RoadVitals

2010 Forest River Work And Play

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 8, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 14, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2010 Forest River Work And Play, most frequently naming the interior & seats and suspension categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 14, 2010
250 units potentially affected
The defect: FOREST RIVER IS RECALLING CERTAIN MODEL YEAR 2010-2011 WORK AND PLAY TRAVEL AND FIFTH WHEELS TRAILERS MANUFACTURED FROM FEBRUARY 26, 2009 THROUGH JUNE 14, 2010. THE EGRESS WINDOW MAY STICK OR REQUIRE MORE THAN 20 POUNDS OF PRESSURE TO OPEN.
The risk: IN THE EVENT OF AN EMERGENCY, AN EGRESS WINDOW MAY BE DIFFICULT TO OPEN AND MAY DELAY OR PREVENT AN OCCUPANT'S EGRESS, INCREASING THE RISK OF PERSONAL INJURY.
The remedy: DEALERS WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 19, 2010. OWNERS MAY CONTACT WORK AND PLAY CUSTOMER SERVICE AT 1-574-533-8460.
FOREST RIVER, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Aug 8, 2014

TL* THE CONTACT OWNS A 2010 WORK AND PLAY FOREST RIVER RV. THE CONTACT STATED THAT FRONT AND REAR LOCKS FAILED TO OPERATE WHEN ACCESSING THE KEY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/02/14*LJ UPDATED 3/9/15 *JS

NHTSA ID
10620874
Incident
Jan 1, 2014
Suspension
Filed Aug 18, 2010

CASE #[XXX], SUBMITTED 8-17-2010. 2010 FOREST RIVER INC, CHEROKEE GREY WOLF MODEL 19RR. U BOLTS CAME LOOSE ON BOTH AXLES ALLOWING AXLES TO MOVE OFF OF THEIR LOCATING PIN ON LEAF SPRINGS. THE WHEELS SHIFTED RIGHT ALLOWING BOTH RIGHT TIRES TO RUB ON INNER WHEEL WELL. THE CONDITION WAS DISCOVERED WHEN THE CAMPER WAS RETURNED TO THE DEALER FOR UNUSUAL TIRE WEAR AND CRACKING IN THE TIRE THREADS. THE CAMPER PURCHASED NEW ON MAY 15, 2010 AND THE CONDITION NOTED ON AUG.4, 2010 WHILE EXAMINING THE TIRES. THE DEALER HAS BEEN VERY RESPONSIVE AND FILED WARRANTY CLAIMS WITH BOTH FOREST RIVER INC. AND LIPPERT COMPONENTS INC. THE AXEL ASSEMBLY MANUFACTURER. BOTH HAVE BEEN UNRESPONSIVE TO DATE. THIS IS AN ON GOING PROBLEM WITH FOREST RIVER CAMPERS. I SHARED THE INFORMATION CONTAINED IN ODI REPORTS 10284710, 10225758 AND 10284602 WITH THE SERVICE MANAGER MAX YOUNG, WHO CONFIRMED UPON READING THE REPORTS, THAT THIS IS THE IDENTICAL PROBLEM. HE SAID LIPPERT COMPONENTS SUPPLIES THE AXLES AS SUBASSEMBLIES, WITH THE U BOLTS ALREADY INSTALLED TO FOREST RIVER. THEREFORE FOREST RIVER DOES NOT WANT TO ACCEPT RESPONSIBILITY. IT SEEMS LIKELY THAT THE U- BOLTS ARE EITHER OVERLOADED OR MATERIALLY DEFECTIVE FOR THE INSTALLATION AND APPEAR TO BE STRETCHING AND ALLOWING THE NUTS TO ROTATE. THE RESULT IS THEN THE AXLES SHIFT OUT OF POSITION. THIS CAMPER HAS APPROX. 5500 MILES OF USE IN THE 4 MONTHS OWNED. IT WAS GENTLY TOWED AND NOT ABUSED. *TR

NHTSA ID
10350396
Incident
Aug 4, 2010
Mileage
5,500 mi

Compare model years

Complaint and recall counts across every year of this model

Forest River Work And Play by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025010
2024030
2023020
2022020
2021110
2020020
2019100
2018000
2017010
2016020
2015110
2014120
2013020
2012010
2011120
2010Viewing210
2006010
2005010
2004110
2003020
2002010
2001010
2000010
1999010
1998010
1997010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.