Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2013 GMC Acadia submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 29, in the owner's own words
I think my vehicle is apart of this recall: March 17, 2014 NHTSA CAMPAIGN NUMBER: 14V118000 Side Impact Air Bags Wiring Connections Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
The contact owns a 2013 GMC Acadia. The contact received notification of NHTSA Campaign Number: 14V118000 (Air Bags); and requested to be removed from the recall distribution list. The local dealer was contacted but the manufacturer was not contacted.
I was tboned January 9, 2023 the side impact airbags didn't deploy nor does it seem the seatbelts engaged. There were 2 side impacts to the passengers side ZERO airbags deployed. It WAS part of a recall AND recall work had been completed almost immediately in 2014 (GM website screenshots attached for your easy reference for the 2 recalls showing completed). YET, they STILL failed! NO indication they had an issue nor would fail when needed as they did. The driver of the other vehicle was seemingly going a high rate of speed when she failed to stop for the red light her direction and tboned me as I was traveling through an intersection for a green light my travel path. My vehicle was totaled, part of the total report attached indicated "Diagnose Airbags" as they didn't deploy. (Screenshots of a GM autobody shop estimate line item as well as CarFax report attached for your easy reference) Multiple injuries sustained, including a serious TBI.
Battery saver mode activated dinged then car talked to me. I've replaced the alternator and brand new battery.....car battery draining FAST n only pulling 11.03 volts when it's supposed hit 14.5-15.5volts. Also air bag lite is on saying service airbag. I've only had the car 3 months....bought it from a dealer march 13th n till 2-3 days ago been working fine. Now saying service air bag n battery saver mode activated. I have no clue to this .....I'm lost after replacing the battery n alternator.
The contact owned a 2013 GMC Acadia. The contact stated while driving at 25 MPH, the contact was struck by another vehicle that ran a red light at 60 MPH and struck the passenger side of the vehicle. No air bags deploy. The contact suffered a concussion and was taken to the hospital. The vehicle was towed to a collision center. The vehicle was deemed totally lost. A police report was filed. The manufacturer was not contacted. The failure mileage was 135,000.
Light “Service Air Bag” came on and will not go off going at speed of 10 mph.
My service air bag light is on. The dealership says it’s a sensor for which I will be responsible for replacing out of pocket. They stated my air bags will not deploy properly. As the faulty sensor is a manufacturing flaw why is GMC not responsible for the replacement?
The Airbag error message has been displaying on my dash board for awhile now. On November, 2021, I took it to the nearest GMC dealer and repairs to the connector were charged to the extended warranty. One month later the error message reappeared and disappeared after one day. It kept on like that for awhile until July 2022 when I took it to the dealers and they said they fixed it, next day the same error message. Now the dealers are lying that what they worked on was drivers seat side bag and that this time around, the issue is with the bottom part of driver's seat..... My wife and small kids use this car for commute to and from school and this poses a huge risk and danger to my young family everyday.
A MESSAGE APPEARED ON MY DASHBOARD STATING "SERVICE AIR BAG". I BROUGHT MY 2013 GMC ACADIA TO KING O'ROURKE DEALERSHIP IN SMITHTOWN, NY. THEY INFORMED ME "THERE IS A FAULTY SENSOR WHICH CONTROLS THE AIRBAGS. SINCE THE SENSOR IS DEFECTIVE, MY AIRBAGS WILL NO LONGER WORK". LAST YEAR, THERE WAS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS PROBLEM BUT GM WILL NOT RECALL THE FAULTY SENSOR FOR THE AIRBAGS EVEN THOUGH THEY ARE AWARE OF THIS. MY ENTIRE FAMILY'S LIFE IS IN JEOPARDY WITHOUT AIRBAGS! WHY IS THE CONSUMER RESPONSIBLE FOR A FAULTY SENSOR WHICH CONTROLS THE AIRBAGS? CAR COMPANIES SHOULD BE RESPONSIBLE FOR THE LIFE OF THE CAR WHEN IT HAS TO DO WITH AIRBAGS!
Service air bag light and blind spot detection system lights are on.
I brought the car to the dealer due to an AIRBAG warning light on my dash. My VIN, regardless of identical issues to those noted in the dealer recalls, was not included in them. The items below were noted by the dealer as requiring immediate attention and estimated to cost $2,400. Current Mileage: 95,635 - AIRBAGS LR and RS Side Impact Sensor faulty. If not replaced the airbag system will not function correctly at the time of impact, preventing the airbags from deploying, and putting the passengers of the vehicle in harm's way. Warning light on dash alerts to sensor's invalid data from the sensor. - TAIL LIGHT casings fill with water causing an electrical short and the bulbs to burn out. This also causes a double-time ticking when you try the turn signal, alerting you to the issues.
I WAS MADE AWARE THE AIR BAGS ARE THE ONES THAT CAN IF THE EXPAND INJURE THE PERSON SETTING IN FRONT OF THE AIR BAG OR IT CAN BE FATAL.
MY CAR KEEPS POPPING UP THE 'SERVICE AIR BAG' LIGHT. I HAVE HAD IT LOOKED AT SEVERAL TIMES. I WAS TOLD THAT THE CONNECTOR NEEDS TO BE CLEANED. THEY HAVE BEEN CLEANED BUT IT KEEPS COMING ON. I SEE THERE WAS A RECALL FOR CERTAIN MODELS BUT MY CAR DOESN'T HAVE ANY RECALLS CURRENTLY. IT WILL COME ON WHILE SITTING IDLE, DRIVING, PARKER, DOESN'T MATTER. HELP!
SERVICE AIR BAG LIGHT AND MSG IS DISPLAYING. WHEN DRIVING THE CAR SOMETIMES SHIFTS HARD. TRANSMISSION FLUID HAS BEEN CHECKED EVERYTHING SEEMS TO BE OKAY.
AIR BAG SERVICE LIGHT IS ON. DEFECTIVE WIRING HARNESS. TRANSMITION ISSUES AS PER A COMMON COMPLAINT ON THIS VEHICLE. THE VEHICLE SHOWS ALL OF THESE ISSUES BOTH WHEN RUNNING PARKED AND WHILE IN MOTION ON ALL TYPES OF ROADWAYS
TL* THE CONTACT OWNS A 2013 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING THE AIR BAG SENSOR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO CREWS CHEVROLET LOCATED AT 8199 RIVERS AVE, NORTH CHARLESTON, SC 29406, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 150,000.
I JUST PURCHASED THIS VEHICLE. IT SHOWS A "SERVICE AIR BAG" MESSAGE. THIS WAS COVERED BY A RECALL. GM SAYS THE RECALL WAS COMPLETED ON THIS VEHICLE. BUT GM ALSO ISSUED A SB INDICATING SOME RECALL REPAIRS MAY HAVE BEEN FAULTY. I BELIEVE THIS WAS FAULTY IN THE CASE OF MY VEHICLE. A GMC DEALER LOOKED AT IT AND INDICATED THAT THE WORK WAS NOT DONE PROPERLY. GMC IS REFUSING TO CORRECT THE PROBLEM.
THE SERVICE AIR BAG LIGHT REMAINS ON EVEN FOLLOWING THE REQUIRED SERVICE UNDER GM BULLETIN NO.: 14030 WHICH WAS PERFORMED PRIOR TO MY PURCHASE OF THE VEHICLE. MY LOCAL DEALER INSPECTED THE VEHICLE AND STATED THAT THE RECALL WAS COMPLETED BY ANOTHER DEALER, HOWEVER IT LOOKED AS IF AN AMATEUR HAS DONE IT. THEY FELT THAT THEY COULD ASK GM TO COVER A REPAIR AGAIN, HOWEVER GM DENIED IT. THE VEHICLE IS NOT WORKING AS IT SHOULD FOLLOWING RECALL SERVICE, AND ONE OF GMS OWN DEALERS HAS STATED THAT THE PREVIOUS REPAIR IS NOT SATISFACTORY. RECALLS REPAIRS THAT FAIL SHOULD BE REQUIRED TO BE FIXED AGAIN. *TR
SERVICE AIR BAG WARNING LITE COMES ON. DEALERSHIP ADVISES $12-1400 IN REPAIR COSTS. HAVE HAD OTHER ELECTRICAL ISSUES WITH CAR. SPENT ALMOST $1000 REPLACING WIRING HARNESS TO SIDE DETECTION. HAD TO REPLACE MOST OF DASH WIRING HARNESS DUE TO WATER DAMAGE WHICH COULDN'T DETERMINE IF MANUFACTURING ISSUE OR ACCIDENT REPAIR. THAT WAS ABOUT $3000. NOW AFTER CHECKING KELLY BLUE BOOK POTENTIAL RECALL COMES UP. DON'T KNOW IF REPORTED PRIOR OR FIXED BY PRIOR OWNER. TOO MUCH COINCIDENCE THAT COMES UP NOW AND GOES FROM PASSENGER SIDE TO NOW DRIVER SIDE.. DEALERSHIP GOT LIGHT TO GO OFF FOR A WHILE. LATE LAST FALL CAME BACK ON AGAIN.
AIR BAG SERVICE LIGHT KEEPS COMING ON
AIRBAG WIRING SHORT REPAIRED UNDER NHTSA RECALL 14V118 ON SEPT 30, 2014. NEXT AIRBAG WARNING LIGHT GOES ON AUGUST 2019. REPAIR BY DEALER REVELED A SHORT IN THE SAME WIRING THAT WAS ORIGINALLY RECALLED. DEALER CORRECTED AIRBAG WIRING SHORT BUT DEALER AND GMC REFUSED TO HONOR ORIGINAL RECALL STATING THAT THIS RECALL WAS ONLY FOR ONE REPAIR. I HAD TO PAY OUT OF POCKET TO KEEP AIRBAGS FUNCTIONING EVEN THOUGH IT IS THE SAME ISSUE THAT WAS RE-CALLED.
AIRBAG WIRING SHORT REPAIRED UNDER NHTSA RECALL 14V118 ON SEPT 30, 2014. THEN SEPT 13, 2019 AIRBAG LIGHT GOES ON AGAIN AND DEALER HAD TO REPAIR SAME AIRBAG WIRING. DEALER AND GMC REFUSED TO HONOR ORIGINAL RECALL AND STATED THAT THE RECALL WAS ONLY FOR ONE REPAIR OF THIS WIRING AND NOT FOR SECOND REPAIR OF SAME WIRING PROBLEM.
IN EARLY 2019 WE NOTICED THAT THE AIRBAG ICON WAS ILLUMINATING INTERMITTENTLY AND A NOTICE ON THE DASHBOARD STATED THAT THE AIRBAG NEEDED SERVICE. INITIALLY, THIS OCCURED SOMETIMES WHILE IDLING AND SOMETIMES WHILE DRIVING. ULTIMATELY, THE LIGHT AND THE MESSAGE BECAME PERSISTENT AND CONTINUOUS ANYTIME THE SWITCH WAS ON. HAVING FAILTHFULLY USED THE BRAND'S DEALSHIPS FOR SERVICE OVER THE YEARS WE ADDRESSED THE PROBLEM TO THE LOCAL ONE IN EARLY MARCH 2019. AFTER DIAGNOSIS THE DEALER ATTEMPTED A LOCAL REPAIR. IT FAILED IMMEDIATELY. UPON RETURNING WITH THE SAME COMPLAINT TODAY THE DEALER DISCLAIMED BEING ABLE TO GET THE LISTED PART MUCH LESS INSTALL IT TO CORRECT THE PROBLEM. AT PRESENT, WE'RE SADDLED WITH A VEHICLE WITH A COMPROMISED SAFETY SYSTEM AND NO WAY TO FIX IT.
TL* THE CONTACT OWNS A 2013 GMC ACADIA DENALI. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE "CHECK AIR BAG, SERVICE AIR BAG SOON" WARNING MESSAGE DISPLAYED. ALSO, THE CONTACT STATED THAT THE AIR BAG SERVICE INDICATOR REMAINED ILLUMINATED. BOB ROSS BUICK GMC (85 LOOP ROAD, DAYTON, OHIO 45459, (937) 356-3845) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
MY TRANSMISSION HAS BEEN ACTING UP SINCE 50,000 MILES A/C ACTING UP SINCE 70,000 MILES AIR BAG LIGHT KEEPS COMING ON DEALERSHIP WANTS TO CHARGE ME FOR WARRANTY WORK ONE DEALERSHIP REFUSE TO WORK ON MY CAR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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