RoadVitals

2020 Frazer Ram 5500 Chassis

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 11, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 28, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Frazer Ram 5500 Chassis, most frequently naming the brakes and driver assistance categories. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Driver assistance150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V313000

SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; SUSPENSION:REAR

May 28, 2020
76 units potentially affected
The defect: Frazer is recalling certain 2019-2020 emergency vehicles built on RAM 4500 and 5500 chassis, equipped with certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
The risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
The remedy: Frazer will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall is expected to begin June 1, 2020. Owners may contact Frazer customer service at 1-888-372-9371.
FrazerView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed Apr 11, 2026

They replaced a module. The night I picked up my vehicle from the Dodge dealership in Bessemer, Alabama, after the Door Control Module was replaced, the ABS and traction control lights activated. I called the shop the next morning, and they instructed me to continue driving they should go off. The lights went off briefly, but soon returned, prompting me to contact Fiat Chrysler corporate. When corporate directed me back to the dealership, the shop stated they could not see the vehicle for a significant period. I attempted to take the truck to other repair facilities, but they refused to work on it, stating they would not touch another shop's unresolved electrical issues. Operating a commercial vehicle while the transmission and braking systems receive invalid signals—especially after being told to keep driving and being unable to find a shop willing to fix the dealership's error—presents a severe safety risk. The truck is sending "invalid data" to the transmission, confirming a network communication failure that began exactly when the door module was installed. This conflict causes shorts in the ABS pumps and modules. Other Dodge dealerships will not touch the unresolved electrical problems. I demand that Fiat Chrysler resolve these recurring electrical failures i am spending alot of money repairing something that start after they did work to it. Even after i reported it to them. They have several tickets created for this issue. There was a recall for this same issue on other Ram trucks why it stopped with these i dont know.There are plenty Ram trucks that's dealing with this Abs issue. I have a 2018 Ram 3500 that has the recall but the fix is not available yet.This could be very dangerous.

NHTSA ID
11730532
Incident
Apr 10, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Recall 20E031

SUSPENSION:REAR:SPRINGS

Notification to affect dealers in regards to LiquidSpring Suspension Recall Notice 20E031. LiquidSpring rear suspension systems are purchased and installed by Braun Industries.

LS Brake Mod.

SERVICE BRAKES; SUSPENSION:REAR:SPRINGS

LiquidSpring brake line modification instructions for vehicles affected by LiquidSpring recall notice 20E031. Illustrates required processes for repairing affected vehicle rear braking system.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Frazer Ram 5500 Chassis by model year
YearComplaintsRecallsInvestigationsIssue Index
2020Viewing110—
2019010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.