RoadVitals

2003 Gillig Low Floor Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 24, 2004
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Gillig Low Floor, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Exterior lighting1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

ANN ARBOR TRANSIT PURCHASED 19 NEW 2003 GILLIG (800.735.1500) LOW FLOOR 40'&35' TRANSIT BUSES, DELIVERED OCTOBER 2003. IMMEDIATELY, ANN ARBOR TRANSIT EXPERIENCED BOTH FRONT EXTERIOR TURN SIGNAL FAILURES AFFECTING ALL 19 NEW BUSES. THE FAILURES INCLUDE BURNT OUT BULBS, LOOSE BULB SOCKET METAL CONTACTS, LAMP SOCKET WIRING HARNESS FALLING OFF. ANN ARBOR TRANSIT HAS FILED OVER FORTY WARRANTY CLAIMS WITHIN THE ONE YEAR PERIOD ONLY TO BE REJECTED. ANN ARBOR TRANSIT HAS SPOKEN TO GILLIG'S SERVICE MANAGER ONLY TO BE TOLD THAT WE ARE THE ONLY CUSTOMERS WITH THIS PROBLEM. GILLIG HAS SUPPLIED A NEW WIRING HARNESS TO CONSIDER, BUT THE NEW HARNESS WAS REJECTED BECAUSE IT WAS IDENTICAL TO THE EXISTING. GILLIG CLAIMS TO BE WILLING TO HELP, BUT DOES NOTHING. CURRENTLY, ALL 19 BUSES SHOULD BE CONSIDERED A SAFETY HAZARD DUE TO THE VERY UNRELIABLE FRONT TURN SIGNAL PERFORMANCE. ANN ARBOR TRANSIT OPERATES ABOUT 90 LARGE BUSES DAILY AND IS EXPECTED TO PROVIDE SAFE, RELIABLE, CLEAN BUSES TO ALL OF OUR 4 MILLION YEARLY CUSTOMERS, PLEASE HELP! *NM

NHTSA ID 10100505 · filed Nov 24, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .