RoadVitals

2002 Geo Tracker

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 26, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Geo Tracker. 59 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Oct 26, 2002
Crash reported1 injury reported

CAR WAS STRUCK FROM REAR AT 45-55 MPH WHILE STOPPED AT A LIGHT, KNOCKED CAR DIRECTLY INTO CAR AHEAD. MINI-COOPER COLLAPASED IN BOTH FRONT AND REAR. DRIVER THROW INTO STREERING WHEEL AND WINDSHIELD. NO DOUBT FRONT AIR BAGS SHOULD HAVE DEPLOYED. CAR HAD BEEN INTO DEALER TWICE IN LAST 3 MONTHS WITH A COMPLAINT THAT THE AIR BAG INDICATOR LIGHT WAS STAYING ON. VEHICLE IS TOTALLED, DRIVER (MY SON) INJURIED. WE HAVE CONTACTED BMW AND THEY SAY THEY WILL SEND OUT SOMEONE SOON TO REVIEW. WE HAVE SECURED THE VEHICLE BECAUSE WE BELIEVE THAT THERE WAS A DEFECT THAT IS DIRECTLY RELATED TO THE INJURIES SUSTAINED BY MY SON. HIS FACIAL/NECK INJURIES WOULD MOST LIKELY HAVE BEEN NOMINAL AT BEST HAD THE AIR BAGS PROPERLY DEPLOYED. WE BELIEVE THAT THIS VEHICLE BEING AS NEW AS IT IS MAY NOT HAVE ALL ITS BUGS IRONED OUT. WE HAVE HAD SEVERAL BODY SHOPS AND AUTO PEOPLE LOOK AT THEY VEHICLE AND EACH ONE HAD INDEPENDENTLY EXPRESSED THE OPINION THAT THE DAMAGE THIS VEHICLE SUSTAINED COULD CAUSE AN AIRBAG DEPLOYMENT. IN REVIEWING THE WEBSITE FOR MINI-COOPER IT GOES INTO GREAT DETAIL ABOUT ITS SAFETY WITH AIRBAGS AND SHOWS THE SENSOR AREAS THAT IT PROTECTS. THOSE AREAS ARE WHERE THIS VEHICLE SUSTAINED THE DAMAGE. WE PURCHASED THIS VEHICLE FOR OUR 18 YEAR OLD FOR SEVERAL REASONS AND PERHAPS THE MOST SWAYING WAS THE SAFETY REPRESENTED TO US BY BMW. WE RESEARCHED THIS VEHICLE BEFORE PURCHASING IT AND IT DID NOT DO WHAT IT WAS REPRESENT TO US. HOPEFULLY OURS IS AN ISOLATED INCIDENT BUT WE WOULD LIKE TO DOCUMENT OUR EXPERIENCE AND IF IT IS A PROBLEM OTHERS SHOULD BE MADE AWARE.

NHTSA ID
768935
Incident
Oct 15, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

10-08-45-001H

ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Geo Tracker by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing100—
2001210—
2000700—
1999223052.2
1998180038.7
1997250041.7
1996711049.4
1995640041.9
1994483162.4
1993241154.7
1992190043.9
1991181352.5
1990251352.5
1989101451.6
1988001—
1987001—
1986101—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.