RoadVitals

2020 Forest River Xlr Toyhauler

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 12, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 10, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Forest River Xlr Toyhauler, most frequently naming the body & structure, other / unspecified and suspension categories. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Other / unspecified133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:LABELS; TIRES; WHEELS

Dec 10, 2020
200 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2020-2021 XLR Boost Toy Hauler recreational vehicles. The Federal Placard and Cargo Carrying Capacity (CCC) label may state a lower weight than the actual weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
The risk: An inaccurate weight on the Federal Placard can cause the vehicle to be overloaded, possibly causing damage to the tires and increasing the risk of a crash.
The remedy: Forest River will notify owners and will provide a new Federal Placard and replace any damaged tires, free of charge. The recall began January 8, 2021. Owners may contact Forest River customer service at 1-574-642-0432. Forest River's number for this recall is 79-1257.
Forest River, Inc.Manufacturer number 79-1257View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecifiedSuspension
Filed Jan 12, 2021

THE NEW 2020 FOREST RIVER XLR TOYHAULER WE PURCHASED 16K+ GVWR, WAS SUPPLIED WITH 2017 DOT CODED F RATED TIRES. OBVIOUSLY THIS TRAILER SHOULD HAVE COME WITH "G" RATED TIRES FROM THE FACTORY, BUT THAT IS MOOT FOR THIS COMPLAINT. THE F RATED STERLING SPORT ST TIRES SUPPLIED ON OUR 20 XLR WERE, AS MENTIONED ABOVE, DATED 4017, MEANING 40TH WEEK OF 2017 PRODUCTION. THIS IS UNACCEPTABLE TO SHIP "NEW" TIRES OUT THAT ARE 3 YEARS OLD. THIS WAS NOT AN OLD STOCK TRAILER SITTING ON A LOT, IT WAS PURCHASED JUNE 26, 2020 (THE COVID SUMMER). BEFORE PURCHASING, I CONTACTED FOREST RIVER DIRECTLY TO REQUEST CURRENT DOT CODE TIRES ON THE TRAILER, AS I'M VERY FICKLE ABOUT TIRE WEAR/PRESSURE/AGE. AT THAT TIME THE SALESMAN FOR MY REGION NOTIFIED MY OF THE 1 YEAR UNLIMITED MILEAGE WARRANTY WOULD COVER ME FOR ANY AND ALL CONCERNS RELATED TO THE TIRE/WHEEL COMBO. I WAS NAIVE ENOUGH TO TAKE THAT AT FACE VALUE AND PURCHASE. SIX MONTHS AND 6 DAYS LATER 1/1/2021, JUST 100 MILES AWAY FROM ORLANDO, FL ON INTERSTATE 75 I HAD A TIRE DELAMINATION ON THE FRONT DRIVER'S SIDE AXLE. NOT ONLY DID THIS TIRE BLOW OUT, BUT IT DAMAGED THE SIDE WALL OF THE SECOND TIRE, MEANING I WAS TWO TIRES DOWN, WITH ONE SPARE. AFTER HUNTING DOWN A TIRE PLACE ~50 MILES AWAY WITH A CORRECT SIZE TIRE I WAS ABLE TO LIMP HOME. UPON REACHING OUT TO FOREST RIVER ABOUT THE DAMAGE TO MY CAMPER, INCLUDING A FRAME OUTRIGGER BEING RIPPED FROM THE BODY AND MANGLED, I WAS TOLD THAT ONLY THE TIRE WOULD BE REPLACED AND I WOULD HAVE TO FILE THE REPAIR AS A CLAIM ON MY INSURANCE. ALONG WITH THAT, THE STERLING SPOT ST TIRES WERE NO LONGER BEING PRODUCED AND HAD BEEN REPLACED WITH A DIFFERENT BRAND AND TREAD FROM THE LIONSHEAD BRAND. I EXPECT THIS COMPLAINT WILL DO ME NO GOOD IN CORRECTING MY CAMPER, BUT THIS COMPANY IS A JOKE AND THEIR FAULTY TIRES NEED TO BE TAKEN OFF THE ROAD, WITH CUSTOMERS RIGHTLY COMPENSTATED.

NHTSA ID
11387652
Incident
Jan 1, 2021
Mileage
6,800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

791514

STRUCTURE

The slideroom roof header is split into two pieces whereas it should be a single solid piece across the entire length of the slideroom roof. This may allow water to intrude into the vehicle.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Forest River Xlr Toyhauler by model year
YearComplaintsRecallsInvestigationsIssue Index
2024110
2023010
2022760
20211140
2020Viewing110
2019000
2018310
2017150
2016120

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.