RoadVitals

2004 Gillig 29 Foot Low Floor

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 12, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2004 Gillig 29 Foot Low Floor. 3 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V478000

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Oct 12, 2005
34 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ISB-02 DIESEL ENGINES BUILT WITH EMC CONTROLLED FUEL LIFT PUMPS. ERRATIC VOLTAGE SUPPLY TO THE FUEL LIFT PUMP CAUSES PREMATURE ELECTRIC BRUSH WEAR INTERNAL TO THE FUEL LIFT PUMP. THIS PREMATURE WEAR COULD RESULT IN FUEL LIFT PUMP FAILURE AND IN SOME CASES MAY CAUSE AN ENGINE STALL CONDITION.
The risk: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
The remedy: CUMMINS, IN CONJUNCTION WITH GILLIG, WILL NOTIFY OWNERS AND REPAIR THE ENGINES BY EMC RECALIBRATION AND REPLACEMENT OF THE FUEL LIFT PUMP AT NO CHARGE TO THE CUSTOMER. OWNERS MAY CONTACT CUMMINS ASSISTANCE CENTER AT 1-800-DIESELS OR GILLIG AT 1-510-785-1500.
GILLIG CORPORATIONView on NHTSA.gov
05V271000

SUSPENSION:FRONT

Jun 9, 2005
1,096 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES, THE CAST CLAMP PORTION OF THE TORQUE ROD COULD CRACK UNDER INITIAL TORQUEING OF THE CLAMP FASTENERS RESULTING IN BREAKAGE OR CRACKS. CASTING POROSITY AND INCORRECT HEAT TREATMENT CAUSED POTENTIAL WEAKNESS IN THE CAST CLAMP PORTION OF THE TORQUE ROD.
The risk: THIS COULD RESULT IN LOSS OF VEHICLE CONTROL AND A CRASH COULD OCCUR WITHOUT PRIOR WARNING.
The remedy: DEALERS WILL REPLACE THE CAST IRON TORQUE ROD CLAMPS WITH A FABRICATED STEEL CLAMPS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 17, 2005. OWNERS MAY CONTACT GILLIG AT 510-785-1500.
GILLIG CORPORATIONView on NHTSA.gov
05V106000

ENGINE AND ENGINE COOLING

Mar 17, 2005
10 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH WEBASTO HEATERS, THE BURNER TUBES ARE MADE OF MATERIAL THAT DOES NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
The risk: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
The remedy: WEBASTO IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. WEBSTO WILL REPLACE THE SUSPECTED DEFECTIVE PARTS. OWNERS MAY CONTACT WEBASTO AT 810-593-6000 OR GILLIG AT 510-264-5031.
GILLIG CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

FS-2016-06

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting plates per the instructions in this bulletin. Inspections should commence at the next Preventative Maintenance Cycle and continue at every 12,000 mile PM inspection thereafter. Steering Gear Mounting Plates found to have cracks less than 6 inches in length should be changed out at the earliest opportunity. Any bus found to have a Steering Gear Mounting Plate with a crack 6 inches long or longer must be immediately removed from service and the Plate replaced before reentering service. In either instance, Gillig will reimburse owners the cost of any replacement plate and the labor required to perform the repair. Lower floor

FS-2012-02

STRUCTURE:BODY

GILLIG: GILLIG'S RECOMMENDATIONS FOR THE UNDERBODY MAINTENANCE CAN BE FOUND IN CHAPTER 11 OF YOUR SERVICE MANUAL. *JS

FS-2008-02

SUSPENSION:REAR

GILLIG BUSES: CHANGE IN TORQUE SPECIFICATION FOR TORQUE ROD MOUNTING ON NEWAY REAR SUSPENSION. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gillig 29 Foot Low Floor by model year
YearComplaintsRecallsInvestigationsIssue Index
2008100—
2007000—
2006000—
2005020—
2004Viewing030—
2003000—
2002000—
2001003—
2000003—
1999002—
1998002—
1997002—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.