RoadVitals

2011 Four Winds Hurricane

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Mar 4, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 10, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2011 Four Winds Hurricane, most frequently naming the electrical, other / unspecified and suspension categories. 3 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Other / unspecified133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V745000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 10, 2015
12,656 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk: Unstable entry and exit steps increase the risk of injury.
The remedy: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Thor Motor CoachManufacturer number RC000111View on NHTSA.gov
15V698000

ELECTRICAL SYSTEM

Oct 23, 2015
503 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
The risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.
The remedy: TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.
Thor Motor CoachManufacturer number RC000106View on NHTSA.gov
11V058000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Jan 25, 2011
371 units potentially affected
The defect: THOR MOTOR COACH IS RECALLING CERTAIN MODEL YEAR 2007-2010 DAMON CHALLENGER, MODEL YEAR 2008-2009 CHALLENGER PLATINUM, MODEL YEAR 2007-2011 DAYBREAK, MODEL YEAR 2010 DAYBREAK CLASSIC, MODEL YEAR 2009-2010 DAYBREAK SPORT, MODEL YEAR 2007-2009, OUTLAW AND MODEL YEAR 2011 FOUR WINDS HURRICANE, RECREATIONAL VEHICLES MANUFACTURED FROM MARCH 2007, THROUGH AUGUST 2008. THE FUEL-FILL CAP ASSEMBLIES USED TO SEAL THE UNUSED SIDE OF THE DUAL-FILL GASOLINE FUEL TANK WERE PRODUCED WITH A HOSE MATERIAL THAT DID NOT MEET DESIGN SPECIFICATIONS. DURING NORMAL USAGE THE HOSE MATERIAL MAY DETERIORATE WHICH MAY RESULT IN FUEL LEAKS.
The risk: A FUEL LEAK INCREASES THE RISK OF A FIRE WHICH MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
The remedy: NAVISTAR/WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE NAVISTAR/WORKHORSE'S DEFECT REPORT 10V-348. NAVISTAR/WORKHORSE WILL REPLACE THE ORIGINAL FUEL-FILL CAP ASSEMBLIES WITH ONES ASSEMBLED WITH HOSE MATERIAL THAT MEETS DESIGN SPECIFICATIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.
THOR MOTOR COACHView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 4, 2014
Fire reported

CLASS A MOTORHOME HAS A 110V AUTOMATIC TRANSFER SWITCH (ATS) THAT PROVIDES EITHER SHORE POWER OR ON-BOARD GENERATOR POWER TO THE COACH POWER DISTRIBUTION CENTER. THOR INDUSTRIES USED AN IOTA ITS-50R ATS ON THIS AND SEVERAL OTHER MATRON BRANDS WITHIN THEIR BUSINESS. THIS ATS BY IOTA HAS BEEN IMPLICATED IN SEVERAL ELECTRICAL FAILURES INCLUDING SMOKE AND SMALL CONTAINED FIRES AND WAS THE SUBJECT OF NHTSA RECALL 12V060000. THE REFERENCED RECALL PERTAINED TO NAVISTAR INC. DBA MONACO RV LLC WHEREIN NAVISTAR REPLACED THE DEFECTIVE ATS WITH A DIFFERENT BRAND SWITCH ON TWELVE DIFFERENT MATRON BRAND NAMES AFFECTING APPROXIMATELY 250 UNITS. THIS IOTA ITS-50R ATS FAILED IN THE SUBJECT MATRON ON 12/25/2013 RESULTING IN SMOKE DAMAGE AND SECONDARY DAMAGE TO WIRING AND OTHER COMPONENTS WHILE THE COACH WAS PLUGGED INTO A PROVEN SHORE POWER SOURCE. THE DANGER/HAZARD IS THAT THE ONBOARD GENERATOR IS USED DURING DRIVING IN HOT WEATHER TO POWER THE COACH AIR CONDITIONERS AND THE ATS COULD (AND APPARENTLY HAS) FAILED CAUSING A FIRE AND ACCIDENT. THERE IS ANECDOTAL EVIDENCE THAT OTHER MANUFACTURERS HAVE ENCOUNTERED THE SAME PROBLEM WITH THIS ATS BUT TO WHAT EXTENT IS UNKNOWN. THOR INDUSTRIES/THOR MOTORCOACH/FOUR WINDS EITHER DID OR SHOULD HAVE BEEN AWARE OF THIS TECHNICAL ISSUE FROM THEIR INDUSTRY SOURCES. LUCKILY WE WERE PARKED AT THE TIME AND IN CHURCH BUT OUR BELOVED DOGS SUFFERED FROM SOME TEMPORARY SMOKE INHALATION PROBLEMS. IN MY JUDGEMENT THESE ATS UNITS SHOULD BE REMOVED FROM SERVICE AND BANNED UNTIL A PROVEN REDESIGN IS AVAILABLE.

NHTSA ID
10567361
Incident
Dec 26, 2013
Mileage
21,500 mi
Other / unspecified
Filed Jul 19, 2011

TL* THE CONTACT OWNS A 2011 FOUR WINDS HURRICANE. THE CONTACT STATED THAT WHEN TRYING ADD AIR TO THE TIRE OR JUST CHECKING THE PRESSURE HE NOTICED THE HOLE IN THE RIM WAS TOO SMALL TO GET HIS HAND IN, TO INFLATE THE TIRES. . THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT HE NEEDED AN EXTENDER. THE RV WAS REPAIRED TO THE TUNE OF $262.83. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 1,804. UPDATED 9/19/11 *CN

NHTSA ID
10413549
Incident
Jul 18, 2011
Mileage
1,804 mi
Suspension
Filed Jun 27, 2011

TL* THE CONTACT OWNS A 2011 FOUR WINDS HURRICANE MOTOR HOME. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, BOTH OF THE FRONT WHEEL BEARINGS LOCKED, CAUSING THE VEHICLE TO ABRUPTLY STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE WHEEL BEARINGS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COVERED THE REPAIR COSTS UNDER WARRANTY. THE FAILURE MILEAGE WAS 5,000.

NHTSA ID
10409096
Incident
Jun 24, 2011
Mileage
5,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

TSB-10-008

VISIBILITY:WINDSHIELD WIPER/WASHER

FOUR WINDS INTERNATIONAL: WIPER PIVOTS HAVE BEEN INSTALLED CORRECTLY CAUSING THE WIPERS TO HAVE INCORRECT WIPE ANGLES. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Four Winds Hurricane by model year
YearComplaintsRecallsInvestigationsIssue Index
2012100—
2011Viewing330—
2010230—
2009230—
2008330—
2007420—
2006140—
2005240—
2004360—
2003141—
2002220—
2001230—
2000330—
1999510—
1997100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.