Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 134 NHTSA owner-reported complaints for the 2013 GMC Acadia. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 134 · page 1 of 6
I think my vehicle is apart of this recall: March 17, 2014 NHTSA CAMPAIGN NUMBER: 14V118000 Side Impact Air Bags Wiring Connections Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Transmission causes problems in can be on interstate and be switching lanes and it loses power and wont go takes forever to shift out. It will cut out and you can barely get pulled off side of rd in time. Electrical the battery voltage goes crazy up and down causing vehicle to power surge bad or at night time lights will go out for no reason while driving every now and then you can smell something melting or burning also the engine gets so hot but it's right temperature cooling fan runs constantly even when car is cool.since all the problem with Transmission the suspension is off some how. Its like it's not stable
The windows stopped working. Only the driver’s window still goes down and if it does go down, it often won’t go back up. If there was an accident and windows were the only escape option, you would probably be trapped in the vehicle. It has not been looked at, because I cannot afford to fix it. I do know other acadia owners that have the exact same problem.
The contact owns a 2013 GMC Acadia. The contact received notification of NHTSA Campaign Number: 14V118000 (Air Bags); and requested to be removed from the recall distribution list. The local dealer was contacted but the manufacturer was not contacted.
Dear Sir/Madam, For the 3rd time now, my transmission is being rebuilt. After purchasing it from the dealership and it was still under warranty GMC Bakersfield rebuilt the transmission, then again in 2020 at 119,000 miles it broke down again and All Automatic in Bakersfield rebuilt it for $3500 and now here it is 2026 and only 60.000 miles later again All Automatic is having to rebuilt the transmission again and asking now for another $4950. I was excited to finally hear there was a recall, only to find it was only for 2014 GMC Acadia's. The transmission have failed again and yes it is available for inspection at All Automation in Bakersfield, CA on Quantico. During the course of breaking down the my safety and the safety of my children was at risk. My vehicle was jumping, jerking the RPM's were all over the place and at one point in the course of driving on the freeway it felt like it lost power and nearly stopped. This has been an ongoing problem since the purchase of the vehicle. It has been inspected and diagnosed by All Automatic. There were no warnings, messages or symptoms that were constant. It was sporadically slipping up until the time it gave out. I have spoke to several 2013 GMC Acadia owners who have the exact same problem along with the back light covers falling off and All the plastic coverings on the inside falling off.
I bought a 2013 gmc Acadia with a 3.6l engine and I was driving it home, and the engine locked up on me, and it didn’t throw a code or anything, it just shut off and wouldn’t start back up, and later I find out that it had an oil leak from somewhere and now I have to have the engine replaced, which is 13k dollars, the vehicle is located at walker Chevrolet in nitro wv, I’m a single dad of 5 children and I can’t afford to fix this vehicle at that price, I asked if they could take payments to replace it, and they said not and that they would NOT Release the vehicle back to me until it is paid for, and now I’m stranded with 5 children with no way to go to the store or anything. The engine locked up on me in the middle of the four lane in st albans wv, and I almost got hit by vehicles that were behind me and everything.
Unknown, The vehicle will begin to jerk or shake when it gets up to about 30 - 40mph then levels out. Sometimes it will repeat the jerking when traveling at speed of 50 - 60mph for a few seconds then levels out. Sometimes the vehicle hesitate on take off from a stopped position.
The contact owns a 2013 GMC Acadia. The contact stated that intermittently, the vehicle was difficult to start. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The check engine warning light and the traction control warning light were illuminated. The vehicle was taken to an independent mechanic, where the alternator, the stabilizer, starter, ignition switch, the door panel, the axle, the matt sensor, the canister valve, gas cap, and power master window switch was replaced; however, the failure persisted. The mechanic determined that the failure was related to the fuse box. The contact used a diagnostic scanner to scan the vehicle but was unable to retrieve any diagnostic trouble codes. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall related to the electrical system. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
The contact owns a 2013 GMC Acadia. The contact stated that the vehicle was intermittently difficult to start. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The check engine and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where the alternator, stabilizer, starter, ignition switch, door panel, axle, MAP sensor, canister valve, gas cap, and power master window switch were replaced. The mechanic determined that the failure was related to the fuse box. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall related to the electrical system. The contact used a diagnostic scanner to scan the vehicle but was unable to retrieve any diagnostic trouble codes. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
My 2013 GMC ACADIA started fire on April 9, 2024 around 11PM in the driveway of our home. The vehicle was parked and off. The vehicle wasn’t used during the day. The last day of use was on April 8, 2024 around 6PM. The fire department stated it was potentially an electrical fire within the engine of the vehicle.
I was tboned January 9, 2023 the side impact airbags didn't deploy nor does it seem the seatbelts engaged. There were 2 side impacts to the passengers side ZERO airbags deployed. It WAS part of a recall AND recall work had been completed almost immediately in 2014 (GM website screenshots attached for your easy reference for the 2 recalls showing completed). YET, they STILL failed! NO indication they had an issue nor would fail when needed as they did. The driver of the other vehicle was seemingly going a high rate of speed when she failed to stop for the red light her direction and tboned me as I was traveling through an intersection for a green light my travel path. My vehicle was totaled, part of the total report attached indicated "Diagnose Airbags" as they didn't deploy. (Screenshots of a GM autobody shop estimate line item as well as CarFax report attached for your easy reference) Multiple injuries sustained, including a serious TBI.
The harzard lights button are no longer working. Unable to push button for them to come on. Can not check mileage on car that button is no longer working either. Information panel does not work any longer either.
At 35-40 and 55-65 mph, the car slips/ pulls back. I took it to the dealer, my rep said it is a known issue and GMC issued a bulletin but will not recall it because it's too expensive. There are thousands of reports online. Please investigate.
The contact owns a 2013 GMC Acadia. The contact stated that after coming to a stop for a traffic signal or stopping for other traffic, the vehicle lost motive power and stalled. The contact was unaware if any warning lights were illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the torque converter solenoid had remained in an open position, causing the vehicle to stall while stopped. The vehicle had not been repaired. The contact stated that his mechanic had researched online and related the failure to TSB Number: 10052215-6979 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was 194,032.
Battery saver mode activated dinged then car talked to me. I've replaced the alternator and brand new battery.....car battery draining FAST n only pulling 11.03 volts when it's supposed hit 14.5-15.5volts. Also air bag lite is on saying service airbag. I've only had the car 3 months....bought it from a dealer march 13th n till 2-3 days ago been working fine. Now saying service air bag n battery saver mode activated. I have no clue to this .....I'm lost after replacing the battery n alternator.
Unknown. Engine blew. Was determined by independent service provider. Vehicle wouldn’t start and blew white smoke from the exhaust.
I dont know exactly what is wrong but from online videos i think power train or transmission. When driving the vehicle will struggle/delay shifting. When it does finally shift its so hard it throws u forward. When having to quickly get on the gas it will delay to where your not really moving. This almost caused accidents multiple times. ( not pulling out in front of people) entering interstate is a good exsample. It has also lost power when crossing intersection!
Left rear brake light dose not work, that is also the left rear turn signal. Part number 13582912 brake/turn signal bulb. GMC can not provide me with one. Chevrolet can not provide me with one. None of the chain store parts companies have them either. I have call GMC customer service line and also Chevrolet customer service line. They are of no help. Thank You.
Car had sat most of the day. By approximately 2:30CST, we decided to go do a little shopping. We drove about 1 mile and the dash displayed "check battery charging system". My husband assumed it was the alternator going out so we turned around swapped vehicles. Probably 45 mins after swapping vehicles I received a call stating my vehicle was up in flames.
The contact owned a 2013 GMC Acadia. The contact stated while driving at 25 MPH, the contact was struck by another vehicle that ran a red light at 60 MPH and struck the passenger side of the vehicle. No air bags deploy. The contact suffered a concussion and was taken to the hospital. The vehicle was towed to a collision center. The vehicle was deemed totally lost. A police report was filed. The manufacturer was not contacted. The failure mileage was 135,000.
Light “Service Air Bag” came on and will not go off going at speed of 10 mph.
My GMC Acadia has been experiencing transmission problems. It has been jerking and it has been failing to accelerate properly. The check engine light is not on and the mechanic says he can not find a problem with the vehicle.
My service air bag light is on. The dealership says it’s a sensor for which I will be responsible for replacing out of pocket. They stated my air bags will not deploy properly. As the faulty sensor is a manufacturing flaw why is GMC not responsible for the replacement?
The Airbag error message has been displaying on my dash board for awhile now. On November, 2021, I took it to the nearest GMC dealer and repairs to the connector were charged to the extended warranty. One month later the error message reappeared and disappeared after one day. It kept on like that for awhile until July 2022 when I took it to the dealers and they said they fixed it, next day the same error message. Now the dealers are lying that what they worked on was drivers seat side bag and that this time around, the issue is with the bottom part of driver's seat..... My wife and small kids use this car for commute to and from school and this poses a huge risk and danger to my young family everyday.
Power lift gate failed and dropped closed while person under it. No injury but continues to fail each time now. Will be going in for repair next week. Looks like there was recall on 2007-2012 for this issue.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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