RoadVitals

2002 Four Winds Infinity

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 22, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 10, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2002 Four Winds Infinity, most frequently naming the electrical, engine and fuel system categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical116.7%
  • Engine116.7%
  • Fuel system116.7%
  • Other / unspecified116.7%
  • Tires & wheels116.7%
  • Transmission116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V204000

SERVICE BRAKES, HYDRAULIC

Jun 10, 2009
684 units potentially affected
The defect: FOUR WINDS IS RECALLING 684 MY 2002-2006 INFINITY, MY 2002-2007 WINDESPORT, MY 2004-2008 HURRICANE, MY 2006-2007 MEGALLAN AND MY 2008 FUN MOVER MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
The risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
FOUR WINDS INTERNATIONALView on NHTSA.gov
03V449000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 4, 2003
12,918 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FOUR WINDS AT 1-219-266-1111.
FOUR WINDS INTERNATIONALView on NHTSA.gov
03V069000

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP

Mar 5, 2003
3,482 units potentially affected
The defect: CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.
The risk: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.
The remedy: DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MAY 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FOUR WINDS AT 1-219-266-1111.
FOUR WINDS INTERNATIONALView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Nov 22, 2004

REC"D RECALL, DEALER HAS NO PARTS TO REPAIR. DRIVING ON FREEWAY CAR SUDDENLY LOST ALL POWER. *BF RECALL NUMBER: 03V455000 CONSUMER STATED THAT ENGINE LIGHT CAME ON. SUMMARY: ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS. CONSEQUENCE: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH. *TC

NHTSA ID
10103324
Incident
Nov 1, 2004
ElectricalOther / unspecifiedTransmission
Filed Apr 29, 2004

CONSUMER STATED THAT WHILE TRAVELING ON THE ROAD PINK OIL SPRAYED ALL OVER THE WINDSHIELD. THEY HAD TO BE TOWED TO A DEALER IN PA. AT DEALER MOTOR HOME WAS CHECKED, AND MECHANIC DETERMINED THAT THERE WAS OIL IN TRANSMISSION FUEL. CONSUMER STATED THAT OIL AND WATER WAS COMING OUT OF THE OIL DIP STICK HOLDER. MANUFACTURER WAS CALLED, AND THE PROBLEM WAS SOLVED, BUT IT COST CONSUMER $1100.00 TO BE TOWED FROM ONE STATE TO ANOTHER STATE. MANUFACTURER AUTHORIZED THE DEALER TO REPLACE TRANSMISSION. CONSUMER OBTAINED A NEW MOTOR HOME WITH A REBUILD TRANSMISSION. *AK CONSUMER ALSO HAD DIFFICULTY IN STEERING, AND DEALER REPLACED PITMAN ARM TO STABILIZE STEERING. ALSO, CLOTHING BAR COLLAPSED WHILE DRIVING AS WELL AS THE REAR-VIEW CAMERA SCREEN ON THE DASH. STOVE COVER WAS MISALIGNED AND THE DINETTE BENCH FELL. UPON INSPECTION, IT WAS DISCOVERED THAT COPPER TUBING WAS BROKEN, WHICH LOST 3/4 OF PROPANE. *LA

NHTSA ID
10063053
Incident
Sep 27, 2003
Mileage
4,028 mi
Tires & wheels
Filed Mar 27, 2003

THE RIGHT WHEEL HUB CAP WAS REPLACED TWICE. *JB

NHTSA ID
10014630
Incident
Mar 27, 2003
Fuel system
Filed Jul 10, 2002

FOUR WINDS HAD DETERMINED THAT A DEFECT MAY BE PRESENT ON CERTAIN 2002 MODEL WIND SPORT AND INFINITY MOTOR HOMES MANUFACTURED BETWEEN JULY, 2001 AND MAY, 2002. ALL MOTOR HOMES THAT MAY BE AFFECTED BY THIS DEFECT ARE IDENTIFIED BY THE LAST FIVE DIGITS OF THE SERIAL NUMBER WITHIN THE RANGE FROM 10200 THROUGH 11232. HOWEVER, NOT ALL OF THE MOTOR HOMES INCLUDED WITHIN THIS RANGE ARE COVERED BY THIS RECALL BECAUSE OTHER FOUR WIND MODELS THAT DO NOT CONTAIN THE DEFECT ALSO HAD THE LAST FIVE DIGITS OF THEIR SERIAL NUMBERS WITHIN THIS RANGE. THE TOTAL NUMBER OF MOTOR HOMES SUBJECT TO THIS RECALL IS 356. THE MANUFACTURER STATED THAT THE INDEPENDENT MOVEMENT BETWEEN THE CHASSIS FRAME AND THE MOTOR HOME BODY MAY CAUSE THE COPPER TUBING OR THE MANIFOLD PIPE TO SPLIT OR CRACK. (02V-157). *YH

NHTSA ID
566637

Compare model years

Complaint and recall counts across every year of this model

Four Winds Infinity by model year
YearComplaintsRecallsInvestigationsIssue Index
2006130—
2005050—
2004460—
2003161—
2002Viewing430—
2001040—
2000030—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.