RoadVitals

2003 Four Winds Infinity

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 16, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2003 Four Winds Infinity, most frequently naming the visibility category. 6 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V758000

EQUIPMENT

Nov 22, 2017
110,400 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor CoachView on NHTSA.gov
09V204000

SERVICE BRAKES, HYDRAULIC

Jun 10, 2009
684 units potentially affected
The defect: FOUR WINDS IS RECALLING 684 MY 2002-2006 INFINITY, MY 2002-2007 WINDESPORT, MY 2004-2008 HURRICANE, MY 2006-2007 MEGALLAN AND MY 2008 FUN MOVER MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
The risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
FOUR WINDS INTERNATIONALView on NHTSA.gov
06V093000

ELECTRICAL SYSTEM

Mar 30, 2006
461 units potentially affected
The defect: CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 101 "CONTROLS AND DISPLAYS" AND 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.
The risk: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.
The remedy: WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN AND REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR FOUR WINDS AT 574-266-1111.
FOUR WINDS INTERNATIONALView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04025ClosedPreliminary Evaluation

INCORRECT ELECTRICAL CIRCUIT BREAKER

Opened Mar 15, 2004
Closed Apr 27, 2004

IN LATE FEBRUARY 2004,FOUR WINDS INTERNATIONAL NOTIFIED OWNERS OF CERTAIN MOTORHOMES BY LETTER THAT THERE WAS A NEED TO REPLACE THE FACTORY INSTALLED CIRCUIT BREAKER DUE TO AN OVERRATED CIRCUIT BREAKER BEING INSTALLED AT THE FACTORY.THIS ISSUE REPORTEDLY AFFECTS THE 110 VOLT (HOUSE CURRENT) SYSTEM OF THE COACH AND WOULD SUBJECT THE WIRES TO EXCESSIVE AMPERAGE AND OVERHEATING AND POSSIBLY CAUSE A THERMAL EVENT, INSTEAD OF ACTIVATING THE CIRCUIT BREAKER AND INTERRUTING THE CURRENT FLOW IN THE EVENT OF A CIRCUIT FAULT BEING DETECTED IN THE ELECTRICAL SYSTEM.FOUR WINDS HAS AGREED TO INITIATE A SAFETY RECALL AND REPLACE THE BREAKERS ON ALL THE AFFECTED MOTOR HOMES WITH ONE OF PROPER AMPERAGE.THE ACTION TAKEN BY FOUR WINDS RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.A COPY OF THE RECALL IS ATTACHED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

ELECTRICAL SYSTEM:WIRINGLed to recall 04V139000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Mar 16, 2016

MY DASHBOARD IS MELTING IN THE SUN A BLACK SLIME IS OZZING OUT MAKING IT VERY SHINY AND HARD TO SEE OUT THE WINDSHIELD ALSO THERE IS A FUMES AND A STICKIE SUBSTANCE THAT WILL COME OFF ON YOUR HANDS IF YOU TOUCH IT,HAVE TO WASH YOUR HANDS IN HOT SOAPIE WATER TO GET OFF

NHTSA ID
10850040
Incident
Jan 1, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Four Winds Infinity by model year
YearComplaintsRecallsInvestigationsIssue Index
2006130—
2005050—
2004460—
2003Viewing161—
2002430—
2001040—
2000030—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.