RoadVitals

2011 Four Winds Serrano Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 8, 2013
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 30, 2012

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2011 Four Winds Serrano. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Visibility
Filed May 8, 2013

WHILE DRIVING IN FLORIDA AFTER PURCHASING THE RV, I RAN INTO A LIGHT RAINSTORM. THE WINDSHIELD WIPERS WERE IN INTERMITTENT MODE AND STOPPED WORKING AFTER A FEW MINUTES OF OPERATION. I COULDN'T GET THE WIPERS TO WORK UNLESS I PUT THEM IN "FAST" MODE. AFTER THE RAIN STOPPED WE DROVE FOR ABOUT AN HOUR AND RAN INTO ANOTHER RAIN SHOWER. THE WIPERS STARTED WORKING AGAIN IN INTERMITTENT MODE WHEN WE RAN INTO ANOTHER RAIN SHOWER. WITHIN TWO OR THREE MINUTES, THEY STOPPED WORKING EXCEPT IN "FAST" MODE. A SERVICE TECHNICIAN AT A CAMPING WORLD SERVICE CENTER SAID HE HEARD ABOUT THIS PROBLEM AND BELIEVED WATER WAS LEAKING IN AROUND THE WIPER MOUNTING POINT ON THE COACH AND CAUSING A SHORT IN THE MOTOR MECHANISM. *TR

NHTSA ID
10511082
Incident
Apr 8, 2013
Mileage
5,700 mi
Visibility
Filed Dec 30, 2012

WHILE DRIVING IN A LIGHT RAIN WITH THE WINDSHIELD WIPERS IN PULSE MODE, THEY STOPPED WORKING. WAS NOT ABLE TO GET WORKING EXCEPT IN HIGH SPEED MODE. AFTER STOPPING IN REST AREA FOR APPROXIMATELY 20 MINUTES, THEY BEGAN TO WORK AGAIN UNTIL BACK ON THE ROAD. AFTER APPROXIMATELY 15 MINUTES THEY QUITE AGAIN EXCEPT IN HIGH SPEED MODE. THE PROBLEM ALSO OCCURRED IN OCTOBER 2011 DURING TRIP TO EAST COAST. ON JUNE 25, 2012 AT 6,345 MILTES TOOK RV TO WORKHORSE WARRANTY CENTER FOR REPAIR. WIPER MODULE AND MOTOR WAS REPLACED. ON TRIP TO FLORIDA THE FIRST OF NOVEMBER 2012, THEY AGAIN STOPPED WORKING EXCEPT FOR THE HIGH SPEED MODE AT THE FIRST SIGN OF RAIN. HAVE TALKED TO OTHER OWNERS OF RVS WITH WORKHORSE CHASSIS AND THEY ARE ALSO HAVING TO SAME PROBLEMS. *TR

NHTSA ID
10490509
Incident
Aug 19, 2011
Mileage
1,200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .