'T WANT THEM TO PUT ON THE SAME LIPPERT AXEL BECAUSE I WILL BE GETTING THE SAME RESULT. I'VE LOOKED FOR RECALLS ON THE 2015 SURVEY MODEL#321BHTS BUT DIDN'T SEE MY V.I.N # SO THEN I STARTED THINKING THE LAST 3 AXELS WERE INSTALL AND FAILED WERE IN 2017 ONCE IN MARCH THEN AUGUST & FINALLY DECEMBER. I PURCHASED THE TRAILER NEW ON 9/21/15 WENT ON A FEW SHORT TRIPS AROUND THE TRI-STATE AREA. WENT ON A SPRING BREAK TRIP, 1 SUMMER & 1 WINTER VACATION WITH MY FAMILY. I HOPE KNOW ONE WAS HURT, INJURED OR KILLED FROM THE WHEELS FLYING OFF HITTING OTHER MOTORISTS OR LAYING IN THE ROAD CAUSING OTHER TYPES OF ACCIDENTS. I'VE HAD NO HELP FROM CAMPING WORLD IN RESOLVING THIS ISSUE OR FOREST RIVER OTHER THAN LIPPERT AXEL MFG. HAD SENT A NEW AXEL TO CAMPING WORLD TO INSTALL UNDER WARRANTY. HOW EVER I'VE HAD TO PAY FOR ALL THE BODY DAMAGE, TIRES, RIMS, AND OTHER REPAIRS. I BOUGHT A TEMP. AXEL IN MISSISSIPPI TO GET THE UNIT BACK TO CHICAGO THEN CAMPING WORLD THREW OUT MY AXEL I PURCHASED TO INSTALL THE MFG. SPECIFIED AXEL.*DT*JB*DT*TR

NHTSA ID
11109962
Incident
Dec 24, 2017
Mileage
1,000 mi
Filed Jun 24, 2015

SAFETY STRAP FOR TV WAS NOT INSTALLED WHEN UNIT MANUFACTURED. DURING TRAVEL, TV MOUNT FAILED, ALLOWING TV TO FALL TO FLOOR. TV WAS DAMAGED BEYOND REPAIR, AND CABLES FROM OTHER COMPONENTS WERE DAMAGED. SAFETY STRAPS ARE NECESSARY TO SECURE TV TO WALL WHEN RV IS MOVING.

NHTSA ID
10730227
Incident
May 22, 2015
Mileage
500 mi

Compare model years

Complaint and recall counts across every year of this model

Forest River Surveyor by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2024000—
2023000—
2022020—
2021110—
2020440—
2019410—
2018450—
2017230—
2016060—
2015Viewing210—
2014110—
2013120—
2012120—
2011020—
2010010—
2006010—
2005010—
2004210—
2003020—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.