Filed Jul 31, 2020
DASH HAS CRACKED IN A GARAGE KEPT DENALI. IT IS UNSIGHTLY AND SHOULD NOT HAVE HAPPENED.
- NHTSA ID
- 11342474
- Incident
- Jul 30, 2020
2010 GMC Denali
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 31, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Overview
Our database contains 5 NHTSA owner-reported complaints for the 2010 GMC Denali, most frequently naming the airbags and body & structure categories. 90 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 2017 | 1 | 1 |
| May 2017 | 1 | 2 |
| Aug 2017 | 1 | 3 |
| Oct 2018 | 1 | 4 |
| Jul 2020 | 1 | 5 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags150.0%
- Body & structure150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Filed Oct 1, 2018
THE DASHBOARD HAS CRACKED IN TWO PLACES. THE VEHICLE IS GARAGE KEPT WHEN NOT IN USE. I AM CONCERNED THAT DASHBOARD PIECES MAY INJURE THE DRIVER OR PASSENGERS DURING A VEHICLE ACCIDENT.
- NHTSA ID
- 11132673
- Incident
- Aug 24, 2018
- Mileage
- 91,325 mi
Airbags
Filed Aug 28, 2017
WHILE THE VEHICLE WAS STATIONARY, THE DASH CRACKED. THE DASH HAS CRACKED IN FRONT OF THE FRONT PASSENGER SEAT AND THE CRACK GOES INTO THE AIRBAG SECTION. AS I DRIVE, THE WHOLE DASHBOARD BOUNCES UP AND DOWN AS IT IS NOW UNSTABLE. THIS IS IS A KNOWN PROBLEM THAT MANY OTHER DRIVERS HAVE REPORTED ONLINE. A SIMPLE GOOGLE SEARCH BRINGS IT UP. IT WILL COST OVER $900 PLUS THE COST OF A WHOLE NEW DASHBOARD TO GET THIS FIXED AND THAT IS A QUOTE FROM AN INDEPENDENT, VERY ECONOMICAL REPAIR SHOP (NON-DEALERSHIP). I CANNOT AFFORD THIS AND WILL TRY TO USE TAPE. HOPEFULLY THE DASHBOARD DOESN'T BOUNCE OFF WHEN I'M DRIVING AND HOPEFULLY THE AIRBAG DOESN'T GO OFF. PLEASE SERIOUSLY CONSIDER A RECALL ON THIS. IT CRACKED ABOUT 3 MONTHS AGO AND I ALMOST DIDN'T ENTER THIS CLAIM ON HERE. I TOLD MY DEALER, BUT THEY DIDN'T PURSUE IT FURTHER. IMAGINE ALL THE OTHER PEOPLE OUT THERE WHO DON'T KNOW WHAT TO DO OR WHO TO TELL. THANKS FOR YOU HELP.
- NHTSA ID
- 11020166
- Incident
- May 13, 2017
- Mileage
- 96,000 mi
Body & structure
Filed May 1, 2017
TL* THE CONTACT OWNS A 2010 GMC DENALI. THE CONTACT STATED THAT THE DASHBOARD CRACKED WHERE THE AIR BAG WAS LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS OUT OF WARRANTY AND NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
- NHTSA ID
- 10981661
- Incident
- Jan 2, 2015
- Mileage
- 75,000 mi
Filed Apr 2, 2017
DASHBOARD CRACKING ALONG THE CONSOLE AND AROUND THE AIRBAG. SEEMS TO BE A DEFECT FLAW IN THE PRODCT USED FOR THE DASHBOARD
- NHTSA ID
- 10969968
- Incident
- Dec 1, 2016
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
99-08-51-001F
STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
01-06-01-011N
ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-066
POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-158
EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
23-NA-103
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E
ENGINE AND ENGINE COOLING; POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.