RoadVitals

2003 GMC Envoy Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Feb 2, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 393 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2003 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Feb 2, 2026

The contact owns a 2003 GMC Envoy. The contact stated that while the vehicle was parked on several occasions, there was condensation under the front of the vehicle. The vehicle was taken to a dealer on several occasions, where it was determined that the differential needed to be repaired due to a leak coming from the axle. On several occasions, it was determined that the rear pinion seal needed to be replaced. The contact stated that the rear pinion seal was replaced on several occasions. The manufacturer was notified of the failure. The failure mileage was approximately 66,411.

NHTSA ID
11714974
Incident
Mar 13, 2008
Mileage
66,411 mi
BrakesFuel systemSuspension
Filed Oct 30, 2015

WHERE THE TOP OF THE NESK OF THE FUEL TANK MEETS THE FUEL PUMP IT IS BROKEN WHERE THE 2 MEET. FUEL VAPORS, AS WELL AS ACTUAL FUEL LEAKING ON THE GROUND R BOTH PRESENT. STATIONARY , AS WELL AS, IN MOTION.

NHTSA ID
10787162
Incident
Apr 5, 2014
Mileage
190,000 mi
Powertrain (other)Suspension
Filed Jun 8, 2015

DEAR SIR/MADAM, I HAVE A 2003 GMC ENVOY SLT MODEL 4.2L V6 4WD AND AS I WAS BACKING INTO MY GARAGE I HEARD A LOUD BANG AND WHINNING NOISE AND I NOW HAVE NO REVERSE GEAR AND WHEN I SELECT THE DRIVE GEAR ON THE AUTOMATIC TRANSMISSION I HAVE A WHINNING NOISE, I HAVE READ THE BLOGS ON THIS ISSUE AND I BELIEVE THAT GM AND GMC ARE VERY AWARE OF THIS PROBLEM, THIS REPAIR WILL COST ME UP TO $2,800.00 PLUS TAX TO HAVE THE TRANSMISSION REMOVED AND A RE-MANUFACTURED ON REPLACED ON MY VEHICLE. I WAS JUST GLAD THAT THIS MATTER HAPPENED AT MY RESIDENCE AND NOT ON SOME BACK ROAD IN WEST VA., I BELIEVE THAT AS STATED, GM AND GMC IS VERY AWARE OF THE PROBLEM WITH THE 4L603 TRANSMISSION THAT WERE USED IN THESE VEHICLES' AND THE PROBLEM WITH THE SUN-SHELL AND THE REACTION SUN GEARS THAT ARE LIKE A GRENADE EXPLODING INSIDE THE TRANSMISSION. I WOULD LIKE FOR A RECALL TO BE STARTED ON THIS PROBLEM AND THE OWNERS TO BE PAID BACK ON ALL OF THESE REPAIRS. THE CONSUMER STATED THE AIR RIDE SUSPENSION THAT WAS INSTALLED ON THE VEHICLE IS DANGEROUS. THE AIR RIDE SUSPENSION DEFLATED ON BOTH SIDES ON THE REAR OF THE VEHICLE, WHICH CAUSED THE VEHICLE TO BOTTOM OUT ON STOPS. UPDATED 07/08/15

NHTSA ID
10724164
Incident
Jun 8, 2015
Mileage
148,000 mi
Suspension
Filed May 11, 2015

WAS INSPECTING CAR AND HAD SEVERAL COMPLAINTS TO DEALERSHIP THAT FRONT END HAD A STRANGE NOISE WHEN WE GO OVER A ROUGH ROAD. WHILE TRYING TO FIGURE OUT WHERE FUEL SMELL IS COMING FROM I NOTICED A CRACK ON THE WELD NEXT TO THE SHOCK MOUNT . I ALSO NOTICED THAT THERE HAS BEEN A PREVIOUS REPAIR THERE BECAUSE WE HAVE HAD THIS CAR SINCE IT WAS NEW ALL I CAN THINK IS THAT THEY SAW THIS AND DID A REPAIR AND NOT TELLING US SO IF YOUR CAR IS CREAKING CHECK THE FRONT END COULD BE FALLING APART.

NHTSA ID
10715812
Incident
May 11, 2015
Mileage
110,000 mi
Suspension
Filed Aug 25, 2014

THE AIR SUSPENSION FAILS TO INFLATE. *TR

NHTSA ID
10628024
Incident
Aug 10, 2014
Suspension
Filed Jul 9, 2014

WHEN THE WEATHER GOT BELOW FREEZING, THE AIR BAG SUSPENSION WOULD NOT AIR UP. NOW, EVERY TIME I TURN OFF MY CAR, THE SUSPENSION GOES DOWN AND IT WILL NOT AIR BACK UP UNTIL I TURN THE CAR BACK ON. IF I HAVE PASSENGERS IN THE BACK SEAT THE SUSPENSION WILL NOT WORK. SEVERAL TIMES THE SUSPENSION HAS DEFLATED WHILE I WAS DRIVING AND IF I'M GOING AT HIGHWAY SPEEDS, THE VEHICLE BEGINS TO SHAKE AND WOBBLE BACK AND FORTH. IT IS VERY SCARY AND I DON'T EVEN LIKE HAVING MY KIDS IN THE CAR BECAUSE IT SEEMS SO DANGEROUS. I HAVE READ COUNTLESS COMPLAINTS ON THE INTERNET ABOUT OTHER ENVOY OWNERS HAVING THE SAME PROBLEM. THIS SHOULD BE ON GM'S RECALL LIST. *TR

NHTSA ID
10609467
Incident
Dec 1, 2013
Mileage
100,000 mi
Suspension
Filed May 20, 2014

GMC IS SUPPOSE TO BE QUALITY HOWEVER, THE REAR SUSPENSION STARTS OUT GETTING LOWER AND LOWER UNTIL THE REAR SUSPENSION DROPPED TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. BECAUSE THE TRUCK WAS SITTING ON THE REAR TIRES AND IF THE VEHICLE WERE TO BE DRIVEN, THE TIRES WOULD BLOW OUT AND CAUSE A CRASH AND POSSIBLY A FATALITY! THERE ARE SEVERAL COMPLAINT AND CONCERNS ABOUT THE SAME ISSUE YET NOTHING IS BEING DONE. *TR

NHTSA ID
10592803
Incident
May 13, 2014
Mileage
157,000 mi
ElectricalSteeringSuspension
Filed Apr 11, 2014

THE CAR DIES FOR NO REASON IT HAS BEEN DOING THIS SINCE THE FIRST DAY I GOT THE CAR. THE CAR ALSO FUNCTIONS LIKE IT HAS HYDROLICS FOR A WHILE IT WILL BE LOW TO THE GROUND WHILE I'M DRIVING IT THEN OUT OF NO WHERE IT WOULD RAISE UP I HAD TO GET THE SUSPENSION DONE WHEN I GOT IT BECAUSE IT WAS OLD AND ALSO THE KEY GETS STUCK IN THE IGNITION ALSO IF I PRESS THE UNLOCK BUTTON IT WILL TURN ON THE HEAT THIS CAR HAS BEEN A HEADACHE. *JS

NHTSA ID
10579068
Incident
Feb 11, 2011
Mileage
137,000 mi
Suspension
Filed Jul 23, 2013

TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE RIGHT UPPER CONTROL ARM WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000.

NHTSA ID
10526359
Incident
Jul 22, 2013
Mileage
56,000 mi
Suspension
Filed Apr 19, 2013

TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT HE NOTICED THAT THE FRONT END OF THE VEHICLE WAS SITTING HIGHER THAN THE REAR END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE AIR BAGS SHOCKS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, TWO MOTHS LATER THE FAILURE RECURRED AND THE SHOCKS AND SPRINGS WERE REPLACED AGAIN BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS PROVIDED TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS 121,000.

NHTSA ID
10508820
Incident
Jan 19, 2013
Mileage
121,000 mi
Suspension
Filed Aug 8, 2011

TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE REAR SUSPENSION DROPPED DOWN TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT IF THE VEHICLE WERE TO DRIVE OVER A BUMP, THE TIRES COULD BLOW OUT AND CAUSE A CRASH. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 188,000.

NHTSA ID
10418004
Incident
Aug 4, 2011
Mileage
188,000 mi
BrakesSuspension
Filed Jul 18, 2008

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE ANTILOCK BRAKING SYSTEM WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE AND AN OIL CHANGE. THE DEALER STATED THAT THE ROTORS ON THE VEHICLE WERE FAULTY AND THE FRONT WHEEL BEARING AND TIRES NEEDED TO BE REPLACED. THE DEALER INFORMED GENERAL MOTORS THAT THE FAILURE WAS A RESULT OF NORMAL WEAR AND TEAR. GENERAL MOTORS THEN STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 57,000. UPDATED 09/16/08. *LJ THE CONSUMER STATED THE VEHICLE WOULD VIBRATE. UPDATED 09/18/08. *JB

NHTSA ID
10234804
Incident
Dec 30, 2007
Mileage
50,000 mi
Suspension
Filed Jan 24, 2008

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED. THE VEHICLE EVENTUALLY STOPPED, BUT THERE WAS SLIPPAGE. THE REAR END AXLE BEARINGS AND OIL SEALS WERE NOT ON THE VEHICLE AND THE OIL SEALS LEAKED ON THE BRAKES. THE COST OF THE REPAIR WAS $755.45. THE CURRENT AND FAILURE MILEAGES WERE 77,088. UPDATED 03/04/08. *LJ

NHTSA ID
10215860
Incident
Dec 31, 2007
Mileage
77,088 mi
Body & structureBrakesElectrical+8 more
Filed Mar 12, 2007

2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE HESITATION IN THE TRANSMISSION SHIFTING REQUIRED REPROGRAMMING. THE CONSUMER WAS TOLD HE WOULD HAVE TO LIVE WITH THE ENGINE KNOCK, BECAUSE IT COULD BE MORE TROUBLE TAKING THE ENGINE APART. ON A SEPARATE OCCASION, THE ENGINE STALLED DUE TO THE BATTERY DYING. FROM APRIL 2004 TO OCTOBER 2004 THE BATTERY FAILED SEVERAL TIMES AND HAD TO BE RE-CHARGED. DURING THAT SAME TIME THE ENGINE LIGHT ILLUMINATED AND EACH TIME IT HAPPENED, THE DEALER WOULD HAVE TO REPROGRAM THE ENGINE COMPUTER. THE RADIO WAS NOT FUNCTIONING PROPERLY WHICH PRIMARILY CONSISTED OF STATIC. THE DRIVER INFORMATION CENTER CONTROL KNOBS AS WELL AS THE RADIO KNOBS WORE OUT. THE FRONT CENTER CONSOLE WAS LOOSE. IT WAS DISCOVERED THAT THE ENGINE LIGHT WAS COMING ON BECAUSE THE THIRD STOP LIGHT THAT'S ON THE TOP OF THE LIFTGATE MALFUNCTIONED. THERE WAS A SHORT CIRCUIT IN THE STOP LIGHT. THE COOLING FAN BROKE, THE BRAKES AND THE LEFT FRONT HEAD LAMP HAD TO BE REPLACED. THE REAR TAIL LIGHTS, DIRECTIONAL AND SIGNAL LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE LUG NUT BROKE WHILE A REPLACEMENT TIRE WAS BEING MOUNTED ON THE VEHICLE. THE FRONT STABILIZER LINKAGE WAS REPLACED. THE GAS TANK HAD TO BE REPLACED ALONG WITH THE FUEL LINES AND A SEAL ON THE TANK DUE TO A LEAK. THE SEAT BELT WAS DESIGNED POORLY AND THE BELT CUTS INTO THE CONSUMERS NECK. THE DRIVERS SIDE DOOR DIDN'T CLOSE PROPERLY, THE WINDSHIELD WIPERS WERE REPLACED WITHIN THE FIRST 2 YEARS. *JB

NHTSA ID
10185814
Incident
Jan 1, 2003
Suspension
Filed Apr 3, 2005

LOWER BALL JOINTS WORN. *AK

NHTSA ID
10116281
Incident
Mar 26, 2005
Mileage
32,600 mi
Suspension
Filed Sep 8, 2004
Crash reported1 injury reported1 death reported

THE VEHICLE WAS REAR-ENDED AT ABOUT 45 MPH. THE BACK-END NOW FISHTAILS, AND THERE'S TREMENDOUS BODY-ROLL WITH THE SLIGHTEST TURN OF THE STEERING WHEEL. BODY WORK WAS COMPLETED TO REPAIR THE BECK-END, BUT NO WORK HAS BEEN DONE TO THE SUSPENSION. THREE SEPARATE TRIPS TO THE DEALER'S SERVICE DEPARTMENT CLAIM THAT THE EXCESSIVE BODY ROLL IS A CHARCTERISTIC OF THE CAR AND THAT THERE IS NO WORK TO BE PERFORMED. THE VEHICLE IS UNSTABLE AT BEST, AND DANGEROUS WHILE CHANGING LANES AT FREEWAY SPEEDS.*AK

NHTSA ID
10090644
Incident
Jul 22, 2003
Mileage
400 mi
Suspension
Filed Oct 21, 2003

COMPRESSOR FOR AUTOMATIC LOAD-LEVELING REAR SUSPENSION CYCLES ON AND OFF INTERMITTENTLY WHILE THE VEHICLE IS OFF. THIS HAPPENS EVEN AFTER THE VEHICLE HAS BEEN TURNED OFF FOR SEVERAL HOURS. IF NOT NOTICED, COMPRESSOR WILL CONTINUE TO CYCLE ON AND OFF AND RUN DOWN THE BATTERY. USUALLY CAN HEAR A "PUFF" OF AIR BEING RELEASED FROM THE SYSTEM RIGHT BEFORE THE COMPRESSOR CYCLES ON. THE COMPRESSOR CAN STAY ON FOR AS LITTLE AS SEVERAL SECONDS OR FOR UP TO A FEW MINUTES. THE CYCLE CAN LAST FOR WHAT SEEMS TO BE AS LITTLE AS 5 MINUTES OR UP TO A FEW DAYS SO THAT THE BATTERY RUNS DOWN IF LEFT AT AN AIRPORT WHILE ON VACATION, FOR EXAMPLE. THE ONLY WAY TO "BREAK" THE CYCLE IS TO DRIVE THE VEHICLE OR TURN THE CAR ON AND THEN TURN IT OFF AFTER SEVERAL SECONDS. TURNING THE CAR ON AND OFF DOESN'T ALWAYS WORK. BUT, WHEN OPERATING THE VEHICLE, THE COMPRESSOR SEEMS TO WORK NORMALLY. THIS PROBLEM HAS BEEN HAPPENING FOR MONTHS, I HAVE 5,000 MILES ON THE VEHICLE WHICH WAS PURCHASED 2/2003. IT HAS BEEN IN THE SHOP FOR THIS PROBLEM 3 TIMES. I TOOK IT IN FOR SERVICE AT FARRISH GMC / PONTIAC YESTERDAY (3RD TIME) AND IT IS STILL THERE TODAY. AS OF YET, THEY HAVE BEEN UNABLE TO FIX THIS PROBLEM BECAUSE NO TECHNICAL SERVICE BULLETIN EXISTS TO GUIDE THEM. THE DEALERSHIP HAS NOT CONDUCTED A VISUAL INSPECTION OF THE SYSTEM OR ITS COMPONENTS TO LOOK FOR LEAKS OR BROKEN PARTS. THEY'VE ONLY DONE A COMPUTER DIAGNOSTIC, WHICH FOUND NOTHING WRONG. HOWEVER, SERVICE CONSULTANTS AT THE DEALERSHIP HAVE WITNESSED THE EVENT HAPPENING AND THE COMPRESSOR TURNING ON AND OFF...WHILE THE VEHICLE IS OFF. AGAIN, I NEED TO STRESS THAT THE PROBLEM IS HAPPENING WHEN THE VEHICLE IS TURNED OFF AND NOT IN USE. THE COMPRESSOR SHOULD NOT EVEN BE ABLE TO TURN ITSELF ON IF THE CAR IS TURNED OFF. FIRST TIME I BROUGHT THE VEHICLE IN FOR SERVICE WAS 7/12/2003, THE SECOND TIME ON 8/29/2003 AND THEN AGAIN FOR A THIRD TIME ON 10/20/2003. *LA

NHTSA ID
10043293
Incident
Oct 20, 2003
Mileage
2,000 mi
Suspension
Filed Oct 2, 2003
Crash reported

WHILE DRIVING AT 55/60 MPH UNDER NORMAL DRIVING CONDITIONS AND UPON DEPRESSING OF BRAKE PEDAL TO SLOW DOWN VEHICLE SUDDENLY SWERVED AND FISHTAILED. THIS RESULTED IN LOSS OF CONTROL, AND VEHICLE CRASHED INTO THE MEDIUM. VEHICLE WAS TOTALED.*AK

NHTSA ID
10042199
Mileage
2,000 mi
Suspension
Filed Oct 1, 2003

WHILE TOWING A 18 FOOT TRAILER AT 60 MPH DRIVER HAD A HARD TIME CONTROLLING THE VEHICLE WHEN OTHER VEHICLES WERE PASSING ON THE HIGHWAY. *AK

NHTSA ID
10042025
Incident
Jun 12, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .