RoadVitals

2003 GMC C/K Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jul 26, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2003 GMC C/K Series, most frequently naming the body & structure, brakes and steering categories. 2 NHTSA investigations name it; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure125.0%
  • Brakes125.0%
  • Steering125.0%
  • Tires & wheels125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04011ClosedEngineering Analysis

PARKING BRAKE FAILURE

Opened Apr 9, 2004
Closed May 10, 2005

IN A LETTER DATED APRIL 20, 2005, GM NOTIFIED NHTSA THAT IT HAD DECIDED THAT DEFECTS THAT RELATE TO MOTOR VEHICLE SAFETY EXIST IN CERTAIN MODEL YEAR (MY) 1999-2002 C/K 1500 SERIES (PBR PARKING BRAKE SYSTEM) AND MY 2001-2005 C/K 2500 AND 3500 SERIES (TRW PARKING BRAKE SYSTEM) PICKUPS WITH MANUAL TRANSMISSIONS.ACCORDING TO GM, SOME OF THESE VEHICLES MAY HAVE CONDITIONS THAT CAUSE THE FRICTION LININGS TO WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.GM'S ACTION COVERS AN ESTIMATED TOTAL OF 142,585 VEHICLES.DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH THE PBR PARKING BRAKE SYSTEM AND INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM. A TOTAL OF 58 NON-DUPLICATIVE COMPLAINTS WERE RECEIVED BY ODI AND GM CONCERNING THE APPROXIMATELY 59,000 MY 1999-2002 C/K 1500 SERIES PICKUP TRUCKS WITH THE PBR PARKING BRAKE SYSTEM.THESE INCLUDED 22 ALLEGED ROLLAWAY INCIDENTS, RESULTING IN A RATE OF 38.5 ROLLAWAY INCIDENTS PER 100,000 VEHICLES.ODI IS AWARE OF 24 COMPLAINTS REGARDING THE MY 2001-2005 C/K 2500 AND 3500 SERIES MANUAL TRANSMISSION TRUCKS RECALLED BY GM, INCLUDING 5 ALLEGING ROLLAWAY INCIDENTS.THOUGH THE CONDITIONS DESCRIBED IN GM'S LETTER ARE ALSO PRESENT IN THE C/K TRUCKS WITH AUTOMATIC TRANSMISSIONS, THE ROLLAWAY RATE IN THOSE VEHICLES WAS SIMILAR TO THOSE OBSERVED IN PEER VEHICLES STUDIED BY ODI IN THIS INVESTIGATION.THIS ENGINEERING ANALYSIS IS CLOSED. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

PARKING BRAKE:CONVENTIONALLed to recall 05V161000
PE03057ClosedPreliminary Evaluation

PARKING BRAKE FAILURE

Opened Dec 8, 2003
Closed Apr 9, 2004

ODI OPENED PE03-057 TO ASSESS PARKING BRAKE INEFFECTIVENESS IN THE SUBJECT VEHICLES.THESE VEHICLES ARE EQUIPPED WITH FOUR WHEEL DISC BRAKES THAT INCORPORATE A SINGLE-SHOE DRUM-IN-HAT PARKING BRAKE INDEPENDENT OF THE SERVICE BRAKES.COMPLAINT AND WARRANTY DATA INDICATE THAT THE PARKING BRAKE LININGS TEND TO WEAR OUT EARLY IN THE LIFE OF THE VEHICLE (AT AN AVERAGE OF 24 MONTHS IN SERVICE), REDUCING THE PARKING BRAKE SYSTEM'S TORQUE BELOW THAT NEEDED TO IMMOBILIZE THE VEHICLE.GM HAS ATTRIBUTED THIS ACCELERATED WEAR TO FOREIGN MATERIAL INTRUSION AND A FAILURE OF THE BRAKE SHOE TO PROPERLY SELF-CENTER WITHIN ITS BRAKE DRUM.EFFECTIVE WITH THE START OF MY 2003 PRODUCTION, A NEWER REDUCED FORCE HOLD-DOWN CLIP WAS INTRODUCED TO FACILITATE BRAKE SHOE DISENGAGEMENT FROM THE DRUM SURFACE.THIS PART IS ALSO AVAILABLE AT THE SERVICE LEVEL FOR THE MY 1999-2002 VEHICLES.GM HAS INDICATED THAT THE PAKING BRAKE IS INTENDED TO OPERATE IN CONJUNCTION WITH THE TRANSMISSION TO IMMOBILZE PARKED VEHICLES, AND THAT IN MANY CASES, ACCELERATED PARKING BRAKE LINING WEAR IS CAUSED BY ROUGH USE, VEHICLE MODIFICATIONS, AND DRIVING WITH THE PARKING ENGAGED. ODI HAS UPGRADED THE PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING PARKING BRAKE USAGE FACTORS AND THE CIRCUMSTANCES SURROUNDING THE SEVENTEEN REPORTED VEHICLE CRASHES.

PARKING BRAKE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 26, 2013

DRIVING WENT TO STOP, BRAKE PEDAL WENT TO THE FLOOR. FOUND OUT THE REAR BRAKE LINE RUSTED THRU. *TR

NHTSA ID
10532091
Incident
Jul 8, 2013
Mileage
62,000 mi
Tires & wheels
Filed Dec 23, 2007

TODAY, A FIRESTONE DESTINATION LE FRONT DRIVERS SIDE TIRE EITHER BLEW APART OR RAN OVER SOMETHING SO DEVASTATING CAUSING IT TO BLOW OUT ON MY 2003 GMC SIERRA 4WD EXT CAB TRUCK. THIS CAUSED THE TRUCK TO SKID ACROSS THE OPPOSITE LANE OF TRAFFIC WHILE TURNING AND TWISTING ON WHAT FELT LIKE TWO WHEELS INTO A STEEP DITCH, NEARLY CAUSING A COMPLETE ROLL-OVER. DRIVING CONDITIONS WERE 30 TO 40 MPH ON A MODERATELY CURVY COUNTRY ROAD IN 20 DEGREE WEATHER WHILE IN 2 WHEEL DRIVE. ADDITIONAL DETAILS ARE: TIRES ARE LESS THAN 1 YEAR OLD, LESS THAN 8000 MILES ON THEM. EVEN IF I HAD RUN-OVER A SHARP OBJECT CAUSING THE TIRE TO GO FLAT, IT SHOULD NOT HAVE DISTENGRATED OR 'BLOWN-APART' IN SECONDS NEARLY CAUSING A POSSIBLE FATAL ACCIDENT. CAN ANYONE STEER ME IN THE NEXT DIRECTION FOR MORE INFO ON THIS TIRE WITH SIMILAR RESULTS? YOUR ASSISTANCE IS MUCH APPRECIATED. *TR

NHTSA ID
10212627
Incident
Dec 23, 2007
Mileage
50,000 mi
Steering
Filed Jan 15, 2004

INTERMEDIATE STEERING SHAFT. SAME PROBLEM AS WE HAD REPAIRED ON OUR 1999 GMC 3/4 TON. THE 2003 HAS EXACTLY THE SAME PROBLEM. MY SON'S 2001 TAHOE HAS THE SAME IDENTICAL PROBLEM WITH HIS. FLYER ON ALL OF THESE VEHICLES ON INTERMEDIATE STEERING SHAFT. 1999 HAS HAD THE SHAFT REPLACED 6 TIMES. TAHOE HAS HAD SHAFT REPLACED 2 TIMES. 2003 HAS SAME PROBLEM AND THEY GREASED IT BECAUSE THEY SAY IT CAME FROM FACTORY WITH NO GREASE!!!! LOOKS AS IF THIS IS A REAL PROBLEM BROTHER-IN-LAW WORKS FOR GM AND SAYS THE 2004 SHOULD BE FIXED, HA,HA.

NHTSA ID
10071180
Incident
Nov 15, 2003
Mileage
26,132 mi
Body & structure
Filed Jun 26, 2003

FRONT BUMPER IS SEVERELY RUSTED .METAL DEGRADED.*AK

NHTSA ID
10023810
Incident
May 19, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT-3749D

STRUCTURE:FRAME AND MEMBERS

GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION. *RM UPDATED ON 5/2/2012. *KB

SB-10-08-50-003B

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

SB-06-02-32-013B

STEERING:HYDRAULIC POWER ASSIST:PUMP

SAAB/HUMMER/GM: DIAGNOSTIC TIPS/RECOMMENDATIONS WHEN POWER STEERING PUMP REPLACEMENT IS NECESSARY. ANALYSIS OF RETURNED POWER STEERING (PS) PUMPS THAT HAD BEEN REPLACED FOR NOISE, NO POWER ASSIST, NO OR LOW PRESSURE AND LEAKING CONDITIONS HAS INDICATED A HIGH NUMBER OF NO TROUBLE FOUND RESULTS. ALL 1997-2010 VEHICLES AND LIGHT TRUCKS; 2010 AND PRIOR HUMMERS H2/H3 AND SAAB 9-7X VEHICLES. *PE

031103

EQUIPMENT:ELECTRICAL

TECH 2 UPDATE AVAILABLE FOR THE PASSENGER DOOR MODULE. *TT *JB

030601008

ENGINE AND ENGINE COOLING:ENGINE

CRANKSHAFT REAR OIL SEAL LEAKS DURING EXTREME COLD WEATHER OPERATION. ON CERTAIN MODELS INCLUDING THE CHEVROLET AND GMC C4500/C5500 MODELS. *TT

022103

VISIBILITY

UNNEEDED REPLACEMENT OF POWER-FOLDING MIRRORS. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC C/K Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2003Viewing402
2002102
2001102
2000102
1999413
1998201
1997310
1996411
1995211
1994010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.