RoadVitals

2004 Four Winds Infinity

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 16, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2004 Four Winds Infinity, most frequently naming the brakes, body & structure and driver assistance categories. 6 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes233.3%
  • Body & structure116.7%
  • Driver assistance116.7%
  • Electrical116.7%
  • Engine116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V758000

EQUIPMENT

Nov 22, 2017
110,400 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor CoachView on NHTSA.gov
09V204000

SERVICE BRAKES, HYDRAULIC

Jun 10, 2009
684 units potentially affected
The defect: FOUR WINDS IS RECALLING 684 MY 2002-2006 INFINITY, MY 2002-2007 WINDESPORT, MY 2004-2008 HURRICANE, MY 2006-2007 MEGALLAN AND MY 2008 FUN MOVER MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
The risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
FOUR WINDS INTERNATIONALView on NHTSA.gov
06V351000

ENGINE AND ENGINE COOLING

Sep 13, 2006
692 units potentially affected
The defect: ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GM 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.
The risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.
The remedy: CHEVROLET AND WORKHORSE ARE HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225 AND 06V289). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, WORKHORSE AT 877-294-6773 OR THOR INDUSTRIES AT 937-596-6849.
FOUR WINDS INTERNATIONALView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureDriver assistanceEngine
Filed Nov 16, 2017

THERE IS SOME KIND OF NOISE COMING OUT THE ENGINE WHEN I START THE CAR, ON THE TOP OF MY DASHBOARD THERE IS ANOTHER NOISE THAT I DON,T KNOW WHAT IS THAT EVERY TIME I START MY CAR ENGINE, ALSO THE SPEED OF THE CAR IS AN CONTROLLABLE, IS NOT SPEED UP ACCORDING TO THE WAY SUPPOSED TO. THAT HAPPENED IN ALL STREETS AND HIGHWAYS.

NHTSA ID
11046880
Incident
Sep 12, 2016
Brakes
Filed Feb 25, 2008
Fire reported

TL*THE CONTACT OWNS A 2004 FOUR WINDS INFINITY. WHILE APPROACHING A RED LIGHT AT APPROXIMATELY 25 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT EXTENDED STRAIGHT TO THE FLOOR. THE VEHICLE DID NOT STOP NORMALLY AND WAS SHUT OFF AND THEN RESTARTED. THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT. THE CONTACT DROVE THE VEHICLE TO HER CAMP SITE AND DISCOVERED THAT THE REAR PASSENGER SIDE WHEEL WAS HOT. SHE ALSO NOTICED A BURNING SMELL COMING FROM THE WHEEL. THE VEHICLE WAS TAKEN TO A MECHANIC AND THEY REPLACED THE BRAKE ROTORS AND CALIPERS. THERE IS AN OPEN AND CLOSED INVESTIGATION (PE07032) REGARDING THE FAILURE. ON DECEMBER 15, 2008 WHILE DRIVING ON THE HIGHWAY SHE WAS INFORMED THAT FRONT OF THE RV WAS BURNING. SHE PULLED OVER AND NOTICED THAT THE RIGHT AND LEFT FRONT ROTORS OVER HEATED. SHE ALLOWED THEM TO COOL DOWN AND PROCEEDED TO THE CAMP GROUND. SHE COULD FEEL THE VEHICLE PULLING TO THE RIGHT SIDE; HOWEVER, SHE WAS ABLE TO REACH HER DESTINATION WITH THE BRAKES OPERATING NORMALLY. SHE WILL TAKE THE RV TO THE DEALER ON DECEMBER 29, 2008. IN MARCH 2008 SHE HAD ALL OF THE BRAKE PADS REPLACED, ALL OF THE ROTORS AND CALIPERS WERE CLEANED AND ROTATED. THE RV WAS SERVICED THREE TIMES BEFORE LEAVING PENNSYLVANIA. SHE PAID $1,347.00 FOR MAINTENANCE AND REPAIRS TO AVOID FUTURE FAILURES. THE DEALERS ARE NOT PROPERLY CORRECTING THE ABS FAILURE TO AVOID IT FROM RECURRING. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 16,598. UPDATED 04/21/08 *BF

NHTSA ID
10219084
Incident
Dec 20, 2007
Mileage
16,598 mi
Brakes
Filed Sep 5, 2007

TL*THE CONTACT OWNS A 2004 FOUR WINDS INFINITY. WHILE DRIVING 5-10 MPH, THE CONTACT NOTICED A BURNING SMELL WHEN HE DEPRESSED THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE AROMA. THERE IS A DEFECT INVESTIGATION FOR THE SERVICE BRAKES (NHTSA ACTION NUMBER PE07032). THE ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 14,500. UPDATED 09/25/07 *TR

NHTSA ID
10201902
Incident
Jan 14, 2007
Mileage
10,000 mi
Electrical
Filed Oct 7, 2006

LOST ALL ELECTRICAL POWER TO MOTOR HOME. THEREFORE ENGINE STALLED AND HAD NO POWER BRAKES OR STEERING. WAS ONLY GOING ABOUT 5 MILES PER HOUR BUT, HAD A DIFFICULT TIME STOPPING THE MOTOR HOME WITH BOTH THE FOOT BRAKE AND PARKING BRAKE BEING APPLIED. *JB

NHTSA ID
10170186
Incident
Oct 5, 2006
Mileage
25,775 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Four Winds Infinity by model year
YearComplaintsRecallsInvestigationsIssue Index
2006130—
2005050—
2004Viewing460—
2003161—
2002430—
2001040—
2000030—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.