RoadVitals

2002 Gem Nev

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 12, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 21, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2002 Gem Nev, most frequently naming the electrical, body & structure and brakes categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical360.0%
  • Body & structure120.0%
  • Brakes120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM

Jun 21, 2006
27,350 units potentially affected
The defect: ON CERTAIN 2 AND 4 PASSENGER, SHORT AND LONG BED LOW SPEED VEHICLES, THE 12 VOLT OUTPUT FROM THE AUXILIARY CARD CIRCUIT BOARD (A DC VOLTAGE TO DC VOLTAGE CONVERTER) MAY BECOME INOPERATIVE AND RESULT IN LOSS OF HEADLAMP, TAIL LAMP AND TURN SIGNAL LAMP FUNCTIONS.
The risk: A LOSS OF HEADLAMPS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH. IF THERE IS A LOSS OF TAIL LAMP OR TURN SIGNAL LAMP FUNCTION, A FOLLOWING DRIVER MAY NOT KNOW WHEN THE BRAKES HAVE BEEN APPLIED OR THAT THE VEHICLE IN FRONT IS TURNING, A REAR-END CRASH COULD OCCUR WITHOUT PRIOR WARNING.
The remedy: DEALERS WILL REPLACE THE AUXILIARY CARDS, INSTALL A SPLASH/SPRAY PROTECTION, AND ADJUST THE DASH SEAL FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS MAY CONTACT GLOBAL ELECTRIC AT 888-871-4367.
GLOBAL ELECTRIC MOTORCARS, LLCManufacturer number 002View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesElectrical
Filed Jun 12, 2024

Waev, who is the current parent company of Global Electric Motorcars (GEM), has indicated to me that they are no longer responsible for performing NHTSA Recall # 06V-222000. The reason provided is the recall was issued in a safety bulletin from 2011, and Waev is claiming they are no longer liable for this recall due to the lack of available parts from reputable suppliers. I am aware of at least 2 reputable suppliers that have the kit available but Waev is refusing to order the kit from them. I am ready to file a Class Action Lawsuit. Before I proceed, I want to confirm that Waev is still liable for this safety recall, and that it does not expire. I don’t want my vehicle catching on fire. This is a serious safety concern.

NHTSA ID
11593886
Incident
May 7, 2024
Electrical
Filed Nov 9, 2023

I have two unrepaired recalls that are still open, however, I can't find a dealer that will complete the recalls on my vehicle.

NHTSA ID
11554381
Incident
Nov 9, 2023
Body & structure
Filed Nov 28, 2007

2002 GLOBAL ELECTRIC MOTORCAR WITH BROKEN FRAME. CONSUMER STATED THAT THE REAR OF THE FRAME THAT HOLDS THE REAR AXLE BROKE IN TWO PLACES. HE STATES OTHER PEOPLE HAD THE SAME PROBLEM. *KB

NHTSA ID
10210570
Incident
Jan 1, 1901
Electrical
Filed Apr 25, 2007

TL*THE CONTACT OWNS A 2002 GEM NEV. THE CONTACT RECEIVED RECALL NOTICE # 06V222000 REGARDING THE ELECTRICAL SYSTEM IN JANUARY 2007. SHE CALLED THE DEALER FOUR TIMES TO SCHEDULE AN APPOINTMENT FOR THE REPAIR. THE TECHNICIAN CALLED HER BACK TO SCHEDULE, BUT HE NEVER CALLED BACK TO CONFIRM. THE CONTACT STATED THAT SHE WAITED TOO LONG TO HAVE THE RECALL REPAIR PERFORMED. PRESENTLY, NO FAILURES HAVE OCCURRED. THE CURRENT MILEAGE IS 1,250, AND THE FAILURE MILEAGE WAS UNKNOWN.*AK

NHTSA ID
10188819
Incident
Jan 1, 2007

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100519

STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

97A2001

STRUCTURE:BODY:DOOR

GEM: INSTALLATION OF THE RIV NUT AS A REPLACEMENT TO THE RUBBER WELL NUT FOR THE FRAMED CANVAS DOOR OPTION. IN THE EVENT OF PART FAILURE, THE RUBBER WELL NUT WILL NEED TO BE REPLACED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gem Nev by model year
YearComplaintsRecallsInvestigationsIssue Index
2009001
2007111
2006111
2005001
2004011
2003211
2002Viewing411
2001211
2000211
1999111

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.