RoadVitals

Frontline Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 2016–2020

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Frontline model year it names.
0
Safety recallsDistinct NHTSA recall campaigns covering at least one Frontline model year. One campaign can cover several models and many model years; it is counted once here.
5
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Models coveredModels with at least one model year that has enough NHTSA data to publish.
6
5 model years

Overview

Our database holds no NHTSA owner-reported complaints for Frontline. Our database also holds 5 safety recall campaigns covering at least one Frontline model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Frontline models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Frontline models with published safety data
ModelModel yearsComplaintsRecalls
C-252018–201901
C-35X2018–201901
C-45X-32018–201901
Encore Rescue2018–201901
Type I2016–202004
Type Iii2016–201802

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 5 newest campaigns covering a Frontline vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V284000Type I

SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; SUSPENSION:REARREV Ambulance Group Orlando, Inc. (REV) is recalling certain 2018-2020 Type 1 ambulances built on Ram 4500 and 5500 chassis equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF and DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

19V2800004 Frontline models

EXTERIOR LIGHTING:BRAKE LIGHTSPierce Manufacturing (Pierce) is 2018-2019 Frontline C-35X, C-25, C-45X-3 and Encore Rescue vehicles equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

18V602000Type I, Type Iii

EXTERIOR LIGHTING:BRAKE LIGHTSREV Ambulance Group Orland, Inc. (REV) is recalling certain 2017-2018 Road Rescue, Marque, Wheeled Coach, Frontline, and McCoy Miller Type I and Type III ambulances, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

17V131000Type I

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSREV Ambulance Group Orlando, INC. (REV) is recalling certain 2017 Wheeled Coach Type I, McCoy-Miller Type I, Frontline Type I, Marque Type I, and Road Rescue Type I ambulances, built on Ford F-350, F-450, or F-550 chassis equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.) made by LiquidSpring. Due to an incorrect torque specification, the rear brake caliper banjo bolts may have been overtightened.

16V718000Type I, Type Iii

SEATSREV Ambulance Group Orlando, INC (REV) is recalling certain model year 2016-2017 Marque Type III, Road Rescue Type I, Road Rescue Type III, Wheeled Coach Type I, Wheeled Coach Type III, Frontline Type I, Frontline Type III, McCoy Miller Type I, and McCoy Miller Type III ambulances manufactured January 1, 2016, to September 30, 2016. Due to a problem with the seat tracks, the attendant seat(s) on the affected vehicles may unexpectedly move in a rapid deceleration event such as a crash.

Browse by model year

Every year with at least one publishable Frontline model year

Data sources