1999 GMC C1500 Suburban

TRANSFER CASE PINHOLE DO TO PUMP IN TRANSFER CASE COMMON PROBLEM

NHTSA ID

10939574

Incident

Jan 4, 2017

TL* THE CONTACT OWNS A 1999 GMC C1500 SUBURBAN. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE OIL FIELD EXPLODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FIELD FRACTURED AND CAUSED OIL TO SEEP INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.

NHTSA ID

10713399

Incident

Mar 10, 2015

Mileage

126,000 mi

AIRBAG LIGHT IS ON. NEEDS NEW MODULE AND THE PART IS "CURRENTLY UNAVAILABLE" FROM GMC. REPAIR SHOP WILL NOT GUARANTEE WORK ON INSTALLATION OF A THIRD PARTY PART. I HAVE SPOKEN EXTENSIVELY WITH GMC CORPORATE AND THEY CONTINUE TO DELEGATE THIS ISSUE TO THE DEALERSHIP LEVEL. IMO, THE DEALERSHIP (THORSON MOTOR CENTER, PASADENA, CA) HAS DONE ALL THEY CAN BY ORDERING THE PART FOR ME. IF THE PART IS UNAVAILABLE, THAT IS NOT THE DEALERSHIP'S FAULT. FURTHER, THERE IS NO ESTIMATED TIME OF ARRIVAL EVEN THOUGH THE ORDER HAS BEEN EXPEDITED. GMC CORPORATE SHOULD MAKE SURE THEY HAVE SUFFICIENT MANUFACTURERS WHO CAN PRODUCE PARTS IN A TIMELY MANNER. IN THE MEANTIME, MY CAR HAS A SAFETY ISSUE THAT IS UNRESOLVED. THIS PROBLEM HAS BEEN GOING ON FOR OVER SIX WEEKS NOW. *TR

NHTSA ID

10622285

Incident

Jul 1, 2014

Mileage

93,000 mi

TL* THE CONTACT OWNS A 1999 GMC SUBURBAN. THE CONTACT STATED THAT THE BRAKES WERE WEARING PREMATURELY. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE BRAKE LINES, HARDWARE, BRAKE CYLINDER AND CALIPERS NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 137,960. ALSO, THE A/C WAS REPAIRED SEVERAL TIMES, AS IT WAS BLOWING OUT HOT AIR, THE REAR PASSENGER DOOR WAS INOPERATIVE, THE STARTER WAS REPLACED, THE RADIATOR WAS LEAKING. UPDATED 07/30/14

NHTSA ID

10604547

Incident

Jun 19, 2011

Mileage

99,000 mi

CAR SHUT OFF WHILE DRIVING ON HIGHWAY. *TR

NHTSA ID

10568531

Incident

Jun 7, 2006

Mileage

90,000 mi

CAR SHUT OFF WHILE DRIVING, MECHANIC SAID IT WAS ABS COMPUTER, CHARGED ME $1000 TO REPLACE. *TR

NHTSA ID

10568528

Incident

Oct 25, 2011

Mileage

150,000 mi

CAR SHUT OFF IN THE MIDDLE OF DRIVING, THIS HAPPEN ONCE OR TWICE A YEAR OVER A 12 YEAR PERIOD, DEALER KEEP SAYING IT WAS SWITCH OR FUEL PUMP, THEY KEPT CHARGING ME EVERYTIME... *TR

NHTSA ID

10568527

Incident

Mar 14, 2000

Mileage

20,000 mi

WITHIN SEVERAL MONTHS BOTH FRONT DOORS - DRIVERS AND PASSENGERS HANDLES STOPPED WORKING. WITHOUT POWER TO LOWER THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE, THE OCCUPANTS ARE LOCKED INSIDE. WHEN REPLACING THE PARTS AND INVESTIGATING THE PROBLEM, IT WAS APPARENT THAT BOTH HANDLES BROKE AT THE SAME PLACE AND THE PART MAY BE FAULTY OR NOT SUFFICIENTLY STRENGTHENED TO SUPPORT EXITING THE VEHICLES - ESPECIALLY IN AN EMERGENCY. WE BELIEVE THAT ONLY THE ACTUAL HANDLE IS THE CONCERN AND NOT THE FULL ASSEMBLY. *TR

NHTSA ID

10472979

Incident

Jul 4, 2012

Mileage

240,000 mi

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Vehicle Recalls

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.