2020 Frazer Ram 5500 Chassis Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Frazer Ram 5500 Chassis, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes150.0%
- Driver assistance150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
They replaced a module. The night I picked up my vehicle from the Dodge dealership in Bessemer, Alabama, after the Door Control Module was replaced, the ABS and traction control lights activated. I called the shop the next morning, and they instructed me to continue driving they should go off. The lights went off briefly, but soon returned, prompting me to contact Fiat Chrysler corporate. When corporate directed me back to the dealership, the shop stated they could not see the vehicle for a significant period. I attempted to take the truck to other repair facilities, but they refused to work on it, stating they would not touch another shop's unresolved electrical issues. Operating a commercial vehicle while the transmission and braking systems receive invalid signals—especially after being told to keep driving and being unable to find a shop willing to fix the dealership's error—presents a severe safety risk. The truck is sending "invalid data" to the transmission, confirming a network communication failure that began exactly when the door module was installed. This conflict causes shorts in the ABS pumps and modules. Other Dodge dealerships will not touch the unresolved electrical problems. I demand that Fiat Chrysler resolve these recurring electrical failures i am spending alot of money repairing something that start after they did work to it. Even after i reported it to them. They have several tickets created for this issue. There was a recall for this same issue on other Ram trucks why it stopped with these i dont know.There are plenty Ram trucks that's dealing with this Abs issue. I have a 2018 Ram 3500 that has the recall but the fix is not available yet.This could be very dangerous.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
They replaced a module. The night I picked up my vehicle from the Dodge dealership in Bessemer, Alabama, after the Door Control Module was replaced, the ABS and traction control lights activated. I called the shop the next morning, and they instructed me to continue driving they should go off. The lights went off briefly, but soon returned, prompting me to contact Fiat Chrysler corporate. When corporate directed me back to the dealership, the shop stated they could not see the vehicle for a significant period. I attempted to take the truck to other repair facilities, but they refused to work on it, stating they would not touch another shop's unresolved electrical issues. Operating a commercial vehicle while the transmission and braking systems receive invalid signals—especially after being told to keep driving and being unable to find a shop willing to fix the dealership's error—presents a severe safety risk. The truck is sending "invalid data" to the transmission, confirming a network communication failure that began exactly when the door module was installed. This conflict causes shorts in the ABS pumps and modules. Other Dodge dealerships will not touch the unresolved electrical problems. I demand that Fiat Chrysler resolve these recurring electrical failures i am spending alot of money repairing something that start after they did work to it. Even after i reported it to them. They have several tickets created for this issue. There was a recall for this same issue on other Ram trucks why it stopped with these i dont know.There are plenty Ram trucks that's dealing with this Abs issue. I have a 2018 Ram 3500 that has the recall but the fix is not available yet.This could be very dangerous.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .