2016 Freightliner X-Line Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2016 Freightliner X-Line, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure480.0%
- Visibility120.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The body of our class A diesel motorhome is breaking loose from the chassis. The welds on two of the back brackets that hold the body to the frame have broken loose from the frame. As I round corners, especially in round-a-bouts, there is loud banging and grinding sounds from the back of the motorhome as the body slides from side to side. If this continues it could compromise hydraulic hoses and wiring and at worst the slide far enough to cause major accident.
The contact owns a 2016 Thor Motor Coach Tuscany constructed on a 2017 Freightliner XC-R chassis. The contact stated while driving 50 MPH, the door to the motorhome detached from the body. The contact pulled over on the side of the road and re-attached the door. The vehicle was taken to the dealer and the door was replaced; however, the failure recurred. The manufacturer was not contacted. The failure mileage was 27,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WE WERE DRIVING OUR 40 FT MOTORHOME DOWN HIGHWAY 491 IN NEW MEXICO AT APPROXIMATELY 60 MPH HEADING SOUTH TOWARD SHIPROCK, NM, WHEN THE ELECTRICALLY CONTROLLED DAY/NIGHT SHADE ON THE WINDSHIELD CAME CRASHING DOWN ONTO THE DASH, RIPPING ELECTRICAL WIRING TOTALLY OUT. UNIT PROBABLY WEIGHED 10 - 12 POUNDS. I STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE DUE TO THE SHOCK OF THE INCIDENT AND TO REALIZE WHAT HAD JUST HAPPENED. ENTIRE SHADE SYSTEM WAS NOW LAYING ON DASHBOARD. FORTUNATELY I WAS NOT DRIVING INTO THE DIRECTION OF THE SUN AND NO ONE WAS INJURED. HOWEVER THIS INCIDENT IS ONLY ONE OF SEVERAL INSTANCES OF ITEMS BEING DETACHED WHILE DRIVING. EACH INCIDENCE ACTS TO DIVERT THE DRIVERS ATTENTION FROM THE ROAD. *DT *DT CONSUMER STATED DEALER WAS CONTACTED AND THEY ARE REPLACING THE SHADE.*JB CONSUMER STATED ATTACHED ARE SOME PHOTOS OF THE SHADE AFTER I DRILLED THROUGH THE RAIL AND THE CLIPS TO REATTACHED IT BECAUSE WE WERE 2000 MILES FROM HOME AND NO PARTS WERE AVAILABLE TO REPLACE THE CLIPS. PARTS ARE ONLY AVAILABLE FROM THOR AS AN ORDER THROUGH ONE OF THEIR DEALERS. THOR DOESN'T SELL THEIR PARTS TO OWNERS DIRECTLY. I HAVE INCLUDED SEVERAL PICTURES OF THE CLIPS WHICH FAILED. THESE CLIPS ARE INSTALLED ON THE OVERHEAD JUST REAR OF THE WINDSHIELD AND THEY HOLD THE RAIL WHICH THE SHADES ARE ATTACHED TO. THE RAIL IS APPROXIMATELY 96 INCHES LONG AND IS MADE OF EXTRUDED ALUMINUM. END PIECES ARE THEN ATTACHED TO THE RAIE AT 90 DEGREES ANGLE TO HOLD THE 2 SHADE ROLLERS. DRIVE MOTORS ARE INSIDE ROLLERS WHICH MOVE SHADES UP/DOWN.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .