RoadVitals

2004 Forest River Surveyor

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 15, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 7, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Forest River Surveyor, most frequently naming the other / unspecified and body & structure categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified266.7%
  • Body & structure133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V346000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 7, 2008
107,417 units potentially affected
The defect: FOREST RIVER IS RECALLING CERTAIN MY 2003-2006 MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: FOREST RIVER IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FOREST RIVER AT 1-574-389-4600.
FOREST RIVER, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 15, 2008

TL*THE CONTACT OWNS A 2007 (NA) FOREST RIVER SURVEYOR SVT303. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR HIS DOMETIC AND HAS ATTEMPTED TO REACH DOMETIC EVER SINCE. HE KEEPS GETTING AN AUTOMATED SYSTEM THAT DISCONNECTS HIM REPEATEDLY. THE SERIAL NUMBER IS 541-08981. THE FAILURE MILEAGE AND RECALL NUMBER WERE UNKNOWN.

NHTSA ID
10234364
Incident
Jul 9, 2008
Body & structureOther / unspecified
Filed Jul 31, 2007

TL*THE CONTACT OWNS A 2004 FOREST RIVER SURVEYOR. WHILE THE VEHICLE WAS PARKED, THE CONTACT LEFT THE SIDE ENTRY DOOR OPEN SO THAT AIR COULD CIRCULATE. HE AWOKE IN THE MIDDLE OF THE NIGHT TO A BURNING SMELL. THE ENTRY DOOR WAS AGAINST THE HEATER AND CAUSED IT TO MELT. WHEN THE ENTRY DOOR IS OPEN, IT RESTS AGAINST THE HEATER. THE DOORSTOP FAILS TO PREVENT THE DOOR FROM TOUCHING THE HEATER OCCASIONALLY. THE DEALER STATED THAT THERE IS NO REMEDY FOR THE FAILURE. NO OTHER VEHICLE INFORMATION IS AVAILABLE. UPDATED 02/01/08. *LJ

NHTSA ID
10197948
Incident
Jul 3, 2007

Compare model years

Complaint and recall counts across every year of this model

Forest River Surveyor by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2024000—
2023000—
2022020—
2021110—
2020440—
2019410—
2018450—
2017230—
2016060—
2015210—
2014110—
2013120—
2012120—
2011020—
2010010—
2006010—
2005010—
2004Viewing210—
2003020—
2002010—
2001010—
2000010—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.