RoadVitals

2012 Glaval Bus Universal

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 7, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Glaval Bus Universal. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V427000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Jun 7, 2019
46 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2011-2017 Glaval Universal transit buses, models US50225, US50225C, US50226, US50226C, and US80227C. The buses are missing one egress window on the curbside and roadside of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: In the event of an emergency necessitating escape from the vehicle, the lack of egress windows may trap occupants inside, increasing their risk of injury.
The remedy: Forest River will notify owners, and dealers will install one additional egress window on each the curbside and roadside of the vehicle, free of charge. The recall began on June 24, 2019. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1029.
Forest River, Inc.Manufacturer number 05-1029View on NHTSA.gov
18V640000

EQUIPMENT ADAPTIVE/MOBILITY

Sep 18, 2018
1,525 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
The risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
Forest River, Inc.Manufacturer number 51-0852View on NHTSA.gov
15V765000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 18, 2015
813 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2006-2014 Glaval Universal, Primetime, Sport, Titan, and Titan II transit buses manufactured January 1, 2006, to September 26, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 16, 2016. Owners may contact Forest River customer service at 574-343-5184 or Ricon Customer Service at 1-800-322-2884. Forest River's number for this recall is 51-11102015-0108.
Forest River, Inc.Manufacturer number 51-11102015-0108View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Glaval Bus Universal by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2024030—
2023020—
2022020—
2021020—
2020010—
2019030—
2018050—
2017050—
2016040—
2015040—
2014050—
2013030—
2012Viewing030—
2011020—
2010010—
2009010—
2008010—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.