RoadVitals

2003 Gillig Low Floor Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 24, 2004
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 24, 2004

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2003 Gillig Low Floor. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Exterior lighting
Filed Nov 24, 2004

ANN ARBOR TRANSIT PURCHASED 19 NEW 2003 GILLIG (800.735.1500) LOW FLOOR 40'&35' TRANSIT BUSES, DELIVERED OCTOBER 2003. IMMEDIATELY, ANN ARBOR TRANSIT EXPERIENCED BOTH FRONT EXTERIOR TURN SIGNAL FAILURES AFFECTING ALL 19 NEW BUSES. THE FAILURES INCLUDE BURNT OUT BULBS, LOOSE BULB SOCKET METAL CONTACTS, LAMP SOCKET WIRING HARNESS FALLING OFF. ANN ARBOR TRANSIT HAS FILED OVER FORTY WARRANTY CLAIMS WITHIN THE ONE YEAR PERIOD ONLY TO BE REJECTED. ANN ARBOR TRANSIT HAS SPOKEN TO GILLIG'S SERVICE MANAGER ONLY TO BE TOLD THAT WE ARE THE ONLY CUSTOMERS WITH THIS PROBLEM. GILLIG HAS SUPPLIED A NEW WIRING HARNESS TO CONSIDER, BUT THE NEW HARNESS WAS REJECTED BECAUSE IT WAS IDENTICAL TO THE EXISTING. GILLIG CLAIMS TO BE WILLING TO HELP, BUT DOES NOTHING. CURRENTLY, ALL 19 BUSES SHOULD BE CONSIDERED A SAFETY HAZARD DUE TO THE VERY UNRELIABLE FRONT TURN SIGNAL PERFORMANCE. ANN ARBOR TRANSIT OPERATES ABOUT 90 LARGE BUSES DAILY AND IS EXPECTED TO PROVIDE SAFE, RELIABLE, CLEAN BUSES TO ALL OF OUR 4 MILLION YEARLY CUSTOMERS, PLEASE HELP! *NM

NHTSA ID
10100505
Incident
Oct 1, 2003
Mileage
1 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .