RoadVitals

2020 Frazer Ram 5500 Chassis Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 11, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Apr 11, 2026

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2020 Frazer Ram 5500 Chassis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

BrakesDriver assistance
Filed Apr 11, 2026

They replaced a module. The night I picked up my vehicle from the Dodge dealership in Bessemer, Alabama, after the Door Control Module was replaced, the ABS and traction control lights activated. I called the shop the next morning, and they instructed me to continue driving they should go off. The lights went off briefly, but soon returned, prompting me to contact Fiat Chrysler corporate. When corporate directed me back to the dealership, the shop stated they could not see the vehicle for a significant period. I attempted to take the truck to other repair facilities, but they refused to work on it, stating they would not touch another shop's unresolved electrical issues. Operating a commercial vehicle while the transmission and braking systems receive invalid signals—especially after being told to keep driving and being unable to find a shop willing to fix the dealership's error—presents a severe safety risk. The truck is sending "invalid data" to the transmission, confirming a network communication failure that began exactly when the door module was installed. This conflict causes shorts in the ABS pumps and modules. Other Dodge dealerships will not touch the unresolved electrical problems. I demand that Fiat Chrysler resolve these recurring electrical failures i am spending alot of money repairing something that start after they did work to it. Even after i reported it to them. They have several tickets created for this issue. There was a recall for this same issue on other Ram trucks why it stopped with these i dont know.There are plenty Ram trucks that's dealing with this Abs issue. I have a 2018 Ram 3500 that has the recall but the fix is not available yet.This could be very dangerous.

NHTSA ID
11730532
Incident
Apr 10, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .