RoadVitals

2016 Freightliner X-Line Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Sep 2, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Aug 12, 2016

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2016 Freightliner X-Line. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Body & structure
Filed Sep 2, 2025

The body of our class A diesel motorhome is breaking loose from the chassis. The welds on two of the back brackets that hold the body to the frame have broken loose from the frame. As I round corners, especially in round-a-bouts, there is loud banging and grinding sounds from the back of the motorhome as the body slides from side to side. If this continues it could compromise hydraulic hoses and wiring and at worst the slide far enough to cause major accident.

NHTSA ID
11684544
Incident
Aug 28, 2025
Body & structure
Filed Jan 17, 2023

The contact owns a 2016 Thor Motor Coach Tuscany constructed on a 2017 Freightliner XC-R chassis. The contact stated while driving 50 MPH, the door to the motorhome detached from the body. The contact pulled over on the side of the road and re-attached the door. The vehicle was taken to the dealer and the door was replaced; however, the failure recurred. The manufacturer was not contacted. The failure mileage was 27,000.

NHTSA ID
11502280
Incident
Dec 17, 2021
Mileage
27,000 mi
Body & structure
Filed Jul 25, 2019

WE ARE RECENTLY AWARE OF THE JULY 3, 2019 NHTSA SAFETY RECALL (CAMPAIGN NUMBER: 19V512000) INVOLVING DOOR LATCHES ON 2018-19 FORZA MODELS. THE PROBLEM OF EXTERIOR STORAGE COMPARTMENT DOORS OPENING WHILE DRIVING ALSO EFFECTS OUR 2016 ITASCA SOLEI. THE SOLEI AND FORZA AT THE TIME WERE ESSENTIALLY IDENTICAL MODELS BUILT BY WINNEBAGO. SINCE PURCHASE IN 2015 WE HAVE HAD NUMEROUS INSTANCES OF LOCKED DOORS OPENING WHILE MOVING. SEVERAL TIMES MOTORISTS HAVE ALERTED US TO OPEN DOORS AS WE TRAVELLED. THE PROBLEM BECAME LESS FREQUENT AS WE GAINED PROFICIENCY WITH LATCH ADJUSTMENTS, BUT NEVER THE LESS CONTINUES. WE DON'T TRUST THE SECURITY OF OUR DOOR LATCHES AND OUT OF NECESSITY RELY ON BUNGEE CORDS TO RETAIN CONTENTS IN SEVERAL COMPARTMENTS. *DT*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID
11234713
Incident
Jul 30, 2015
Visibility
Filed Jul 11, 2019

WE WERE DRIVING OUR 40 FT MOTORHOME DOWN HIGHWAY 491 IN NEW MEXICO AT APPROXIMATELY 60 MPH HEADING SOUTH TOWARD SHIPROCK, NM, WHEN THE ELECTRICALLY CONTROLLED DAY/NIGHT SHADE ON THE WINDSHIELD CAME CRASHING DOWN ONTO THE DASH, RIPPING ELECTRICAL WIRING TOTALLY OUT. UNIT PROBABLY WEIGHED 10 - 12 POUNDS. I STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE DUE TO THE SHOCK OF THE INCIDENT AND TO REALIZE WHAT HAD JUST HAPPENED. ENTIRE SHADE SYSTEM WAS NOW LAYING ON DASHBOARD. FORTUNATELY I WAS NOT DRIVING INTO THE DIRECTION OF THE SUN AND NO ONE WAS INJURED. HOWEVER THIS INCIDENT IS ONLY ONE OF SEVERAL INSTANCES OF ITEMS BEING DETACHED WHILE DRIVING. EACH INCIDENCE ACTS TO DIVERT THE DRIVERS ATTENTION FROM THE ROAD. *DT *DT CONSUMER STATED DEALER WAS CONTACTED AND THEY ARE REPLACING THE SHADE.*JB CONSUMER STATED ATTACHED ARE SOME PHOTOS OF THE SHADE AFTER I DRILLED THROUGH THE RAIL AND THE CLIPS TO REATTACHED IT BECAUSE WE WERE 2000 MILES FROM HOME AND NO PARTS WERE AVAILABLE TO REPLACE THE CLIPS. PARTS ARE ONLY AVAILABLE FROM THOR AS AN ORDER THROUGH ONE OF THEIR DEALERS. THOR DOESN'T SELL THEIR PARTS TO OWNERS DIRECTLY. I HAVE INCLUDED SEVERAL PICTURES OF THE CLIPS WHICH FAILED. THESE CLIPS ARE INSTALLED ON THE OVERHEAD JUST REAR OF THE WINDSHIELD AND THEY HOLD THE RAIL WHICH THE SHADES ARE ATTACHED TO. THE RAIL IS APPROXIMATELY 96 INCHES LONG AND IS MADE OF EXTRUDED ALUMINUM. END PIECES ARE THEN ATTACHED TO THE RAIE AT 90 DEGREES ANGLE TO HOLD THE 2 SHADE ROLLERS. DRIVE MOTORS ARE INSIDE ROLLERS WHICH MOVE SHADES UP/DOWN.*JB

NHTSA ID
11230982
Incident
Jul 10, 2019
Mileage
19,000 mi
Body & structure
Filed Aug 12, 2016

COMPARTMENT DOORS COME OPEN WHILE DRIVING ON HIGHWAY.

NHTSA ID
10895258
Incident
Apr 3, 2016
Mileage
1,640 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .