Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 1 NHTSA owner-reported complaint for the 2008 Gillig 29 Foot Low Floor, most frequently naming the steering category. 4 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 1 month of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
THESE ARE THE CURRENT PRODUCTION 2021 ALL TYPES OF THEIR BUSES WITH THE ZF ELECTRIC STEERING COLUMNS. THEY FAIL ELECTRONICALLY AND MECHANICALLY. THE ELECTRONICS FAIL AND LOCK OUT THE ELECTRIC ASSIST AND THE STEERING WHEELS ARE BINDING CREATING A BUS THAT IS HARD TO STEER AND REQUIRING ENGINEERING INVOLVEMENT TO GET OPERATIONAL. NO ONE HAS BEEN A GREAT ASSISTANCE CAUSING THE BUSES TO BE PARKED AND OUT OF SERVICE.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor
STRUCTURE:BODY
GILLIG: GILLIG'S RECOMMENDATIONS FOR THE UNDERBODY MAINTENANCE CAN BE FOUND IN CHAPTER 11 OF YOUR SERVICE MANUAL. *JS
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
GILLIG: IT HAS BEEN DETERMINED THAT IN SOME BUSES, THE NIEHOFF ALTERNATOR HARNESS, COULD BE MADE INCORRECTLY. THIS CAN CAUSE TERMINALS ON CONNECTOR FROM TOUCHING SHOULD CONNECTOR NOT BE USED TO PLUG/UNPLUG HARNESS FROM ALTERNATOR AND/OR REGULAR DUE TO A POSSIBLE MISSING GROMMET. *PE
SUSPENSION:REAR
GILLIG BUSES: CHANGE IN TORQUE SPECIFICATION FOR TORQUE ROD MOUNTING ON NEWAY REAR SUSPENSION. *PE
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.