RoadVitals

2001 Gillig 29 Foot Low Floor

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2001 Gillig 29 Foot Low Floor. 3 NHTSA investigations name it; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA03009ClosedEngineering Analysis

ENGINE COMPARTMENT FIRES

Opened Jun 30, 2003
Closed Oct 21, 2003

THIS INVESTIGATION WAS OPENED BASED ON INFORMATION RELATED TO ENGINE FIRES ON MODEL YEAR 2000-2001 GILLIG BUSES.WHILE CONDUCTING THE ENGINEERING ANALYSIS, PROBLEMS WERE IDENTIFIED GOING BACK TO THE 1997 MODELS, THUS EARLIER MODELS WERE ADDED TO THE SUBJECT VEHICLES UNDER INVESTIGATION.DURING THE INVESTIGATION, ODI INVESTIGATORS CONDUCTED TWO FIELD INSPECTIONS AND FOUND POTENTIAL PROBLEMS RELATED TO LOOSE WIRE HARNESSES IN THE ENGINE COMPARTMENT AREA.ODI ALSO DISCUSSED THE MATTER WITH INDEPENDENT FIRE INVESTIGATORS AND HAD EXTENSIVE DISCUSSIONS WITH GILLIG OFFICIALS.A COMMON TREND NOTED IN THESE DISCUSSIONS OF THE FIRES PERTAINED TO WIRE HARNESS PROTECTION AND ROUTING ISSUES.GILLIG HAD PREVIOUSLY PUBLISHED A SERVICE BULLETIN AND THAT BULLETIN HAS NOW BEEN UPGRADED TO A SAFETY RECALL.OWNERS WILL BE NOTIFIED OF THE APPROPRIATE REMEDY.FULL DETAILS ARE INCLUDED IN THE ATTACHED OWNER LETTER.THIS RECALL ACTION ADDRESSES THE CONCERNS DISCOVERED BY ODI DURING THE INVESTIGATION.THEREFORE, THIS INVESTIGATION IS CLOSED.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSLed to recall 03V392000
PE03008ClosedPreliminary Evaluation

ENGINE COMPARTMENT FIRES

Opened Feb 24, 2003
Closed Jun 30, 2003

ODI IS NOW AWARE OF 37 FIRES REPORTED IN THE SUBJECT POPULATION.ODI FIRE INVESTIGATIONS HAVE DETERMINED THE CAUSE OF SOME OF THE FIRES BUT ADDITIONAL FIRES NEED TO BE INVESTIGATED TO DETERMINE IF ANY OTHER CAUSES MAY EXIST.ADDITIONAL FIRE INVESTIGATIONS HAVE BEEN CONDUCTED BY THE MANUFACTURER AND BUS OPERATORS.REPORTS OF THE RESULTS OF THESE INVESTIGATIONS ARE CURRENTLY BEING COMPILED AND WILL BE FORTHCOMING IN THE NEXT FEW WEEKS.

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
PE02090ClosedPreliminary Evaluation

ENGINE COMPARTMENT INSULATION SAGGING

Opened Nov 29, 2002
Closed Dec 13, 2002

ON SEPTEMBER 26, 2002, GILLIG ISSUED A SERVICE BULLETIN (FS-2002-04)ADDRESSING THE OVERHEAD INSULATION IN THE ENGINE COMPARTMENT THAT OVER TIME COULD SAG AND CONTACT THE HOT SURFACE OF THE ENGINE TURBOCHARGER.THIS TYPE FAILURE COULD POTENTIALLY LEAD TO A VEHICLE FIRE.DUE TO THE AGENCY'S INVESTIGATION INTO THIS MATTER, GILLIG HAS AGREED TO INITIATE A SAFETY RECALL CAMPAIGN AND RETROFIT 2,108 BUSES WITH NEW INSULATION AND RETAINING STRIPS.THE ACTION TAKEN BY GILLIG IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.A COPY OF THE SAFETY RECALL IS ATTACHED.THIS INVESTIGATION IS CLOSED.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

ENGINE AND ENGINE COOLINGLed to recall 02V325000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

FS-2016-06

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor

FS-2012-02

STRUCTURE:BODY

GILLIG: GILLIG'S RECOMMENDATIONS FOR THE UNDERBODY MAINTENANCE CAN BE FOUND IN CHAPTER 11 OF YOUR SERVICE MANUAL. *JS

FS-2008-02

SUSPENSION:REAR

GILLIG BUSES: CHANGE IN TORQUE SPECIFICATION FOR TORQUE ROD MOUNTING ON NEWAY REAR SUSPENSION. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gillig 29 Foot Low Floor by model year
YearComplaintsRecallsInvestigationsIssue Index
2008100—
2007000—
2006000—
2005020—
2004030—
2003000—
2002000—
2001Viewing003—
2000003—
1999002—
1998002—
1997002—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.